Terrible experience! The dr is not personable at all and doesn't respect women and completely…read moredisregarded my wishes. I will not return to this office and will make sure that none of my friends will either.

I visited Dr Crofton in 2022 for consultations, at the suggestion of my former dentist and later by…read moremy ENT. I was having bizarre symptoms that were unfortunately manifesting as dental and sinus symptoms at the time. He completely dismissed me and insinuated that I was possibly making it up. He didn't even take x-rays and barely examined me. Well, turns out, I had lyme disease. My health continued to decline and my most recent doctor discovered that my immune system has been non-functional since a covid infection in 2020 and I have several health issues as a result. This doctor's negligence further delayed my diagnosis. DO NOT GO HERE! PSA for anyone reading this: If you happen to require multiple root canals that don't completely resolve over a short period of time, accompanied by fatigue, brain fog, mild fevers, and sleep disturbances, please reach out to your doctor to look into Lyme disease. Lyme disease is not very well understood by many medical professionals and you must see a Lyme-aware doctor for proper treatment. Lyme can mimic other diseases and is not the same in every patient. https://www.lymedisease.org/dental-professionals-lyme-disease/. I suggest finding a lyme aware doctor from a service like Global Lyme Alliance.

UPDATE to my previous review: After my last update, a message was posted to call the office. I…read morefelt that since I had called them several times and never received a call back, it would be prudent for the "poster" to call me. Of course, I never heard from anyone. I called the office (after that posting) and asked to speak with the office manager, Sue. I was put on hold, and nobody ever came back to the phone, yet I was then connected to a recording to leave a message. I left a message. Never heard back. I called later in the week and left another message, saying that I would not pay the invoice until I spoke with the office. To this day I have never received a call back. Of course they continue to send me invoices! THIS IS THE MOST UNPROFESSIONAL OFFICE I HAVE DEALT WITH! In reading earlier reviews of this business, it seems ignoring phone calls is their standard practice. Buyer beware if you choose to use this practice!!

For the love of God, DO NOT COME HERE!!!!! This place was great when Dr.Adegoke was there and for…read moresome god forsaken reason they got rid of her and replaced her with some guy that doesn't know his teeth numbers! He worked on me and the wrong tooth at that, I only found out because my doctor expressed to me that there was nothing wrong with the tooth next to it. Had me come in twice just to do an extra step on the tooth when in reality, it was to do the tooth that needed the work done on! I am pissed! DO NOT COME HERE! As far as front desk, that lady Kiara is really nice, very professional and idk if I had both assistants I can't remember but they were nice too.

First, I want to start by saying how amazing the staff is. I struggled looking for a place that…read moretook my insurance and even with my insurance not covering 100% they were able to work around the gaps and help me out with a promotion and even payments options. I will forever be grateful for them taking it upon themselves to get me covered by any means. We've all grown up fearing the dentist and how sometimes it can be very painful and uncomfortable. Dr. Vu blew me away with how professional, educated, gentle and caring she was to my needs. I would highly recommend this "Clermont Smiles Dentistry" to all my family, friends and to people whom I don't even know. Clean office, high-end technology, amazing staff and outstanding doctor. I'll be a patient for life.

Avoid this place. They act like a sketchy auto repair shop trying to find things to up-charge that…read morearen't covered by insurance. Staff was nice and facility was clean but that's the only positive thing to say. No matter how good your teeth are, they push the gum cleaning treatment that isn't covered by the insurance and want "routine maintenance" cleanings every 3 months. When I say push I mean PUSH. If you show any hesitation, they try and guilt you into thinking your teeth will fall out if you don't. They gave my wife the same treatment and she's never had a cavity. Looking at the other reviews, it seems to be a common practice. I had done this treatment about 4 years ago and it was about $150 out of pocket bc insurance wouldn't cover it. I came back today to have my teeth cleaned so I took X-rays and they said I had no new cavities. Find out that the hygienist called out after X-rays and won't be getting my teeth cleaned. But Dr Vu made sure to come in and push the same stupid gum treatment plan with 3 month checkups but now instead of $150 out of pocket, it would be $600. They also tried to push some mouth cancer treatment screening too (also not covered by insurance). I pushed back saying I just want what my insurance covers and after a back and forth, she said "if you don't want to do the treatments, then this location isn't for you. ". She's got that right!! I was always skeptical of her before and this was the icing on the cake if I should change dentists. Good riddance!

Went to them in April--really liked the Dentist (Johnson)--thought we were all set until office…read morestaff said insurance appv'l process will take 5-6 wks. Week 4 I checked in and was condescended with a speech of it taking 5-6 weeks. It's September--my insurance has since changed & now have to start over--was reminded by the referring dentist ofc that I'm due for my cleaning. Sadly, I can't do that until my tooth is extracted. POINT: This ofc doesn't care. I have NEVER heard of 5-6 wk apv'l process. Referring dentist had no issues. They're obviously too busy to need new clients nor care about them.

Strange story. I went to Dr. Johnson's office on 1/15/18 to get some Botox and filler. Everything…read morewas great. Friendly staff, Dr. Johnson was friendly, and very informative. I was surprised though at how quickly he did the Botox injections. It took him about, honestly, maybe 10 or so seconds. Poke, poke, poke, poke, and poke. I even expressed my surprise at how quickly he injected it. Usually it takes a minimum of 15 minutes or more. But I figured, this guy's a pro. As the week went by, I realized I wasn't seeing much effect, and really none at all. I had already scheduled a follow-up appointment, at his request, for the following week. I called ahead to let them know that I had not seen any effect, even after 4 days. I figured I'd give it a full seven, but still nothing. Flash forward to a week later. Again friendly staff, friendly doctor. I told him my concerns, and he proceeded to explain how the process works. I closed my eyes thinking, "Here we go. He's going to tell me that I can't expect such dramatic results, etc." He immediately turned. He said, "Are you tuning me out?" and I responded that I thought he was going to tell me that I was expecting too much, or something to that effect. I've had Botox before, and the results were visible. Subtle, but visible. I hadn't even finished my sentence, when he abruptly told me to leave. He said he would refund my money, and that if I wasn't willing to listen to what he had to say, I could leave. I was shocked. All I did was close my eyes. I didn't roll me eyes, or sigh loudly, or cut him off mid-sentence. I was preparing myself for disappointment. That was it. I may have jumped to conclusions. But we've all had experiences where we pay good money for nothing. That's what I thought would happen this time. I lived with a bipolar roommate, and that's what this reminded me of. A sudden change from friendly to hostile. With that all being said, I guess I'm better off. I'd hate to think that he would overdo it out of spite. But that was my experience. I was stunned. I've never experienced anything like that before. (Except for the roommate.)

i haven't been to dentist in years due to my SEVERE dental anxiety. Ive had this infected molar for…read moreyears and have procrastinated removal.. Dr. Achong was beyond kind and an amazing surgeon. I would highly recommend! the tooth extraction was done in less than 5 minutes did not feel a thing with local. Lady's at the front desk were also amazing to answer all my questions and made me feel comfortable. Thank you Dr. Achong

my name is J Perez. staff is the best from the front desk all the way to the doctor. went for a…read moretooth implant the doctor and nurses were awesome, highly recommend this office !!

I highly dislike going to visit the dentist however I find Dr Bogus and his staff to be an…read moreexception to the rule. I never leave in pain and he gets the job done quick. I highly recommend!

Dr Bogus & Janet are the best ! I been a patient for over 20 yrs & have been very happy .Dr Bogus…read moreis a skilled dentist & does impecable work . Highly recommended.

Terrible customer service. The sign on the wall says "no surprise bills" but they will bill you…read moreincorrectly.

Kudu's to the dental hygienist named Lady. I have artificial joints and Lady asked if I had taken…read morethe anti-biotics I am supposed to take before dental work. I had not so Lady gave me the proper dosage in the office, at no charge. Also, I have a very active (easily triggered) gag reflex. Lady was very patient with me, pausing her work every time I gagged. My gagging was not her fault - I can tell when a dental professional is careless or not. Lady is NOT careless. On the contrary, Lady is very thorough, careful, and caring.

I consider Dr. Kasem more than just a dentist, he's an artist! He uses the latest technology…read more(camera imaging, 3-D printing and computer renderings) to give you the proper bite and cosmetic look for your teeth. He and his staff work well together and are extremely attentive to patients needs. I suffer from anxiety and panic attacks as soon as I am put in a dental chair, but after one visit at Restoration Dental, all my worries were put at ease, and I actually looked forward to each visit to see what new alterations we're being worked on in between visits. He made sure to correct my bite and gave me a full set of caps on every single tooth, giving me that pearly white smile that I've always wanted. No more having to artificially whiten my teeth of my selfies on social media... and I simply smile more often now. One of the best decisions I've made was to have the work done at Restoration Dental! -A Happy 68-year old!

If you are looking for a dental office this is your place. The staff is SO friendly and so are the…read moreDentists! I've seen both Dr. Nguyen and Dr. Kasem and both are so sweet! They both made me feel so comfortable. I feel like most people associate the dentist with pain, fear, anxiety, etc but I left yesterday feeling so cared for! My procedure (I had a tooth removed) was easier and faster than I was anticipating and i'm in no pain today! I never thought i'd leave the dentist feeling warm and fuzzy but I do after leaving Hancock Village Dental!