This place is the worst. We purchased a bike for my son here and a few months later the derailer…read morebroke. We live right around the corner so we took it here, but they said they weren't taking any bikes because their tech was out for an extended time. We'd check back every now and then but got the same answer, so we packed it up for the winter and just a few weeks ago I had my son and daughter bring it back. The staff, instead of just taking the bike back (which is still under warranty) chose to make a big fuss and turn us away for not having a repair #, but also stating that the bike couldn't have been damaged the way my son had stated. We call asurion and get a repair number, and then resubmit the bike. They never called us, or have me paperwork, so 2 weeks later when I pop in the guy says they can't repair the bike. At the time I thought nothing of it, and was prepared to take it to Annapolis, which is out of the way, but it was the only option. However when we came back to pick it up, I read the sign that said clear as day "if we can't repair the bike we will replace it" and we questioned the staff member about it. Scott, who we initially talked to when my kids brought the bike in, and the same day when I brought it back stated that he was the tech that was out when we initially were attempting to get it fixed. He is solely focused on the fact that the bike couldn't have broken the way my son stated, and was personally refusing to fix the bike, even though we already got the go ahead from the warranty people. Scott, is telling us that him and another manager CJ, have deemed what happened to the bike to be neglect, and have decided that they won't help us any further. They just let the bike sit in the rafter for 2 weeks, and never contacted asurion to submit any update on the bike. We argued for about 30 minutes, but got nowhere. They tried twisting our words, and down right lying about what had taken place in our prior dealing with them, and now Scott all of a sudden says he wasn't even the bike tech, but he's the person most hell bent on not honoring our warranty. Which the store doesn't even have to pay to fix, because it's under warranty. The neglect that they speak of is that they don't believe how my son claimed it broke, but let's be for real he's 15 and could possibly be withholding some details, but regardless the bike is under warranty and we didn't even need to offer an explanation. They fully refuse to help us, and we take the bike outside and call the warranty company in the parking lot. The lady from Asurion is shocked, and saying she's never heard of such a thing happening. She stated that they have already given us repair number, and given an okay for the bike to be fixed. She stated that the matter in which the bike was broken had nothing to do with anything, and that the tech just needed to assess the bike and then send them a report. We went back into the store with the lady from Asurion on the phone, and let Scott talk to her. Then after being told they didn't have a tech that could fix the bike (even though initially Scott stated he was the tech that was out the summer before) and after they said they wouldn't fix the bike, they now had a tech named Andy that would be in on Tuesday to take a look at it, and contact Asurion. However Scott, was like parts take a long time, and made it seem as if they were salty and would just stall everything to spite us, and we just really wanted to have the issue resolved. So we took the bike to Annapolis, and they didn't even care how the bike was broken, they just said we'll fix it. It could be about 2 weeks for the part and another week for the repair. Scott and CJ were rude and unprofessional. They fought us every step of the way, and even made up their own rules to impede us, when they couldn't justify anything with an actual policy. The guy from Annapolis said that they see broken derailers all of the time, and they even have a name for it, that's kind like an inside joke with the people in their department. Scott and CJ acted as if there has never ever been a broken derailer from the GT brand ever in life, and were insulted at the idea of it. Like these guys were fully invested in fighting us tooth and nail instead of giving us the service they we deserved. They went above and beyond to their duty to see that we would not have our bike serviced at their store (which is where we purchased the bike) and I can only assume that this strategy has worked for them in the past, because of how adamant and aggressive they were with my family and myself. In the end Scott had to eat humble pie as the lady from Asurion told him that they couldn't do what they were doing. They had made such a big deal about us getting the repair #, and then when we did they didn't even touch our bike.

Walked in and asked for help, was helped right away and made my stop super fast!! Wide selections…read moreof whatever you may be looking for!

I have lnown & used Lou for decades. He is highly skilled and knowledgable. He has never steerd…read moreme wrong. He has little patients for fools. He does not hesitste to let you know when your out of line. Guns are dangerous if not handled responsibly. Follow his guidance. Especially if he hurts your feelings. I give him a 5 star rating.

He helped and educated me on some regulations and ordering what I wanted. I have taken items…read morepurchased from other places to have him get them in proper working order.

I drove down from Baltimore to get my kids fitted for skates after watching "The Mighty Ducks."…read moreKyle spent over an hour with us fitting the kids, going over how to lace them on and off, sharpening the skates and molding them to their feet. Since my husband and I know nothing about skates it was incredibly helpful to have someone as knowledgeable as Kyle take the time to explain everything. Would highly recommend.

We were in a pinch and needed to get my daughter's figure skates sharpened for a competition. We'd…read morenormally trek to Delaware for a proper sharpening. We learned that there was a new owner of the Bowie Pro Shop and he came highly recommended for sharpening figure skates correctly. Kyle didn't disappoint. He did a great job and my daughter was thrilled. We will definitely return! If you have a discerning skater, please give him a try.

I love Target and will find a reason to shop in a location while on vacation etc but wow the…read morecustomer service was rude , not a good selection and store was messy. I ended up walking out and going to another Target in DC.

This store is TRASHED. It's a shame because it's a beautiful new store but it is not kept up in the…read moreleast. There are items tossed everywhere, merchandise piled on the floor. The employees were standing around gossiping or on their phones. I was appalled. I couldn't find what I was looking for in my size because the styles were mixed up and nothing was sized. This store needs to get its act together and be better managed because this store is awful to shop in.

Fantastic. Great selection of new and used bikes. We tested several and were given opportunities…read moreto ride each one. Very helpful, happy and patient staff. There was a steady stream of customers in and out, families, road bikers, browsing, buying, getting bikes serviced. When they were busy, we waited. ItI was a pleasant experience. A well run shop!. We bought a used kid's bike at a reasonable cost. Thinking of returning to purchase a new cruiser that's calling out to me.. I now regret leaving without it. FIVE stars!

This shop comes through every time. Another "first world problem", my wife's bike had a chain rub…read moreand shifting problem (made worse by me). Old guy detour (includes some get off my lawn); YouTube is just fine, and we as a society can benefit from some of the material therein. However, there is sometimes a place for "experts", people who do a thing, who have trained, and prepared, and have the tools to achieve a correct outcome. There is nothing wrong with getting some tips for a minor problem, and (if you are a bit handy) taking the DIY route on something. However there are some things that we should leave to those who have trained, worked hard to acheive the skills to do a thing; governance, surgery, complex plumbing, electric, tree felling, bicycle derailleurs! I have the luxury of being able to leave work in the middle of a day on Friday. I called, they were available, we drove over, they took the bike right in. Had some pleasant conversation, they fixed it in 15 minutes ($20), and educated us [they always do]. We have been here 3 times now, and 3 times an absolutely 100% positive experience. This is a quality business, with capable caring folks. Good products/service/expertise isn't "cheap" it shouldn't be. This place cares about the work they do, they care about cyclists and they are an excellent resource. This is our new "go to".

Went in to get shoes for my kids. And my partner was shopping for herself…read more There was a young woman working who was very sweet and helpful. There was also a gentleman who I think is a sales manager Who came by several times and encouraging us to look at or try products. No problem. Until he comes and asked why I haven't picked shoes for myself. I told him they don't carry my size. (Womens 12) he tells points at the men's section and said maybe I should shop there. Kinda rude but whatever. We go to check out. And a line forms the young woman was by herself checking out the whole line. And this man as just wondering around while the line stacked up I feel bad for that young woman. Won't go back

Love FF but this store always has a terrible selection. Like literally nothing of interest. I…read morealways give it a chance when I come to the town center but I'm about to stop wasting my time.

I went to the target to grab some stuff I need to just leave and some coffee that was apart of…read morevalentine day strawberries and berries cold brew. I'm happily going back. A lil pricey but not too much

One of my favorite Targets in the DMV. A location that has it all, good customer service, clean…read moreand organized layout. Items that are in stock. Employee who will show you exactly what you're looking for, and not pull a number like, "it's over there!" With a Starbucks inside, to make the shopping trip more fun! Oh and hassle free checking out, real cashiers to get you out! So you really don't have to play cashier and work for Target for free. Located in the Waugh Chapel Shopping Center along with other cool stores.