In my experiences in my life, I have found that a really good. Dr has a wonderful staff at the…read morefront and assisting him and that's what this doctor has so I knew it would be a very great experience for me and it was!

Staff is outstanding . You can tell these are individuals that love their job, I have a disability…read moreand they made every effort to accommodate my mobility impairment. They really went above and beyond . And to add to the wonderful service, they are the friendliest, most positive people. The doctor was so patin with me ane really helped me because I had a lot of anxiety. He would tell me step by step what he was going to do. And I'm really satisfied. My smile is brighter and the cost was affordable with my insurance . I never want to go with anyone else.

The dental group accepts DMO insurance to get business and then inaccurately represented a…read moretreatment not covered by the DMO insurance to boost their billing. The client, who has no dental training, ultimately has to decide whether to accept the treatment. After speaking to the DMO insurance company about the treatment I was informed by the DMO that I was misled about the purpose of the treatment. I tried to negotiate with the staff and office manager to get the cost of the treatment back. The office manager took my call and told me that I approved the charge at time of service. This is true. I did approve a misrepresented treatment and its charge. I was also told she would talk to the owner dentist about my claim. This never happened. Then, by email, I asked to talk to the owner dentist and I even offered to pay part of the charge as a compromise. The office manager never responded to me on two separate email attempts. I consider these business practices unscrupulous and poor customer service overall. Ghosting customers may be the social trend, but it's very poor customer service! Fulshear Modern Dentistry seems to overlooking all the choices their customers have for dental care in the area. The situation/charge above was in dispute with my credit card company initiated by me. This dispute was unanswered by the office manager. However, my bill is paid in full even though I was unable to work something out with the office manager due to her lack of response.

Worst experience EVER. Had my teeth cleaned of which they said they could only do one side at a…read moretime so I had to come back another time for the other side! Also told me I needed a deep cleaning in the back on 2 teeth. It's been 2 weeks and I still cannot chew on that side and it's super sensitive to cold. The other day I went back for a filling. The dentist drilled my tooth for literally an hour and a half (I chose no Novocain)! While performing the filling she was very rough and said well you wouldn't feel it if you had the Novocaine. It was as if she trying to break me down and submit to the novocaine. It was beyond ridiculous! I have never had a dentist treat me that way. The side of mouth has an open sore and oozing where her equipment and hands pulled on the side of mouth. I also have sores on my lips from having the metal equipment against my lips for so long. I finally had to tell her stop and that I was done! She walked me the front and did not say a word! Very inexperienced & unprofessional. If u want to go to the most amazing dentist in Fulshear go to Dr. Lathrop. My insurance changed so I can no longer go there after 8years

Great front desk helpful staff.They referred me to get a root canal.Dr. was helpful in explaining…read morewhat needed to be done on a later date.Will be back for my other dental needs.

Dr. J and his staff are absolutely the best! Incredibly attentive, good rapport, and most…read moreimportantly great skills! They truly care about not only my teeth but my entire well-being as they treat the patient as a whole. I couldn't have asked for a better dentist and I'm so thankful that he's practicing here in town!

No dental practice will ever match how much I loved the team at Lathrop dental…read more Let me be perfectly clear, Dr Rob is a total bro and he's fine. I never had any issues like cavitaties and my visits were always preventative in nature. So why is Lathrop so special? it's the staff in both the front office and hygienists that make each stop positive, calm, and sincere. Whether you're calling over the phone or speaking to the staff in person - you're their priority. The hygenists have a light touch, are sociable without being annoying, and thorough. You never need to request a certain hygienist because they're all very capable and on par with another. I recently moved states and the team cooperated beyond belief with my new dentist to provide current x-rays and even followed up to make sure they arrived. The administrator in the new office actually told me she had never experienced that sort of professionalism. I'm sitting at the new dentists office right now. All I can think about is how the staff at Lathrop is hands down the best and I'll never have a dental team that meets their standard...ever No comment on the dentists except they need to give everyone a raise asap

I've been going here for the last few years never had a problem till today I was trying to get my…read moreteeth clean and they were trying to tell me that I had to take x-rays and I said I don't need x-rays. I don't have any problems I've already had my wisdom teeth out. So they told me that I couldn't get my teeth cleaned because I'm not doing the x-rays so my understanding is they want to do x-rays to get more money out of me because let's say they did find something wrong with something on the x-rays they would still have to have my permission to proceed to go forward to whatever they found. So if I told them no, I don't wanna do anything whatever they found they would say OK and they would clean my teeth so there's really no point on taking the x-rays if I don't proceeded to go forward with whatever they would find and don't forget I don't have any problems so why are you forcing me to do x-rays because they need or want more money. It's sad because they always have excuse saying all they don't wanna lose their license or blah, blah blah, even though the contracted paperwork at the beginning that we signed saying that we can't do anything, even if they broke a tool in our mouth. It's just bothers me that these corporations use these tactics to manipulate us into spending more money in reality it doesn't benefit us. And it's sad because I love this place but once you start adding more stuff just to get money out of my pockets when I've been going here for probably 5-6 years and never had a issue. they need to listen to their clients and their patients more than whatever they're trying to push on us, because at the end of the day we were the ones that pay their bills. Like come on man at the end the day we're calling you paying you to tell you what we need we're not paying you to tell us what we need because trust me if I had some type of problem in my jaw, I would definitely recommend getting an x-ray but I do not have any problems. And just to throw this out there I don't have insurance, so those 5-6 years that I've been coming here I've paid up front so they actually get my money the day of unlike you guys that use insurance so when you use insurance they don't get their money for about at least 2 to 4 weeks so for somebody like me that pays the day of they actually get their money that day

I have been going to this dental clinic for a while now and have had a consistently great…read moreexperience. Dr Bartholomew has been great, very thorough and takes the time to explain each step of the process clearly, which really puts you at ease. He also has a friendly way of making conversation that keeps the appointment warm and lively. The staff is wonderful as well. Every staff member I've interacted with has been welcoming, supportive and kind. They never made me feel pushy but have guided me thoughtfully, keeping my best interest in mind. Hopefully this continues! The clinic itself is very clean and well maintained. The karge screens in the rooms are a nice touch, making it visually attractive and the experience even more comfortable. I highly recommend this clinic for the care and the atmosphere.

Can't say enough good things about them. Wonderful customer service and hospitality. My 4 year old…read moredaughter very much enjoyed herself here compared to her last dentist. They really worked at building that trust and connection. She made so much progress here and I couldn't have had a better experience with her teeth cleaning.

I visited for the first time a month ago, it was an excellent experience. Very welcoming staff and…read morevery technological machines that they use. The hygienist was super nice and they even have TV's on the ceiling so you can watch something while they do the work! Super cool! I could tell Dr. Katie To was exemplary in what she does. She told me of any concern she might have even not tooth related.

Very weird business. Whatever they advertise on the website as being able to provide will not be…read moreconfirmed by the receptionist. It's seems the receptionist is out of touch with what the offices does or provides. Furthermore without even confirming if biomemtic treatment is available or not a "consultation" fee of $799 is asked upfront to book an appointment. This is without acknowledging whether I'm a candidate or not. Without knowing the full price of treatment. Without even confirming the service is available from the dentist. Odd business practices abd alarming upfront fees. No thanks.

I was able to stop by same day appointment because I felt like I needed a second opinion and the is…read moreoffice took care of me! The staff was great and took care of what I needed, no fluff. I'm a happy customer!

My first visit on 2026 , always the staff are super friendly and professional…read more Thank you to Doctor MIMI TRAN , she the best. Best regards Roberto Militello.

Quality, Care, Service beyond expectations of most Dentist these days! Prices are absolutely…read morereasonable! No waiting, and get this, he will take you right away if you have an emergency, working thru his lunch so he can help you. Yes very good guy!

Please, please, stay away from this place…read more I had a cleaning and needed some fillings, but the experience was so rushed and painful that I had to leave after the first filling. I genuinely hope others avoid this place--you deserve better than this. The good: Booking was straightforward. My appointment was at 9:00 am, and I was seen around 9:05. X-rays were quick and efficient. The bad: The actual dental procedure didn't begin until around 10:40. Once it started, everything felt rushed. Numbing cream was applied, but they barely turned around before administering the anesthetic injection. The injection was painful. From what I understand, the injection typically takes several minutes to take effect, but the dentist began the procedure within about three minutes. I don't believe the anesthetic had fully kicked in--it was painful. To make things worse, the assistant jammed the water spray and suction hard into my gums. I had trouble breathing while trying to tolerate the pain. Imaging going through this just for a simple procedure. After just one filling, I decided to stop the treatment. I paid my copay at the front desk and left. Shortly after I got home, I received a call from the office saying I had a balance due. Apparently, when they removed the two unfinished fillings from the bill, they also removed the deductible. I would have appreciated a simple acknowledgment that this was their mistake. Instead, the call began with them stating I owed money--implying I hadn't paid before leaving. It was frustrating, especially after an already painful and uncomfortable visit.

My son and I had a wonderful first experience today at Hometown Dental of Fulshear. I am so glad we…read morefound them as our new dental home. Dr. Ngo was kind, helpful, and patient with our two-year-old son, as well as me, who generally isn't super excited about the dentist as an adult. We loved the book selection for children and the cleanliness of the office. We are so thankful for our pleasant experience. Thank you to all the staff for your kindness!

From the owner: At Hometown Dental of Fulshear, we’re always excited to meet new people and help them achieve a…read moresmile they love. If you’re ready to help yourself and your loved ones receive excellent dental care, call our Fulshear dental office and schedule a visit today!

Staff is friendly Place is clean…read moreProfessional and thorough admins Results are fantastic Prices are not crazy and payment options are great. My son doesn't like the open concept but it works for ortho. I wouldn't like it for regular dentist visits.

Had the first visit, know why everyone I know had their kids there! Every one is professional and…read morekind. Focus on what the client needs not just a money making machine !