Stellar closed up roof areas where critters were getting in. great job!............."…read more ......ll

We have had stellar coming to our home since October 2021 and we truly appreciate their quick…read moreresponse. We've only had to get them to come out again under the warranty to spray down an army of ants that showed up mid July! Appreciate their work.

Service was great-professional, courteous and unobtrusive, to all who were in the home. Saw very…read morefew bugs from first to second visit.

This is a family owned business and they are so kind!! They are quick to respond and it's so nice…read moreto have them in a 3 month rotation to help keep the bugs away. They have also helped with critters in our yard from construction nearby. I would highly recommend them.

What a great business. My husband found a scorpion in his clothing...called and they came out same…read moreday to get rid of all of our pests. Haven't seen a bug since. Wonderful, professional, trustworthy!!

I booked this company after received 10+ quotes on yelp. This company was quick to respond and…read moregave competitive rates for the services I was looking for (spiders.. ants.. basic pest.. etc). They came to spray and did the baseboards and the perimeter of the home. There was no need to evacuate the home as there was no odor. About a month later I started noticing a lot of spiders around the home and in the kitchen and garage. Its a brand new home and its pretty common that they come back sometimes so I gave Plano Pest Control a call again and asked about a respray. They agreed with no questions asked to do a respray and made an appointment for 4 days later. Great service and price - and easy to work with. Thanks!

This company is absolutely unprofessional. I received an unwanted visit from this company and was…read morewrongfully charged. I signed up with an outside sales rep who had my first service completed at no cost when he venomed me back the initial cost for the service. The original issue is I already have a pest control company until Q3 2026. He made sure that the initial visit wouldn't cost me which it didn't after sending me the Venmo amount. He told me to call Black Knight Pest Control to push back my 30 day follow up appt since that was not needed due to my current company still servicing me. I spoke to a representative on April 8 to push back my follow up until my Q3 service would start in September. They said would make the changes. The follow up appointment still happened, and it happened the same day as my current provider came to my house on 5/15. I was charged the full amount which is what I was trying to avoid along with being told by the sales rep and customer service rep this wouldn't happen. Why would I have 2 pest control companies I'm paying for at the same time? After explaining this to the customer service rep last week, I was told I would be reached out by another customer service rep to handle the issue which hasn't happened. This is extremely frustrating and was hoping they would make it right for the customer. I shouldn't be charged for a visit I already called to avoid and was confirmed wouldn't happen. I was told multiple times I have someone reach out to me but still haven't. This incident happened almost a month ago. I usually don't write reviews, but I have no other choice but to do this and hopefully get someone to reach back.

Manny with Black Knight Pest Control is fantastic! Dependable, very friendly, very knowledgeable…read moreand very reasonable pricing. Highly recommend!!!

Professional, friendly and thorough. They have a knowledgeable person answering the phone instead…read moreof some 16 year old that doesn't know anything. Josh was friendly, answered all my questions, not pushy and scheduled me as quickly as possible. The technician, Gabe, was on time, courteous and knowledgeable. Took his time and did a thorough job. I am so happy with the service and will continue to use this company for sure. Highly recommend

We signed a contract with Berrett to do our pest control at our business. Knowing full well we have…read moreto have service every month per city health inspectors as I stated to them at the time of setting up service, they agreed & supposedly set me up for every month service. Jan 2025 they showed up & did their job. I was billed towards the end of Jan for the following month (Feb). The next time they showed up was March only after I called & complained that it has now been 2 months since the last service, yet they billed me. Fast forward 2 more months with regular service, & here we are with the same issue again. Billing me & not showing up. They serviced May 7, billed me on May 28 & still to this day have yet to show up. After I called them a second time regarding their breach of contract, I decided to cancel do to their failure to hold up to their end of the agreement. Now they are billing me for the remainder of the contract for which they initially broke. I do not recommend this company at all & suggest you consider another company to do the job right & consistently

Thomas was very professional and made a thorough accessment of my pest issues…read more I will remain a future customer the next time I need pest control. Thanks Thomas!

Topper's did an amazing job helping us with a squirrel and mouse problem in our attic. Thomas came…read moreright out. His expertise allowed him to quickly see potential openings that the crittters could use to gain entry. He got those sealed up and traps set Thomas was very friendly and professional. He came over to check traps several times, and now we're pest free. Don't hesitate to give them a call, if you have a wildlife issue. You won't be disappointed!

Very friendly people. Great service from trash can cleaning to pest control…read more I highly recommend this company.

Amazing job, cans were clean and Christian was the coolest guy ever. Definitely gonna be a repeat…read morecustomer. Will absolutely recommend to my friends and neighbors.

These guys are fantastic. We had attic rats in our new house. We were infested...multiple colonies,…read moreI was told. I did my research and knew I didn't want lethal poison used--didn't want dead stuff decaying and smelling in my attic, and I wanted a permanent solution. These guys are honest, personable and trustworthy. And what counts most: they evicted our unwanted tenants 3 months ago, and we haven't had a single one since.

I called Brian because I heard noises in my attic he return my call quickly and Dwayne was out the…read morenext day to provide an estimate! I called several other rodent companies but their prices were flat out ridiculous!!!! I feel they gouge customers because of the nature of the situation. (Who wants to live with rats, right?) Rapid Rodent Removal provided me a customized solution for my needs at a fair and reasonable price! They are knowledgeable, professional, and get the job done! In addition, they are awesome to work with and just nice guys!!! I highly recommend this company.