Updating this review after my dad's second stay here.I'm forever grateful for the care he's…read morereceived at this facility, once again. Every time we come, the staff especially the administrative team are incredibly helpful and supportive. You can really tell they want every resident to feel their best before leaving the facility. They even include families in activities with the seniors, like arts and crafts and baking, which makes the experience feel warm and welcoming. My dad wanted to give a special thank you to the entire team, a shout out to Mylene, Jayleen, Patty, Sophia, Araceli, Mary, Rosie, Rosix, Jennifer, Taylaa, Miranda, Sylvia, Anaya, Roneisha, Darnisha, the two Jackies, Ashley, Jamie, Gabby, Verma, Heidi, and the two Roberts. We truly appreciate all of you!

Bellflower Post Acute truly feels like a second home for our family. The staff are compassionate,…read moreattentive, and genuinely care about every resident's well-being. Special shout out to Ms. Patty and Nurse Geraldine for their exceptional kindness, patience, and dedication. They go above and beyond to make residents feel comfortable, cared for, and loved. Their compassion and positive attitude truly make a difference every day. Thank you to the entire team at Bellflower Post Acute for creating such a warm and welcoming environment that truly feels like home.

As far as Skilled Nursing Homes go, I only have two others I've had family at in the past to…read morecompare Cerritos Vista to. My brother was here 3 weeks recently and overall we had a very good experience. Like all, I think they are alittle understaffed, but did their best. Here are some things we liked - -It was fairly easy to talk with our case mgr Michelle, and overall she was very helpful and supportive. -Loved their PT staff. -They answer the phones, so you can actually get a live person almost every time -It was very clean and cheerful. Some SNFs are really worn down and depressing, this one was not. -They had nice outdoors areas if you wanted to go outside, and the times we were there, we always found a parking spot. Like all SNFs, hospitals, etc I highly recommend family come and support whoever is in there. I found that helped alot as he was there a few days and they did not realize he had hearing aids that had to be charged, he had a cell phone, he needed bigger food portions, etc. Since he wasn't doing well, he needed family to advocate. There were small things like I wish the TV in his room could tilt or pull out since he barely could see it at the angle and how far it was, and he seemed to always be hungry. He needed some medical things done (ie 5 large bladder stones removed) but neither the SNF or hospital would do it, so maybe neither could, but it was very frustrating.

Our family cannot thank the team at Cerritos Vista enough for the outstanding care they provided to…read moremy aunt during her 100-day stay. From the administrative staff to the nurses, therapists, and caregivers, every single person went above and beyond to make her feel comfortable, safe, and supported. The admin team was always organized, communicative, and compassionate they made the entire admission and care coordination process smooth and stress-free. The nurses and CNAs treated my aunt with such kindness and dignity, always attentive to her needs and quick to offer a smile or comforting words. The rehab and therapy staff were equally amazing, helping her regain strength and independence while encouraging her every step of the way. You can truly tell that everyone here cares deeply about their patients' recovery and well-being. The facility was always clean, the atmosphere positive, and the staff made sure family members were kept informed and involved. We're incredibly grateful for the professionalism, warmth, and dedication shown throughout her entire stay. Cerritos Vista truly sets the standard for quality care in Bellflower we highly recommend them to any family seeking a place where their loved one will be treated with compassion and respect.

This review is in regards to. the person CNA Angelita that had a tight work schedule but…read morestill made time for a pataint in need. I did nothing to sway her in believing how long it had been since I was last showered. but did not need to for her to give me a shower she just did. This would place her in rush mode for the rest of the night.but shower me anyway helping me even after it was not my regular scheduled shower day. It passed and i wad not able to get a shower She was asked by the supervisor and working with me during the time that I needed you could smell that I needed a shower and it was not my shower day. she was very professional and helpful in every way she did the whole job by herself with no assistance except a little that I could have given her.. I would like to also think her supervisor who at the time of hire must have known that she was a hard worker and the excellent worker that she was in her interview That too should be congratulated.. I have spent all of my working life and the Personnel Department of most Fortune 500 companies last one Revlon cosmetics and I too know a good and proud detail oriented worker when I see one. Thank you again for everything that you did for me before I even asked you showered my head to toe changed my bed and gave me clean sheets and clothes to where after the shower.the person that an referent to is Angelita can works 3 to 11 pm.thank you again. Carlos Boye 4 or 5 B

This facility is totally understaffed. They have 1 caregiver for 15 people which is impossible. My…read morepoor mother was there for a few weeks and had terrible bed sores when she left there for another facility. She couldn't feed herself and needed someone to feed her but they would never take the time to really try. I was so disappointed I thought they were a five on Yelp. When you get into the facility there's a sign that says their are three. I think that's being generous. For 3 weeks the TV's didn't work. What else do old people have but you watch television? A couple days before she left there they fix the TVs. Cable box was so old and antiquated that it couldn't give him a clear picture or even sometimes anything at all. I don't usually talk about businesses that I'm disappointed but this was special. Be very careful where you send your loved ones!

Great warm and welcoming place, The Dietitian was very knowledgeable and helpful. She tailored our…read moremeal plan to our specific lifestyle. We felt heard and understood.

I did a Walk Through of the Facility. Very Beautiful Place…read more Very clean, Friendly staff. I don't think I have to look any further for a place for my loved one.

Thinking about admitting my dad from the hospital to a nursing facility for a few days was a very…read morescary and hard decision. He needed the medical care I couldn't provide for him right away. I needed to weekend to prep my home and make calls for nursing care. In the meantime in the hospital the social worker connected me with Administration rep SAM who helped ease my worries and assured me my dad would be well cared for. The weekend my dad was there the nurses helped my dad with medication ,food and his bathing in bed. I was able to drop off clothing necessary and the nurses would take them back for me while visiting hours were over. The issues I ran into were: scheduling appointments were not communicated well amongst the staff. I came in a Saturday and the young receptionist as well as another young lady said I couldn't have had an appointment as I was not on the list. However I was just there Friday and they said I could come in the next day at a certain time. I won't spend much time on this as Sam helped fix this issue and I was very frustrated with these ladies, but given they only go by what their told I get it. Aside from that my dads needs were met.

I stayed at the Country Villa Bay Vista Healthcare facility from December 14, 2022 to January 14,…read more2023 for physical and occupational therapy following a fall down a flight of steps at my apartment complex that initially rendered me unable to stand and walk due to severe injuries to my knees and quadriceps (thankfully nothing was broken). When I arrived at BV around 10:30pm that first night (my transport from the hospital was very late in picking me up), the staff was very welcoming and helpful, which helped to ease some of my overall uncertainty being in a situation where just a few days prior I was mobile and living my life, to now being immobile and unsure of what was going to happen next (I'm 52 years young). The two CNAs who tended to me that night were soooo kind, caring, helpful, generous, and understanding, I started feeling more comfortable in my new environment and situation. And such was the care that I received overall during my stay at Bay Vista--the nursing care including the medication nurses, the physical and occupational therapists, the patient advocate and social worker, the activities director, the kitchen director, the administrator--everyone offered such wonderful and friendly care and service! And the housekeeping staff were great at keeping the facility and my room clean. During my time there I went from being unable to stand and walk to being able to do both (with walker and wheelchair support) thanks to the amazing occupational and physical therapists! They were so supportive and helpful (and such sweet individuals) and were the perfect team to build the foundation for my recovery journey (and I continue getting stronger at home). When I was having challenges with my insurance company, the patient advocate kept me updated and went to battle on my behalf so I could focus on my healing. She even took the time to comfort me during a particularly stressful experience I had with them. And huge props to the CNAs--the sheroes and heroes who do the actual day-to-day, moment-to-moment work of intimately caring for the patients--who were excellent. Admittedly some were better than others (like with any job), but they were all good, and many went that extra mile to ensure your comfort. I speak not only from the care I received, but the care I observed with my roommates as each of us had different levels of needed care. I could share many instances where the staff exhibited such care, professionalism, support, and generosity with us (including with some of the more demanding [and impatient] patients :-). And although I was happy to finally go home after my stay, leaving was a tad bittersweet *only* because I was going to miss those staff with whom I had developed relationships, especially my therapists. But I look forward to going back--just to visit and say hi to everyone after I have fully recovered! I would definitely recommend Bay Vista to those needing nursing and PT/OT care.

My mom has been a resident here since January of 2025. Everyone has taken such great care of her…read moreand given her the support she needs. I definitely recommend this facility to any family who may be looking for a safe and caring location.

This place is horrible. Left so many messages never were kind enough to return the calls..My…read moregrandmother is sick and i was in need of a home. Even showed up 2 times and still were not able to give me a tour told me to call back and show up on a monday and when i returned they still refused to help me. Don't recommend.

I stay for around 4months. I needed there help. I wasn't able to walk. The CNA were very helpful…read more They help me bathe, change my clothes, kept me motivated, when I was getting ready for therapy. I'm home now with home therapy. It's not easy. I'm, at least, glad I was at Villa. They gave me a head star!!

Under New management back in 2017 too many patients not enough employees who never helped my mom to…read morethe restroom after buzzing them several times. My sister and I visited her every day. she died there because she was crying in pain every night according to her roommate she a UTI that the nurse said and their Dr was going to treat it but she died that day after I was told. I should have sued them for neglect, but I didn't.

As a follow up since my previous review, kindly allow me to comment further. It has been…read moreapproximately two months since my discharge from Paramount Convalescent Hospital and Skilled Nursing Facility I have made significant progress. From the diligent care I received I have not suffered another attack due to my spinal stenosis diagnosis. I am eternally grateful to all the staff (especially the PT/OT staff, nursing staff and housekeeping staff ) for their professional support and concern. Thank you all.

My family we really do appreciate this facility. My mother was at another facility for over a year…read moreand they did not treat her the way that she's been treated since she's been here. They take good care of my mother. They're very caring loving and we appreciate all that they do and I wanna say thank you to Blanca for helping me out with everything.

The care is awesome and the therapy i received was the best from not walking to having confidence…read morein walking with a walker and rotator .

From the owner: Specializing in post-acute rehab and transitional medical care. Space available! - Dr. referral…read morerequired. Throughout the years, we've continuously committed to providing a higher level of nursing care by personalizing our services to our patients' needs. The Springs Post-Acute is proud to offer a fun, exciting program including outings, high-tech gaming, and various events and classes to cater to our residents' psychosocial needs. When you say The Springs Post-Acute, you mean Respect and Compassion

I want to express my deepest appreciation for the exceptional care provided by Jasmine Gore. Her…read morekindness, patience, and dedication went far beyond expectations. Whether it was attending to daily needs, offering comfort during difficult moments, or simply being a calm and steady presence, she consistently shows compassion and respect in everything she has done for me. Thank you! Stephen Cullen

Brightstar Home Caregivers were all I hoped and expected when my Husband was severely ill. Their…read morehelp educating, caring , helping around house went above and beyond supporting me at this challenging time. The company never disappointed me, always available and making sure help for us 24 hours a day. The kindness and dependability was much appreciated. I recommend them to anyone looking for quality caregivers Appreciative Clients