The staff here are rude and nasty. The work done especially by Dr Hira is terrible. She saves down…read moreyour teeth for no reason. She's rude and aggressive. The hygienist are rude as well. It seems like you have to have a terrible personality and poor bedside manner as a quality to work here. I HIGHLY recommend another dentist.

I booked an emergency appointment with Dr. Ravneet Hira for excruciating wisdom tooth pain I've…read morebeen struggling with for over a year due to insurance delays. From the start, she claimed to have reviewed my chart but immediately began correcting me about my own history. When I mentioned past experiences, she confidently "corrected" me about locations and details -- only to later be proven wrong. Instead of listening and focusing on my urgent pain, she was dismissive and condescending. She briefly looked in my mouth, ignored my obvious wisdom tooth pain, and instead focused on an old chipped tooth that hasn't caused me any issues for over a year. She told me a crown on that tooth should be my "biggest concern," wrote a prescription for antibiotics, handed me yet another referral for my wisdom teeth, and sent me on my way. The next day I had a cleaning with a different dentist, Dr. Bracha Ollech, who was the complete opposite: she immediately recognized that my wisdom teeth were decaying and personally called oral surgeons to help me get treatment quickly. On top of the poor care, Dr. Hira's bedside manner was extremely unprofessional. She laughed about my financial situation, made a snide remark about affording a $35 X-ray, and even commented that I "should get off my mommy's insurance" -- without knowing anything about my personal circumstances. She also gave me unsolicited, judgmental comments about birth control after prescribing antibiotics, without understanding that I'm on it for medical reasons (PCOS), not for "partying" as she implied. Overall, I left feeling humiliated, dismissed, and without the urgent care I needed. This was one of the worst dental experiences I've ever had. If you want a dentist who listens, cares, and treats patients with respect, I would not recommend Dr. Hira. Everybody else in the office is absolutely lovely and genuinely cares about their patients -- I owe a huge thank-you to Bracha Ollech, truly one of the best dentists I've ever been to.

This is just an update of my review for Monroe Dentist Office. So I grew up in Monroe, and as a kid…read moreI went to the dentist every 6 months for a cleaning, with Tara, who was pleasant, and knew how to take care of kids. Even got a cavity filled with Dr. Crohn with proper pain relief of the numbing cream. So at least 4 stars with that. Years later, I got a cavity filled by Dr. Allison Douglas. For pain relief, she only offered the novacaine shot, in which i refused. But it wasn't until I was crying that she stopped and offered the numbing cream. After she applied the numbing cream it was better. However after the appointment, I went home- tooth that got filled hurt for like a week. Also I wasn't given any information on side effects or directions. to boot I also had steak for dinner, and I normally love steak but the tooth hurt and made it hard to eat for a few days. Luckily it subsided after a week. Note 3 stars for that experience Fast forward a few years after that, It was my annual cleaning, Tara asked me about my wisdom teeth, and forgetting, I told her the wrong information, which were that my bottom ones were intact. How easy it is for a doctor to check records, especially if they don't remember or anything? Part of that appointment was xrays, which were taken. Now during the xray process, Tara was understanding on how the positions can be not natural, and tried to make me as comfortable as possible. Which helps. Even while doing the cleaning, she stopped for a second if I was a little sensitive or if my gums bled. Now, when the dentist Alison Douglas came in to check the xrays, she told me, oh you may need more fillings. Now I didn't say anything at that time, but If my last filling with her was a bad experience, and as long as I don't have teeth pain myself- I don't really want any dentist work done. Alison also failed to explain to me where on the xray, she sees I have cavities. She kept saying "Oh you know, You know" Obviously If I Am asking then No, I don't know. I am also a firm believer in that healthcare is both the doctor and the patient agreeing to a treatment plan that works for the patient. After that, It was the last straw and I wouldn't recommend this office at all. Maybe for the other dentist Dr. Crohn and My Hygentist Tara. But other than that- No because some need pain relief. I also no longer live in the area. Hope this office realizes that bad experiences can cause Trauma, and sometimes that can be no good for health in the long run, and I say that because I haven't been to the dentist since, and this was more than a few years ago now.

Haven't been here in years due to a bad experience that i experienced in 2021/2022. I do recall the…read morehygentist tara being very good, and gentle. Cleaning is always comforting and she stopped if i was bleeding or feeling senstive. Gotta admit that removing tartar has been a little uncomfortable to me because it is like scraping the tooth, and I brush my teeth twice a day with no issues. But the way tara does it is very gentle. I have 3 stars because last visit, which was years ago, but the other dentist alison i believe filled my cavity without novacaine, and it wasn't until i was crying that she applied the numbing cream on my tooth, which i had to suggest. Didn't explain any side effects either, as for a week, i couldn't chew that much and my tooth that got filled hurt. Didn't even tell me to take advil or offer medicine for pain relief. After i got the cavity filled, at my last appointment, i did xrays, and they found a spot where they may have to fill a cavity, but it was a small one. They didn't even show me that xray, or ask if my tooth bothers me. For me, If a tooth bothers me then i am more likely to get it filled, not just because "I have to.." Consider what the patient wants as well as what may be needed on the doctor's end. I don't recommend coming here because of the dentists. The hygentists are fine, but the dentists seem to have some kind of agenda and not care what the patient wants. More so because of my truama, i may not ever go to a dentist again. If i find getting a cavity filled hurts, i need to be sedated or at least with a strong numbing agent. Also wrote a book about my truama here: https://www.barnesandnoble.com/w/doctor-experiences-jacqueline-lisella/1144576158?ean=9798855699579

Horrible with the appointments!…read more They call you many times to confirm, and cancel you at the last minut. I'm new patient and it happened to me 4 times already. 1 star for the good hygienists, they do a good job! Unfortunately soo not worth the headaches that come with it

I found this dental group when I was looking for someone who took my insurance . It is a bit of a…read moredistance from where I live but I gave it a try. The office is clean , the staff great and the doctors I have seen I liked very much. I only had one concern, that was it took me a few weeks to get in . I had a broken tooth and had wished I was seen sooner . I will drive the hour it takes to get there because I like the group .

So this man really had the audacity to first not let me in the room after my mother asked them if…read moreshe could bring me due to her anxiety with the dentist. I understood why they said no and we were compliant, she then warned them that she has a habit of passing out at the dentist to which Dr. Smith was rude and proceeded to say that he wasn't going to work on a patient like that. Y'all should find another dentist if you have anxiety and don't like nasty people lmfao.

I've been Dr.Katsman's patient for more than 10 years. He has a very smooth hand, and makes…read moresomething which is supposed to be painful totally painless. All my teeth had to be pulled out when I was little, so I am not in love with dentists, quite the contrary. Dr. Katsman un-did my fear of dentistry, his root canal work is totally painless and is interesting to observe. I highly recommend this dentist if you live around Orange County,NY. Vladimir Golyakhovsky Chester,NY

I booked an emergency appointment with Dr. Ravneet Hira for excruciating wisdom tooth pain I've…read morebeen struggling with for over a year due to insurance delays. From the start, she claimed to have reviewed my chart but immediately began correcting me about my own history. When I mentioned past experiences, she confidently "corrected" me about locations and details -- only to later be proven wrong. Instead of listening and focusing on my urgent pain, she was dismissive and condescending. She briefly looked in my mouth, ignored my obvious wisdom tooth pain, and instead focused on an old chipped tooth that hasn't caused me any issues for over a year. She told me a crown on that tooth should be my "biggest concern," wrote a prescription for antibiotics, handed me yet another referral for my wisdom teeth, and sent me on my way. The next day I had a cleaning with a different dentist, Dr. Bracha Ollech, who was the complete opposite: she immediately recognized that my wisdom teeth were decaying and personally called oral surgeons to help me get treatment quickly. On top of the poor care, Dr. Hira's bedside manner was extremely unprofessional. She laughed about my financial situation, made a snide remark about affording a $35 X-ray, and even commented that I "should get off my mommy's insurance" -- without knowing anything about my personal circumstances. She also gave me unsolicited, judgmental comments about birth control after prescribing antibiotics, without understanding that I'm on it for medical reasons (PCOS), not for "partying" as she implied. Overall, I left feeling humiliated, dismissed, and without the urgent care I needed. This was one of the worst dental experiences I've ever had. If you want a dentist who listens, cares, and treats patients with respect, I would not recommend Dr. Hira. Everybody else in the office is absolutely lovely and genuinely cares about their patients -- I owe a huge thank-you to Bracha Ollech, truly one of the best dentists I've ever been to.

Called to make a new patient appointment and was put on hold for over ten minutes before I hung up…read moreand called back. Was then told that they didn't have any appointments for a number of months and to try the Goshen or Middletown offices. The Goshen office didn't have appointments until the end of the year so I called back the Monroe office. The same person told me they were discharging patients and to call back in a half hour. I called back in half an hour and when the woman found out who I was, she said sorry, they were closed and hung up on me. Not the way to impress a new patient.

I love my veneers. they look and feel perfectly natural. I…read morewas also impressed with the new office. It's beautiful and comfortable. Every room Has a TV that's easy to see. IPAD stations in the waiting room kept the kids happy. Dr Cohen is GREAT! Thank you.

Very nice staff. Very friendly and helpful. Great place to go if you have anxiety about going to…read morethe dentist.