My mom has been a resident here since January of 2025. Everyone has taken such great care of her…read moreand given her the support she needs. I definitely recommend this facility to any family who may be looking for a safe and caring location.

The facility was clean, but I found it to be very small and not particularly impressive. I expected…read morea larger campus with more amenities and a more open atmosphere. It just wasn't the right fit for me.

I recently took an evening tour of this facility, and what I witnessed was heartbreaking and deeply…read moreconcerning. I would strongly advise anyone considering this place for a loved one to look elsewhere. The Memory Care/Locked Unit: The "care" in the locked unit was non-existent. The staff--mostly teenagers--were huddled together on their phones, completely ignoring the residents. The smell of soiled clothing was overwhelming, suggesting residents are left for long periods without changes. Even more alarming, I saw residents with scaly skin, bruising, and marks on their arms that looked like they had been roughly handled or restrained against their will. One gentleman was in the hallway crying to go home, and no one even looked up from their screens to comfort him. Professional Misconduct: When I asked for a floor supervisor to address the lack of staff in the assisted living area, a woman eventually appeared from a storage closet with a male, adjusting her clothes in a very unprofessional manner. It turned out she was the supervisor for the unit. The lack of supervision and basic professional ethics is appalling. Management: The Executive Director comes across as very "fake." Based on my visit, it seems management is focused on appearances and salary rather than the actual safety and dignity of the seniors living there. They are permitting an environment where neglect is the standard. This is not a safe environment for the elderly. I am in the process of reporting my observations to the proper authorities (Social Services and the Ombudsman) because no one should have to live in these conditions.

My father is in the faculty currently…read more There is a scabies outbreak and families are not being notified. I went to see my father, was not told by anyone of the outbreak and business is being conducted as usual. I knocked on the door, to speak with the Executive Director, Joel. He ignored the knocks, kept sitting in his office and walked out when it was time for him to go home. I asked him did he answer the door. He acted like he couldn't hear me. Then said, "Sometimes, if I'm available!" I told him that I went in to see my father, was informed that I should have been told that I should wear a mask and gloves, he said "Yeah, and!" I told him, "You can walk away, I'm going higher!" He looked at me, looked at the receptionist, Marie and said "I gotta go!" Then left. The unit 5 area is not being, quarantined, residents do not have on masks, proper PPE is not in place, ventilation is not covered, and they are not doing anything the health department advised them to do. I waited for the health department to call me back, they advised Brittany House again, as of 5:00 pm. Over 2 hours later, nothing has changed. Some Alzheimer's patients regress when ill, this place is horrible! Joel, the Executive Director, is rude, incompetent, has no people skills, and he needs to be fired immediately! Updated: 24 hours later! The management has lied publicly and everyone needs to know. I personally spoke with the health department. I personally sat and waited for the Brittany House staff to put signs on the doors. I personally watched a staff member put signs on two of the entry doors at 5:30 PM. After Joel's incompetent, disrespectful, and uncaring self left at 5:00. After, ignoring my knocks on his door as I sat for 2 hours waiting for the health department to get back to me. I personally walked in 24 HOURS after the outbreak and no PROTECTION FOR RESIDENTS OR STAFF WAS IN PLACE! I filed a report with Brittany House (They're hiding this!), the Long Beach Health Department, the California Social Services Department, and a review here on Yelp (I joined to make this public.) I am my father's POA, I have not been contacted by Brittany House (phone nor email), this outbreak was 24 hours before my visit! It's been 72 hours! Visitors, workers, residents, and outside care providers are in and out daily. It's clear, this Joel guy has permission to do what he's doing. He's protected at the cost of over 100 venerable dementia patients, family that have very little choice. If I were on the top management of this company, he would not have reported to work today. He would be on an immediately administrative leave pending investigation with staff and residents. OR He would have been terminated IMMEDIATELY! Thank you for letting Brittany House! I needed this for my records. Respond with the same lies to the email complaint.

​I cannot say enough good things about Westmont of Cypress. From the moment you walk in, it is…read moreclear that this is a luxury living environment, but it's the heart of the community that really sets it apart. ​The staff here are incredibly helpful, accommodating, and kind. They truly go out of their way to make sure our mom feels supported and cared for. She moved here from Illinois with our dad, and after he passed away, we were so concerned about her transition. However, the team at Westmont has been amazing in helping her navigate that change. ​They do a wonderful job of keeping her occupied with a variety of fun events, and she has already made several new friends. It is a place where people truly enjoy living, and seeing her happy and social gives our family such peace of mind. ​If you are looking for a top-tier senior living community in Orange County that treats your family like their own, Westmont of Cypress is a fantastic choice!

My brother moved into Memory Care at Westmont. The care provided was really great. Even when he…read morehad to go to the hospital the head nurse, Karla followed up to ensure he received good care.

As my daddy's health started to decline, we decided to move him down closer to us. His stay with…read moreKatella Senior Living Comm was only for 2 months before he went to heaven. I would like to thank The Goodman Group for being poised enough to base their staff training on the Ritz Carlton Customer Service program. From the very beginning of my fathers stay you can see this type of training is obvious. Each and every person we had interaction with was kind, courteous, helpful and patient. I say this a lot lately because it is true. "We pay people to treat us poorly." This is not the case at Katella Senior Living. I was constantly shocked at the supreme level of customer service and care for my father. I would like to mention the ones I knew by name. Both Ashley's, Michelle, Mona, Silvia, Jesse, Bonnie, Barbara, Toni, Nora and Kelly. Thank you and God bless all of you for loving and caring for my daddy, Bobby.

No follow ups. Intake staff seem very to take medical patients before private pay insurance…read more I also was told they have new ownership because 22 patients died in the months of Covid.

Even though I don't live there, Ivy Park at Seal Beach has been such a wonderful place for my…read morefamily. Every time we visit, we're greeted with kindness and a warm, welcoming atmosphere. The staff truly cares about the residents and their families, which makes every visit enjoyable. One thing that really stands out is the dining hall. The servers are always incredibly nice, friendly, and attentive. They take the time to make everyone feel welcome and are always happy to help with a smile. Their positive attitudes make mealtime a pleasant experience for everyone. It's clear that the team at Ivy Park works hard to create a caring and comfortable environment. Thank you to all of the staff, especially the dining room servers, for your kindness and excellent service!

Ivy Park of Seal Beach is a truly beautiful assisted living community. From the moment you walk in,…read morethe environment feels warm, welcoming, and thoughtfully designed. The community is always well maintained, and there's a genuine sense of care and comfort throughout the building. A special shout-out to Sandra, the Care Director, who is always incredibly kind, welcoming, and professional every time I visit family. She consistently takes the time to greet people with a smile and makes everyone feel valued and at ease. It's clear she genuinely cares about both residents and visitors, and that positive energy really reflects in the overall atmosphere of the community. Ivy Park of Seal Beach is a wonderful place that truly prioritizes compassion, quality care, and a beautiful living environment. Highly recommend!

The prospect of finding a new home for my Mom, who had lived in the same place for many years, was…read moredaunting. Julie at Concepts for Living, understood her needs and found some great options for an Assisted Living community within our budget and location. She was always available to answer any questions, or point me in the right direction, during the process. I would highly recommend this company if you need to move a parent, their service was free and made all the difference during this overwhelming time. Thank you, Larry F.

I am grateful beyond words that a friend told me about Concepts for Living. I had no idea that a…read moreservice like theirs existed and what incredible support Julie and Concepts for Living offer. Throughout the entire process, Concepts for Living provided invaluable support, information and guidance so that I have no doubts that we found the best place for my mom. Julie gave me the confidence to know that I was aware of all possible places and then helped me zero in on the best fit for my mom. Julie is very knowledgeable as well as kind, present and available. There is no reason for anyone to conduct a search for senior living alone as on top of all the pluses Concept for Living is a free service.

I was impressed. There was a high level of activity and quiet spaces to refresh, Every view was…read moregreen and open. The menu was top rate. I am impressed with the high level of professionalism while dealing with an overwhelmed husband, Sarah was a gift to listen and understand. I don't know the when of the need, both this place is impressive.

I recently had the opportunity to visit Ivy Terrace at Garden Grove as part of a university project…read morefocused on health promotion and aging. I couldn't have interviewed a better facility - from the moment I arrived, I was struck by how warm, welcoming, and genuine the environment felt. The facility is clean, bright, and thoughtfully designed to promote independence and safety for residents. The front desk attendant was so kind and accommodating as well. The community spaces are cheerful and well-maintained, and there's a wonderful sense of connection between staff and residents-lots of smiles, conversation, and laughter. I met with Sarah, the Marketing Director, who was AMAZING!! Sarah was so incredibly kind and knowledgeable, and took the time out of her day to sit and talk with me and personally show me around the campus. She shared how deeply she cares for each resident and how her team works to provide personalized, compassionate memory care, which was very evident in all of my interactions. I also had the pleasure of briefly meeting Kyle, the Director who radiated kindness and gratitude throughout my visit. He greeted me with such genuine warmth and took the time to share how much he loves working with the residents. It was clear he takes great pride in his work and truly values being part of their lives! What truly stood out during my visit were the amazing activities and events that keep residents active and engaged. During my visit, I saw residents enjoying bingo and movie time, while others were singing, dancing, and even putting on small concerts for each other. I had the honor of meeting Betsy, the Activities Director, who has such positive energy and genuine love for her residents. She plans everything from gardening and painting classes to baking sessions, live entertainment, and themed monthly events like luaus and holiday celebrations. Families are encouraged to attend many of these events, which really adds to the feeling of connection and community. The staff take great care to ensure that everyone (even those with limited mobility) has the chance to participate and feel included. When I met Betsy, she actually paused in the middle of giving a resident a haircut just to greet me with a warm smile. These small gestures said so much about the staff's compassion and how deeply they care for the people they serve. It's clear the residents are engaged, active, and well-loved. Ivy Terrace genuinely feels like a home, not a facility- even to a visitor like me! Ivy Terrace at Garden Grove is a wonderful example of what quality memory care should look like: compassionate, safe, and full of life. -- Erika H.

I was a patient at this facility for 7 straight months . When I arrived their I was on an ambulance…read moregurney and after 7 months of rehab I walked out of the facility . The care that this facility provides is truly amazing . The entire staff from the director of nursing , nurses , cnn's ,therapists , housekeepers , and the activities coordinator were truly superb . They treated me and my family very well and I have to really thank my physical therapist Farzaad without his dedication and his time he spent with me one on one I most likely would have never walked again . I was able to walk my daughter down the isle of her wedding . I am so grateful for Farzaad in helping me learn to walk again , I truly owe this man . This facility is small as it only accommodates 10 patients but the entire staff have big hearts and truly caring people . I would highly recommend this facility for rehabbing .

My experience with Artesia Care Meridian has be nothing below superb. I was skeptical at first when…read morereading the review in 2009'. When my husband had a brain trauma in late 2013', and needed of acute care following discharged from hospital. Artesia Care Meridian is the only place nearby. When meeting the director, Angie, she explained everything in detail from the beginning so we had no surprises. Her clear direct and very personable approach made my decision easier. The facility was cleaned, staffs are professional and qualified. The staff treats you like family, its amazing how sincere they are. They were able to help me in so many ways that it is impossible to explain here. They are reliable, kind and caring. They have made my load much lighter by having the best of their associates. By sharing great information that has helped me tons while caring for my husband. The foods are tasty and freshly made. I learned several good recipes there as well. My husband is doing much better and on his way to a recovery. Words really cant express our appreciation. My special thanks to the following: Farzad, Bee, Carlene, Rejad, Chamila's team, Rosalie's team, Beth's team, Shasal's team, Zeeze's team, Holly, Jamila, Blanca, Sabrina, and all on-call nurses. Thanks again guys, you're amazing. I highly recommend this place to anyone who are looking for a an acute, or sub-acute care, should give it a try with Artesia Care Meridian.