1. Cross Timber Homes

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San Antonio, TX

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Cross Timber Homes

5.0 (1 review)
Open • 8:30 am - 4:30 pm

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8 months ago

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Danny Charbel - Keller Williams Realty

Danny Charbel - Keller Williams Realty

(29 reviews)

We knew Danny was the right Realtor from the very first meeting! My sisters and I immediately…read moreconnected with his warm, personable nature and fantastic sense of humor. Selling our parents' longtime family home was an emotional process, but Danny made it so much easier--and, surprisingly, almost enjoyable! Our parents' home was built in the late 1960s, was quality-built, and had been owned by one family from the beginning. Danny immediately recognized its value and potential. He provided realistic, clear recommendations for preparing the house for listing and helped us coordinate the necessary work, even though all but one of us lived out of town or out of state. Communication was excellent throughout the entire process. Danny kept us informed, provided detailed information to help us determine an appropriate listing price, and skillfully guided us through showings and offers. He was patient, responsive, and never showed the slightest irritation when communicating with our sister "council"--which, as you can imagine, required a little extra coordination! Our parents' home sold in just under two months, and we received more than we had anticipated given the market and neighborhood. Most importantly, Danny genuinely cares about his clients. He treated us with kindness, respect, and professionalism while helping us navigate the sale of a home filled with decades of family memories. We highly recommend Danny to anyone looking for a knowledgeable, trustworthy Realtor who combines professionalism with a personal touch. We couldn't have asked for a better person to guide us through this process, and we are truly grateful we chose him!

I live in Austin and needed to sell a house in San Antonio. Danny was professional and great to…read morework with and he knows the market really well.

Marshall Reddick Real Estate

Marshall Reddick Real Estate

(54 reviews)

We wanted to take a moment to share our sincere gratitude and enthusiastic compliments for Dillon…read moreMcElroy's exceptional project management and maintenance work on the turn‑around of our property at 3633 Candlebrook Lane. Dillon has been phenomenal. His communication, clarity, and follow‑through were consistently excellent. He is incredibly customer‑focused, proactive, and truly goes above and beyond in every aspect of his work. Throughout the entire process, we felt fully informed--whether it was timelines, progress updates, or unexpected issues that came up. Any time we reached out, Dillon responded quickly, professionally, and with genuine care. Honestly, this has been the best turn‑around manager experience we've ever had. Dillon is an outstanding maintenance manager, and we wanted to make sure his exceptional performance and dedication were recognized. We are extremely satisfied and deeply appreciative of the work he put into bringing this property back to life.

I am writing this review to share my experience with the property management at Marshall Reddick…read morein San Antonio. On a positive note, the team was very responsive prior to move-in, answering phone calls and text messages in a timely manner. Unfortunately, that level of service dropped significantly once I was in the home. Post-move-in communication was exceptionally poor. I often had to call multiple times without receiving a response, despite the company expecting immediate replies whenever they reached out to me. We also experienced recurring issues with the home's water heater, losing hot water on at least three separate occasions. When we submitted maintenance requests, we were advised to turn up the temperature on the unit. While this provided a temporary fix, the underlying issue kept happening. It was only after sending a stern email and copying the property manager that the problem was finally addressed properly. To make matters worse, upon move-out, we were improperly charged a cleaning fee despite having hired professional cleaners and submitting the receipts directly to Joshua Garza. Joshua was unresponsive regarding the charge, and even after CCing Melisa Day, I still received no reply or resolution to this day. The lack of accountability and communication has been extremely frustrating. If you want to avoid a headache, I recommend to NOT lease through this company.

Full Spectrum Realty - Tammara Alarcon - Broker/Owner

Full Spectrum Realty

(7 reviews)

Karen McManuis represented us as buyers. She consistently made us feel as though we were the only…read moreclients she was working with (even though I know that's not the case). She was personable, down-to-earth, took the time to show us things that we needed to be mindful of in considering purchasing a home, and was patient with our decisions - even when we flip-flopped. Karen's knowledge of San Antonio's neighborhoods and the fact that she always took the time to educate herself in advance of showings meant that she was able to provide us with invaluable insights. All of this went toward making sure that we wound up in the home that was right for us. We are so thankful for this! Karen trusted us to make the right decision, and took her time to work on our behalf. She was fast, precise, and an absolute pleasure to work with. On top of this, she had an intimate understanding of the VA's lending requirements, which was incredibly important to us. At every step, we knew that Karen McManuis was acting in our best interests. If we buy another home in the future, I hope Karen is available to help us out. We'll be sending business her way. Thank you, Karen!

Read Carefully. If you are looking for an ordinary realtor keep looking! If you are looking for…read moreSuperhero disguised as a realtor Terry is your guy! We started our journey with Terry of building a home 14 months ago and his commitment to my family and I never wavered once and is actually stronger today than the first day he became our realtor. Terry was with us for EVERY appointment form signing contract, designing our home, picking out accessories (side note: Fellas if you need a teammate to help balance your spouse with picking items for your home call Terry now. He helped me keep my wife from going crazy with upgrades and at the same time helped us build a beautiful home with everything we really wanted) He went to numerous appointments with the builder Including every walk-through. He meet me at the house countless times to check the construction work and when things went wrong Terry was in immediately communication with the construction manager and sales representatives. He even worked with our mortgage broker to ensure everything was ready for closing. Not once did Terry offer guidance that was not in the best interest of my family and I, even though it never benefited him. Terry was always available for us no matter the time or day. He's always honest and forthright, no games! If you think you don't need a realtor because you're building a new home you're making a mistake! I could continue this review for pages.  Bottom line Terry is the realtor that you want by your side for all of your real estate needs. Terry is not just our realtor he has become our friend, there will never be a need for us to look for another realtor.

Tricon

Tricon

(24 reviews)

I have leased several clients at a Tricon home and I am always pleased with the customer service…read moreand the rents are reasonable. They have wonderful new homes and try to accommodate people as much as possible. In the last two months, I have placed three clients there. I speak with Julie Wilson to set up appointments and to follow up with applications, and ask questions. Julie answers her phone and if does not pick it up in two rings, she calls back with in half an hour. She is knowledgeable about the houses, responsive and is professional. Julie makes the application process appear seamless. There is also another lady named Renee Wiggins, who helped me with a client who needed extra attention in the application process and her assistance and responsiveness was also commendable. The houses have spacious yard and come with all appliances. Most recently they are even including washer and dryers. My clients love living in the neighborhood and love the houses they live in. They especially loved the one month free. For them, it is a great place they call home! Demi X Texas Relocation Experts

I am very disappointed with how this property management company handles anything. I drove 23 hours…read morestraight to relocate from Las Vegas to San Antoni. They assured me my rental house was clean and move in ready. when I arrived exhausted from the drive I made in one day I walked into a house that was filthy dirty. Rat droppings, blood on the ceiling, writing on the walls, food deb still in the oven, stove, fridge, freezer and cupboards. the windows and blinds were dirty and covered in dust that looked like it had been here for years. The sinks and bathtubs were filthy and previous tenants hair was all over the place. The sprinklers to the yard are broken and dead birds are outside on the side yard. The floors were covered in dirt, food, and crayon from previous tenants children. When I had my move in orientation later that they the guy said we only have 3 days to turn a rental to make it ready for the next tenant, that was his excuse. The house was build in 2021 and it looks beat the crap. the cupboards in both bathrooms and kitchen look like they were swollen from being flooded. I am also paying for amenities in the community like a fitness center, playground and pool which I have emailed and called everyday to get access to and no one will connect me with someone who can get me access. They say their HOA department doesn't have a phone number. They also are charging me $20 for renters insurance even though I have shown them proof of a renters insurance policy I have with USAA that is $200,000 over what they want covered. There is no direct person to speak with at this company and no one wants to address any issue. I have worked property management myself and my family owns a property management company and this is disgraceful. I do not recommend renting from them ever. I'm stuck in an 18 month lease with them and I have not had a great experience from the start. I have a long journey ahead of me.

Cross Timber Homes - realestatesvcs - Updated October 2026

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