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    Cross Creek Smiles

    4.0 (10 reviews)
    Closed Closed

    By appointment only

    Services - Cross Creek Smiles

    Orthodontics

    Teeth whitening

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    Fulshear Modern Dentistry - Looking for a family dentist in Katy, TX? You have come to the right spot!

    Fulshear Modern Dentistry

    4.2(43 reviews)
    0.2 mi

    The dental group accepts DMO insurance to get business and then inaccurately represented a…read moretreatment not covered by the DMO insurance to boost their billing. The client, who has no dental training, ultimately has to decide whether to accept the treatment. After speaking to the DMO insurance company about the treatment I was informed by the DMO that I was misled about the purpose of the treatment. I tried to negotiate with the staff and office manager to get the cost of the treatment back. The office manager took my call and told me that I approved the charge at time of service. This is true. I did approve a misrepresented treatment and its charge. I was also told she would talk to the owner dentist about my claim. This never happened. Then, by email, I asked to talk to the owner dentist and I even offered to pay part of the charge as a compromise. The office manager never responded to me on two separate email attempts. I consider these business practices unscrupulous and poor customer service overall. Ghosting customers may be the social trend, but it's very poor customer service! Fulshear Modern Dentistry seems to overlooking all the choices their customers have for dental care in the area. The situation/charge above was in dispute with my credit card company initiated by me. This dispute was unanswered by the office manager. However, my bill is paid in full even though I was unable to work something out with the office manager due to her lack of response.

    Worst experience EVER. Had my teeth cleaned of which they said they could only do one side at a…read moretime so I had to come back another time for the other side! Also told me I needed a deep cleaning in the back on 2 teeth. It's been 2 weeks and I still cannot chew on that side and it's super sensitive to cold. The other day I went back for a filling. The dentist drilled my tooth for literally an hour and a half (I chose no Novocain)! While performing the filling she was very rough and said well you wouldn't feel it if you had the Novocaine. It was as if she trying to break me down and submit to the novocaine. It was beyond ridiculous! I have never had a dentist treat me that way. The side of mouth has an open sore and oozing where her equipment and hands pulled on the side of mouth. I also have sores on my lips from having the metal equipment against my lips for so long. I finally had to tell her stop and that I was done! She walked me the front and did not say a word! Very inexperienced & unprofessional. If u want to go to the most amazing dentist in Fulshear go to Dr. Lathrop. My insurance changed so I can no longer go there after 8years

    Photos
    Fulshear Modern Dentistry - Fulshear Modern Dentistry opened its doors to the Katy community in June 2017.

    Fulshear Modern Dentistry opened its doors to the Katy community in June 2017.

    Fulshear Modern Dentistry
    Fulshear Modern Dentistry - Our paperless system delivers electronic charting, digital imaging and enhanced case presentation at chair side.

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    Our paperless system delivers electronic charting, digital imaging and enhanced case presentation at chair side.

    Lathrop Dental Center - Family is our number 1 priority.

    Lathrop Dental Center

    4.6(32 reviews)
    0.8 mi

    No dental practice will ever match how much I loved the team at Lathrop dental…read more Let me be perfectly clear, Dr Rob is a total bro and he's fine. I never had any issues like cavitaties and my visits were always preventative in nature. So why is Lathrop so special? it's the staff in both the front office and hygienists that make each stop positive, calm, and sincere. Whether you're calling over the phone or speaking to the staff in person - you're their priority. The hygenists have a light touch, are sociable without being annoying, and thorough. You never need to request a certain hygienist because they're all very capable and on par with another. I recently moved states and the team cooperated beyond belief with my new dentist to provide current x-rays and even followed up to make sure they arrived. The administrator in the new office actually told me she had never experienced that sort of professionalism. I'm sitting at the new dentists office right now. All I can think about is how the staff at Lathrop is hands down the best and I'll never have a dental team that meets their standard...ever No comment on the dentists except they need to give everyone a raise asap

    I've been going here for the last few years never had a problem till today I was trying to get my…read moreteeth clean and they were trying to tell me that I had to take x-rays and I said I don't need x-rays. I don't have any problems I've already had my wisdom teeth out. So they told me that I couldn't get my teeth cleaned because I'm not doing the x-rays so my understanding is they want to do x-rays to get more money out of me because let's say they did find something wrong with something on the x-rays they would still have to have my permission to proceed to go forward to whatever they found. So if I told them no, I don't wanna do anything whatever they found they would say OK and they would clean my teeth so there's really no point on taking the x-rays if I don't proceeded to go forward with whatever they would find and don't forget I don't have any problems so why are you forcing me to do x-rays because they need or want more money. It's sad because they always have excuse saying all they don't wanna lose their license or blah, blah blah, even though the contracted paperwork at the beginning that we signed saying that we can't do anything, even if they broke a tool in our mouth. It's just bothers me that these corporations use these tactics to manipulate us into spending more money in reality it doesn't benefit us. And it's sad because I love this place but once you start adding more stuff just to get money out of my pockets when I've been going here for probably 5-6 years and never had a issue. they need to listen to their clients and their patients more than whatever they're trying to push on us, because at the end of the day we were the ones that pay their bills. Like come on man at the end the day we're calling you paying you to tell you what we need we're not paying you to tell us what we need because trust me if I had some type of problem in my jaw, I would definitely recommend getting an x-ray but I do not have any problems. And just to throw this out there I don't have insurance, so those 5-6 years that I've been coming here I've paid up front so they actually get my money the day of unlike you guys that use insurance so when you use insurance they don't get their money for about at least 2 to 4 weeks so for somebody like me that pays the day of they actually get their money that day

    Photos
    Lathrop Dental Center - Dr Colin A Lathrop DDS

    Dr Colin A Lathrop DDS

    Lathrop Dental Center - Relax with HGTV or ESPN during a comfortable visit.

    Relax with HGTV or ESPN during a comfortable visit.

    Lathrop Dental Center - Living Magazine Best Cosmetic Dentist and Best Family Dentist 2016 awards. You deserve the finest dentistry available!

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    Living Magazine Best Cosmetic Dentist and Best Family Dentist 2016 awards. You deserve the finest dentistry available!

    Smile Avenue Family Dentistry - Katy - Transform your smile with our expert cosmetic dentists. #CosmeticDentists #SmileTransformation

    Smile Avenue Family Dentistry - Katy

    4.6(12 reviews)
    4.3 mi
    8 years in business
    Available by appointment

    Quality, Care, Service beyond expectations of most Dentist these days! Prices are absolutely…read morereasonable! No waiting, and get this, he will take you right away if you have an emergency, working thru his lunch so he can help you. Yes very good guy!

    Please, please, stay away from this place…read more I had a cleaning and needed some fillings, but the experience was so rushed and painful that I had to leave after the first filling. I genuinely hope others avoid this place--you deserve better than this. The good: Booking was straightforward. My appointment was at 9:00 am, and I was seen around 9:05. X-rays were quick and efficient. The bad: The actual dental procedure didn't begin until around 10:40. Once it started, everything felt rushed. Numbing cream was applied, but they barely turned around before administering the anesthetic injection. The injection was painful. From what I understand, the injection typically takes several minutes to take effect, but the dentist began the procedure within about three minutes. I don't believe the anesthetic had fully kicked in--it was painful. To make things worse, the assistant jammed the water spray and suction hard into my gums. I had trouble breathing while trying to tolerate the pain. Imaging going through this just for a simple procedure. After just one filling, I decided to stop the treatment. I paid my copay at the front desk and left. Shortly after I got home, I received a call from the office saying I had a balance due. Apparently, when they removed the two unfinished fillings from the bill, they also removed the deductible. I would have appreciated a simple acknowledgment that this was their mistake. Instead, the call began with them stating I owed money--implying I hadn't paid before leaving. It was frustrating, especially after an already painful and uncomfortable visit.

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    Smile Avenue Family Dentistry - Katy - Gentle dental care for our youngest patients. #PediatricDentistry #KidsDentist

    Gentle dental care for our youngest patients. #PediatricDentistry #KidsDentist

    Smile Avenue Family Dentistry - Katy - Our dedicated team is here to serve you. #DentistNearMe #LocalDentist

    Our dedicated team is here to serve you. #DentistNearMe #LocalDentist

    Smile Avenue Family Dentistry - Katy - Waiting area with an espresso bar!

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    Waiting area with an espresso bar!

    Cross Creek Smiles - cosmeticdentists - Updated May 2026

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