Yes Stephen did an excellent repair job on our washing machine drain which had blockage in a…read morereverse installed trap. The cost was very reasonable for all the work and parts needed to correct the plumbing and clean the drain line.

We had Faithco give estimates on preparing a house to sell…read more There were some elements of their estimate that were reasonable here are the parts that were not. A toilet seat wobbled a small amount. The Faithco plumber said it would be $275-$1000 to fix it. I took a look at it and it took me 15 seconds to tighten the nuts at the base of the toilet. The drip tray of an air conditioner in the attic had been collecting water and draining through a pipe for years, which is not ideal! The drain took a path that zig-zagged up and down a bit. They proposed raising the unit to be suspended from the rafters and replacing the pan. I asked why not just replace the pipe, taking a straighter path and he said that the AC unit sitting on top of styrofoam supports was putting at risk of falling. His quote was $2800 to raise the unit. And he wouldn't offer other options even after I questioned each part. I asked another company and they suggested changing the pan for $1500 and fixing the drain for $500. We went with just fixing the drain for $500. We wanted a quote on replacing a 20+ year old AC system. Faithco couldn't find the model number of the unit on the equipment outside but found a 3 ton furnace in the attic so they quoted us (summer of 2025) $13,800 for a SEER 15.2 3 ton unit and $16,800 for a SEER 16.2 unit. Another contractor found the nameplate and showed it to me (a little hard to find but not really, right on the compressor) and saw it was a 2 ton unit (you can tell it's a 2 ton because the model number ends in "24"). The other contractor subsequently quoted us $10,500 for a 2 ton system and $12,800 for a 3 ton system. The other contractor also pointed out that since the house has a 2 ton unit for the bedrooms and a 4 ton unit for the main living space, high SEER is less important, the unit would mostly be used in the evenings, not all day. I had a follow-up conversation with the Faithco HVAC tech and he doubled-down on believing it was a 3 ton unit even though I told him I saw the model number ending in "24". He said, and I recall it exactly because it was so odd, "In this area, we make sure our our compressors match our furnaces." I bit my tongue but wanted to say, "I agree, but the nameplate I'm looking at still ends in "24"". Faithco recommended replacing 3 AC float switches for $225 apiece. Maybe it was me but I couldn't figure out why we needed them. I don't think they tested the existing units but I'm not sure. Soooo, we went with Evans Air instead.

Needed a replacement evaporator coil for an obsolete air handler made in the 70s. It would have…read morebeen quite a job to replace this handler because of where it was located in the home. Also the homeowner didn't have the cash to install new air handler and bring 220 volt power to it (old unit was 120 volt) none of my local suppliers had any coils that even came close to fitting. I did a search online and found Sustainable. Called them up and spoke to a warm and friendly lady who explained all the coils they stocked and could make. Engineer Steve was able to get me a slant type coil and metering device that worked great for the application. Part was shipped fast via Fedex, and needed minimal modding to install. Now I have a happy customer that can have their air conditioner back for a price they could live with. My thanks to Steve and the Sustainable team. Glad to know that someone makes parts for older HVAC equipment that still has life left in it.

From the owner: Sustainable Coils manufacturers replacement evaporator coils for residential and light commercial…read moreapplications. Our mission is to offer a quality replacement coil that will enhance and extend the useful life of an existing HVAC system. In an effort to simplify the replacement process, we have designed a line of low profile replacement coils with plastic drain pans in popular widths, and we keep them in inventory for expedited shipment. Our premium evaporator coils are made with UNIGUARD copper alloy tubing for guaranteed protection from Formicary Corrosion. A Sustainable Coil that is built to last! We also have Mobile Home coils, Horizontal Coils and Custom 3 and 4 row Replacement Coils. Plus we have adjustable R-22 and R410A expansion valves and can manufacture custom metal drain pans for oil applications.

Tech came out, on time, diagnosed the problem, was back after an hour or so and had it fixed…read morequickly. Would recommend to everyone.

Absolutely amazing team and service! I won't use anyone else!!!…read moreThey are always on time and do what needs to be done with recommendations of what else may be needed and never trying to oversell! Honest and trustworthy!!!

This company really is above and beyond other HVAC companies in and around Lindale…read more Family member had heart surgery and when came home ac quit on a 105 degree day. Drake and his team immediately came out and restored AC for us. Thank you so much !!

From the owner: You shouldn't have to suffer through a heat wave just because your AC won't cooperate. Double S AC…read more& Heating is here to help. We'll take care of any HVAC services you need, from minor repairs to full replacements. We'll take a look at your HVAC system, diagnose the problem and carry out all the repairs and maintenance you need.

Had a leaking water pipe in front yard. Technician showed up on time, confirmed the issue as…read moredescribed, and completed all work within 1.25 hours for $918.56. I had asked about a veteran discount to try and get the higher than expected price down a bit. He said he had already given me a discount, so he couldn't do that as well. Wasn't sure what the discount was, but if they do have a veterans discount it's probably better than the ~6% savings from the one he gave me. Work quality (as far as I can tell) was good, but price is extremely high considering the time and parts required. Won't be my first choice next time we have an issue.

Do not use! The guy they sent installed a gas water heater illegally (right next to dryer vent) The…read morepropane dealer informed us.. Would not call back after multiple calls. After the sixth phone call , he called my husband. back. The ladies in the office were always polite, however.The installer Chris then quits with our $10,000 check in his truck.. No hot water all this time. Then, after a week of calling , the manager begrudgingly sends two apprentices? who install a very precarious Dr.Suess apparatus to route gas line away from vent ..The apprentices /young men installed while mostly on the phone with Dr. Suess?..Meanwhile, stating "We are not sure if we will have to charge you" After we moved the dryer vent (we paid our contractor because we no longer had faith that this company would do it properly)it was reinstalled in an acceptable manner. I waited to review because this company gave the vibes that they would retaliate by some bogus charges . C. Woods technician also set out water heater on continuous VS demand which continually heats the water instead of when on demand-which depletes your gas much faster. There was no conversation about this. I found this company reckless and indifferent to this project , probaly because we are not in an affluent neighborhood and I believe they have some corporate accounts. Luckily, I was able to find the names and emails of the general managers of this company in case they try to send a delayed bill. Just like many established companies, poor attitude/work ethic will eventually run this company into the ground. I will try to post a picture of the original job.

They were very professional and effective. Mr. Hawkins and his crew showed in masks on time. The…read moreteam paid great attention to detail during the repair of my AC last month. They serviced my furnace this month when the temperature outside dropped. My house is so much more comfortable now as I work from home. Call AirPro Elite for all of your HVAC needs.

Great company with reliable people! If you're looking for reliable fast service, I suggest you give…read morethem a call for your heating and cooling needs!