Staff is very proactive and quick. I couldn't find a shoe in stock so they ordered it for me and…read moresent it to me within five minutes. Store is clean and shoes of quality.

Upon walking in, I was greeted by staff. The store is very clean and organized. Even the clearance…read moresection, which at most stores is normally disorganized, was clean and the sizes were in the proper areas. I ended up spending way too much money here lol, but it was worth it. I definitely liked how many different options they had to choose from, from sneakers to heels, and they also have a few accessories.

Nice location, they have almost every shoe you are looking for here. The store is clean and you…read morereceive great service here. Parking in front of the store is limited but they have plenty behind it.

Asiyah provide a great customer service over the phone and in person. I was running behind for an…read moreevent as she managed to help me solve an issue. I love it when I go have great customer service. THANKS SNIPES FOR YOUR AMAZING EMPLOYEES

Great pickup experience! On Saturday I ordered some boots and it was free for pickup here the next…read moreday. I stopped in and a nice young lady greeted me right away. Love my boots and the convenience of next day pickup. This location is a bit out of my way but it was worth driving to since closer stores didn't have the boots and I got a discount on them (online code).

Spent $90 on shoes and they broke AS I PUT THEM ON MY FEET! Stay away from this sad excuse for a…read moreshoe store. loterally writing this review instead of attending an event because i don't have shoes to wear and I can't go barefoot, I have to miss my event. I will NEVER shop at any DSW again

tried to return a hair piece that originally cost 27$, but was discounted by 30%. Return policy is…read morevery strict you must have receipt and return within 7 days, and you only get credit for the store. I will NEVER shop here again with these extremely high prices and rewards points being little to none, I spent 75$ and was awarded 2$ in points. never again will I spend my money on this place.

Ooooo ahhh ooooo!! I always break for Nordstrom Rack!…read moreI stumbled across this location while looking for another store at the same shopping center. When I saw the store front of this place from a distance, I wanted to jump the curb, drive through the cars and park inside the store. I didn't because I know this behavior is shunned upon, but I sure wanted to! This location has a great variety of items including cosmetics, beauty items, accessories, clothing, shoes and more. I must admit the lines are long but that's also due to Covid restrictions so I won't complain. It's well worth the wait for the variety and quality of items found. I got a pair of shoes that were originally $150 for 70 bucks! I actually looked them up online because I wasn't familiar with the brand and boom, $150 online! They're so comfy (see pictured). I also appreciate that the price sticker comes off smoothly. In the past I've needed hired staff to get the sticky stuff off from the tape!! Lol I also appreciate their line of Philosophy Beauty/ Bath items. I am definitely a Nordstrom Rack Snob and I can't wait to return back! This location is now in my Top 2!

Warning! Do not deal with this company! They told me after buying a pair of sneakers (that did not…read morefit) to pay for shipping and they would reimburse me for the cost to sent shoes back. I sent shoes back with receipt in box. And they did not reimburse me as promised. So I called the company and the owner said they were a small company and they could not pay me back for shipping on my return. This is not what a representative told me on my initial phone call. They could have just given me the 23 dollars credit. But Nope. Now I have to warn you all that you are not dealing with a solid company. So buyer beware. Be hopeful that your shoes fit. Or you will have to cover cost for return.

Not much of a selection of shoes. Not many namebrand shoe companies. The shoes were not very…read moreorganized in the store. Need a little organization to make better selections on shoes. Also, they need to have more namebrand products in the shoe store.

Don't waste your time or money here!! After driving 40 mins to get here so my 16 year old could try…read moreon dresses we were racial profiled by the owner and her husband. Immediately upon trying to enter the store we were stopped with a hand to our face telling us we weren't allowed in in a very nasty tone because I had children with me. Despite there being a small child already inside. My oldest went ahead of me so I could park and there was no reception for me to call or text her to have her come outside so we waited in 86 degrees in front of the store until I finally peeked my head in to ask if someone could send my daughter out. This is where things took an even worse turn. The woman and her husband were seemingly bothered by me asking for them to send my daughter out as she tried on dresses telling me to "just close the door". They came outside and told me while my kids sat on the curb to tell me kids touch things and break stuff and I told them my kids weren't going to do that and she says this isn't against you it's just store policy. All I wanted was to get my daughter a nice prom dress I didn't see the sign that said no kids because her sisters and I were excited to see the dresses on display and what should have been a beautiful memory turned in to a terrible nightmare. The man held the door closed so we couldn't enter and when I walked away to wait for my daughter in the car and put her sisters in the air conditioning the man then followed me to my car. I wouldn't recommend this place to anyone! Another client walked past and said the woman had a terrible attitude and she was absolutely correct. Save your money and go elsewhere!!

Went here today, after we had a very bad experience at Treasure Island, and what a difference. I…read morewas greeted right away and was able to walk around the store without being cramped. The owner made us feel welcome and treated us with kindness and respect. She had some beautiful items. This was the only time we saw things we actually liked. Her prices were not any more than any other boutique. I want to thank you, Mrs. Starlen for putting a smile back on our faces and giving my granddaughter an opportunity to say yes to the dress.

The selection is solid. You've got a good mix of popular releases, everyday sneakers, and some…read moreapparel, so it's easy to find something whether you're looking for a specific pair or just browsing. Service here is always top notch. Most of the time I'm picking up online orders, but even when I come in to actually shop, the staff is very helpful. They'll check sizes, look in the back, and make sure you're taken care of without making it feel forced. The store is laid out well and easy to move through. You're not wasting time trying to find what you need. Depending on timing, it can get a little busy, especially when new releases drop, but for the most part it's a quick in and out experience. Overall, it's a reliable spot. Good selection, great service, and an easy place to grab what you need without any hassle.

This footlocker is on the smaller side but they have great customer service each time I went and…read morewould answer any questions I had without a problem. There is very limited parking in the front of the store but plenty of parking in the back and it is free.

Not my favorite DSW location, but I'll start with the positives. Typically pretty organized and…read moresomewhat clean. I came one day to purchase shoes that later I had to return just because I didn't like the way they fit and didn't have a chance to try them on in the store. When I went to return the shoes, the next day, I couldn't because their system was "down". This has to be like the fifth or sixth time this has happened at this location. Not to mention the person behind the register was a little rude. I give them a slight pass because perhaps they were frustrated too that their system was malfunctioning.

I stopped by to return a pair of shoes that didn't fit. There was only one cashier. She had a…read morecustomer and she appeared to be waiting on a manager?? Not really sure. She did ask me if I wanted to make a purchase. Then she saw I had a return. Then she said she couldn't help me and asked me to please wait. Eventually another employee came and she processed my return. I wasn't in there very long. But my experience could have been better.

Went here on 4/5/24 to pick up an online order. I got there prematurely before the store got…read morenotified. Thank you Nicole for your help pulling my order and getting me out the store quick nonetheless.

Abundant location with a huge space at the Harbor Center in Parole. Lots of selections and the…read moremusic was rocking. My parents went here (87 years old) and they had a great experience because an associate approached them and asked if they needed help. They bought new shoes too. Thank you for taking cake for them.

A True Annapolis Gem -- Exceptional Service for Athletes & Active Adults…read more I'm new to Annapolis, and discovering local gems like this means so much to me. Marty, the owner of Fleet Fleet Annapolis, offered one of the best customer service experiences I've had anywhere. Her shop was full, yet she treated me like I was the most important client, taking the time to understand how I move and what my body truly needs. I observed her other staff being attentive to other customers as well. As a former marathon runner and as The Mind-Body Connector™, I support athletes and aging athletes in improving movement, alignment, and overall wellness. Marty's expertise in gait, body mechanics, and injury prevention genuinely impressed me. Her knowledge beautifully complements the mind-body and movement work I offer my clients. If you're in the Annapolis area and want personalized care, expertly curated shoes, and a community-focused owner, go see Marty. She's a true asset to Annapolis, and I'm grateful to have found her shop so early in my journey here. -- Linda Hobbs, LCSW-C, E-RYT The Mind-Body Connector™ Mind-body awareness * Movement * Wellness Contact: 410-710-0355 www.lindahobbslcsw.com

Randomly picked this spot out of convenience in between errands in Annapolis and it worked out…read morereally well. Got my feet and stride assessed, got shoe recommendations according to my requests, and all without being pushed into anything. Ty was very professional and even offered some training advice, which have found some running store employees to be really stingy with if you aren't paying for coaching. Prices competitive with the actual shoe brand's website and even Amazon.