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Whittier, CA

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Crossroads Recovery Centers

5.0 (1 review)
Closed • 8:00 am - 9:00 pm

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8 years ago

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Bay Rehabilitation - Waiting room

Bay Rehabilitation

4.7(29 reviews)
0.8 mi

Told ya I'd be back. Only this time they're taking care of my kid. Love that they've expanded and…read morehave added more therapists and assistants. Music selection is awesome. They have been kind and patient with my girl, which is HUGE for me. Staff is incredibly appropriate when assisting my kiddo hands on ; also a plus for this momma bear. They follow orders, know their anatomy and always ask you if you are in pain the day of your visit. They are not a typical office running behind on schedule. They are punctual! Which is pretty impressive. If I was asked what one thing would I change I would say that patients, especially PEDS population, should only have 1 therapist working consistently with the kiddo. Every single healthcare provider has a different approach to their craft. The body knows that. Plus it helps the kiddo build trust with their therapist. A thought. Oh, and a guardian should stay in the building wile accompanying minors too. Food for thought. I'll end with this. I'm incredibly grateful that these humans exist.

I normally don't give negative reviews, but I feel inclined to include one here…read more I'm not particularly sure if this clinic has any experience working with athletes (which I am). I went in for four of my eight approved sessions; I was the only patient wearing stretchy clothes--all other patients wore jeans, and a few even wore sandals. Given that I was an athlete, they treated my physical therapy more like personal training. My exercises were difficult, and when I mentioned that my leg was uncomfortable or showed them how wobbly/unstable my leg was because of the exercise and current weakness from my injury, I was told it was "good", walk it off, and move on to the next exercise. I've been in and out of PT for a while now (different issues, all affecting my legs). Whenever I'd mention an issue, or the PT noticed that I wasn't holding up, they'd switch the exercise/stretch for something that I COULD handle. I also didn't appreciate having to work with three different PTs in one session. Each time, they'd simply read the chart, hand me the equipment I'd need, and then walk away. There was even an instance where I had a question about my form, and no one seemed to know what the "correct" form was. I had to finally cancel service because the last time I was there included a new exercise (again, without proper supervision), which caused me to injure my back. Athletes, or parents of athletes, steer clear of this place. If you want to be back to your full potential, please go to an actual "sports" physical therapy clinic.

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Bay Rehabilitation - Waiting room

Waiting room

Bay Rehabilitation - Cardio room

Cardio room

Bay Rehabilitation - Hand room

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Hand room

Park Regency Care Center

Park Regency Care Center

4.1(100 reviews)
5.2 mi

The staff at Park Regency have been helpful, especially the activities/programming team. It's…read morewonderful that they try to engage the people in their care with activities. I appreciate the effort to include programming in Mandarin Chinese and hope that they continue to provide more options.

My wife spent two weeks here recently. She was also here two weeks about three years ago. From what…read moreI can tell, not much has changed. The food is still less Than desirable. The place is fairly old and it shows. It looks like they painted some of the rooms but they use the cheapest painter they could find. Not a quality job. The beds are squeaky and old and rusty in places. It's still noisy. My wife had a TBI and the noise was Unbearable. It's a huge step down from the hospital as far as equipment, environment, and attention. From my experience, all of this is typical of a skilled nursing facility. I've only seen one that was better in all respects. The good stuff. The staff is very good when they are working with the patient. There's just not enough of them. We had a difficult time with the first physical therapist we had. I talked to the Therapy director and they switched Theripist and she was excellent (Neeva). My wife got an hour of therapy 5 days a week. In our case, the benefits did not come close to the disadvantages of the stay here. To be fair, that would be the same at almost all SNFs.

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Park Regency Care Center
Park Regency Care Center
Park Regency Care Center - Very calm space

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Very calm space

Southland Care Center - Claire (PT) was great too!

Southland Care Center

3.9(148 reviews)
4.1 mi

My father was admitted to this facility at 1am, and the nursing staff were prepared for his visit…read more He was able to get his own suite, which was helpful to his healing and ability to rest and get strong. If I ever had a concern or issue, the front office staff (Denise Ortega) and Debra (social worker) were very responsive and helpful; I have so much appreciation for them! The nurses tended to him on a regular basis by changing his sheets and cleaning his room, giving him sponge baths, changing his diapers, and changing his clothes that I left hanging in his closet. The nurses who had a positive impact on my father were Molina, Monse, Cristina, and a male nurse from Jordan who trimmed my dad's beard. When my dad was discharged, he missed them all so much! The nursing staff gave him medicine on time and Dr. Sharma did a good job of monitoring his symptoms and labs. My dad loves food and not once did he complain about their food, so that was telling for me! The cafeteria staff were always friendly. The physical and occupational therapists were friendly, supportive, and positive with my father; thank you, Claire, Araceli, and Carlos! They were very helpful to him gaining some of his strength back. They had a kitchen, bathroom, and a car in their PT/OT space that allowed my father to practice doing certain things when he returned home.

The staff is very lazy. You call for help and they take forever to respond. We were there for 9…read moredays with our mom for PT. We took her home instead and get PT to come to the home instead. Never send anyone to this ugly facility, not even your worst enemy.

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Southland Care Center
Southland Care Center
Southland Care Center

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St Elizabeth Healthcare - Lobby Entrance

St Elizabeth Healthcare

4.4(92 reviews)
8.1 mi

Dear St. Elizabeth Skilled Nursing Facility Team,…read more Having a staff that provides constant attention and genuine care is of the utmost importance to our family, especially given the challenges of rehabilitation for our 94-year-old mother, Aida. We are writing to express our deepest gratitude for the exceptional care she received at your facility in Fullerton. We would like to extend a huge thank you to Jay in Physical Therapy for his excellent attention to detail. His diligent tracking of the additional days required for her stay ensured she could safely transfer from her bed to a wheelchair with the assistance of only one CNA. When our mother arrived a month ago, she was unable to stand or walk, and her progress has been remarkable. We were also very impressed by the medical care meeting provided for our family. It was well-organized, with up-to-date lab work and clear documentation that allowed us to easily understand her medical progress. Additionally, social workers Elvie and Ana, along with Bianca, Alejandra, and Renee from administration, were outstanding resources. They kept our family consistently informed and made the discharge process seamless. Our special gratitude goes to the housekeeping team (Gloria and Julio), the CNAs (Mayra and Alma), and the nursing staff. They kept the facility immaculately clean and welcoming, while ensuring our mother was comfortable, cared for, and able to participate in daily activities. Finally, we want to thank the dining staff for providing nutritious, high-quality meals and for being so accommodating to her dietary preferences. St. Elizabeth felt like a safe, comfortable home away from home thanks to your friendly personnel.

This rehab center is top-notch. As a therapist myself, coming in to see the staff work with the…read morepatients is perfect. They are attentive concerned about the residence safety and well-being. J the director of physical therapy runs a tight ship. They have students training as well, so they have lots of extra staff. The rehab department itself is well organized, and put together. I would hands-down recommend this facility to anyone looking for skilled rehab. Elvie the case manager is professional and very communicative. Returning your calls immediately. She's very up-to-date on the patient's situation at all times. It's a small and everyone works as a team. From the CNA's to the nursing staff to the physical therapist, occupational therapist. They all work well together.

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St Elizabeth Healthcare - Grandma Gallo graduating

Grandma Gallo graduating

St Elizabeth Healthcare - Outdoor Patio

Outdoor Patio

St Elizabeth Healthcare

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Crossroads Recovery Centers - rehabilitation_center - Updated October 2026

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