I called Critter Control out to my house in Van, TX for a problem with gophers. Shawn came out and charged me $500+ for the initial treatment in Jan 2020. We entered into a contract whereupon he would return monthly to do maintenance visits. I never saw or heard from him again. I called and spoke with Shawn on 6/8/20 and was advised that Van was just too far outside the area he wished to Service and I was the only customer he had in Van so it was not cost effective for him. I never received a call at all from Critter Control. Now I'm having issues again and I will have to pay another initial treatment fee to another company to get service. Critter Control didn't offer to refund any of my money or even apologize.
I would not recommend them AT ALL! They took my money and ran. read more