Wow! Lore knows her dogs and her grooming. She goes above and beyond to make certain all dogs who…read morecome to see her are comfortable and well cared for in addition to making them look like a new dog! She loves them and works with each one to bring out the best. She will always call if she has a question or concern (has found lumps on my pet while grooming) and even goes the extra mile to call me back after to see what is going on. Her care and compassion for our furry friends makes it where she will be the only one who ever cares for my boys!

If you are looking to establish as a client with this groomer do not bother. I called to arrange…read morean appointment and her recording states she is not taking new clients at this time.

Took my rescue puppy here today. The lady did an awesome job with her nails, she is super nervous…read moreabout trimmings. I am never able to get them all, the groomer accomplished the task with much patience. I also did the "self-serve" bath and had a great experience. The groomer made sure I knew how to work the sprayers and was available to me for anything I needed. I love how all the pups are able to roam safely around without being kenneled! I will definitely be a return customer here. Price was good too. He owner didn't seem to be much of a "people person" but obviously loved animals. To me, I want my puppy's caregivers to be more of "animal person" than a "people person." There were several dogs in the room, the workers were interacting with them wonderfully and comforting the couple that seemed a little scared. Highly recommend them! UPDATE: I have been here several times since this review and have discovered, the older lady I encountered was the owner. Recently there have been new groomers hired and it is now hit or miss as to what experience you get. Examples: one time, I came for a nail trim, which they do walkins and it also says outside walk in nail trims. It was in the middle of the day and the door was locked and then I called the phone since I drive 20mins to get here and the lady said "no you have to come after 3pm" so the next day I go later in the day, around 4 and the owner was there and said there was no reason for the front door to ever be locked and that actually since my dog is over 40lbs she needs to be there BEFORE 3pm when the younger groomers are there and able to lift her on the table. She felt bad for me and did it anyway that day. But the whole thing frustrated me. They need to be more consistent.

My pup's first and last visit to this groomer…read more I asked for an inch off of my dogs coat... they took four inches off. Her coat is incredibly uneven - it looks like someone just went in with kitchen scissors. But that isn't the most disappointing part. When I went to pick up my lively, energetic puppy, she was cowering. I brought her home and she was limping with one leg. My pup is never going back here - vet's orders!

If I could give them higher than a five, I would…read more These people don't just take care of your dog while you're away, they treat them like their own. When we went to pick her up, our dog was torn between coming home with us and staying to keep on playing! They have a really nice facility, and live on site to maintain constant care over the animals AND the facility. They know what they're talking about, they remember each and every person/dog, and they're accomodating with changes/requests. They also charge reasonable prices. I definitely recommend this to ANYONE looking to board their pups.

Jax and Niko loved the attention! came home happy and wanted to go back. Excellent care! will use…read moremany more times! thank u for the great service! very affordable too!

We've been using Beacon Suites for over 2 years now. We drive 50 minutes because of how Toni and…read moreher staff take very good care of our fur babies. Suites available where they can access the outside freely and Disney Jr so our doggies feel at home. Highly recommended.

My dog got sick in their care and they called me to see if I wanted to pay for a bathing. Would…read morethey not clean him up, especially if he got diarrhea on their watch? We paid for the bathing and when we got him home his bottom was stained yellow. He was sick for several days after. He had stayed there before with no issues but I have heard from other people that the care is not the same now

Never had any problems in the 8 years my dog's been boarding there, until last week. I picked up my…read moredog like usual and they had nothing to report. When I got home I noticed his ear was injured and called immediately to ask about it. Was told at first they knew nothing about it but was put on hold to check with other staff. They came back on the line and told me that someone did notice the day before I picked him up but thought it was an ear infection. Failing to tell when it was noticed or when I collected him was concerning. Even more concerning is that ear infections are usually on the inside of the ear not the back side protruding inward. Looking further you could tell there were puncture wounds and what looked like bite wounds. I asked if he had been in a fight and they said they were unsure but would make a note to have the owner look at the camera footage and call me back. I have called back several times and every time the person acts surprised and "makes a note" for the owner to call me. It's now been a vet visit, 6 pills a day, several calls some with no answer (during normal business hours), and 6 days later with no response from the owner. I totally understand sometimes things can happen outside of your control, they're animals after all. I just wanted to know what happened and how. Some sort of dialog would have been nice. I have spoke this business up, my mother-in-law started boarding her dogs here cause of me. Needless to say, they lost my business which probably wouldn't have been the case if we had spoken when this happened. Which by the way I found out from another employee happened 4 days before I picked him up. They were aware of another dog having to be broken up and separated from mine for the rest their stay.

My dog seems to like this place. I love all the pictures they post of the dogs on Facebook and it's…read morea HUGE plus that they have early Sunday morning drop off. I was nervous because although my dog has been boarded before he's never been to a group play daycare so I appreciated they make you bring your dog in for an assessment to make sure it's the right place for him and know that they're not allowing dogs in who are not a good fit. Sunny came home and went straight to sleep in my lap I know he was given lots of attention and got to play all day!

I wish I could give them a 3.5, but I'll round up. This is…read morea small shop that works on one dog at a time. I think that approach is great, and was optimistic about taking my elderly dog there since I think the busier places must be overwhelming for him. They called me about 15 minutes after I dropped him off to say I needed to come get him because he was too stressed out to be groomed (he didn't bite or anything; they were concerned about his rapid breathing). I appreciated it, because I'd rather bring him come home without being cut than have them push through the full grooming if he wasn't up to it. They charged me just for the bath, which was kind of them. What I didn't appreciate as much was that they refused to work with me to find a solution, e.g., booking another appointment and having me stay to help keep him calm--and I explained I'd be happy to pay in full for both appts regardless of the outcome. They recommended that I take him to my vet and have him "shaved down"--which would almost certainly be much more stressful for him. We have chosen to groom him at home. Much less stress for him, but since we have no skills his new cut is a bit... avant garde. Such is life. If your dog tolerates grooming well, I expect they would be a very good shop.

From the owner: Pet grooming establishment with a difference. We stagger appointments so that we may acclimate your…read morepet to equipment and sounds. Our goal is to minimize stress while completing the desired cut. Your pet's welfare, during the process, is paramount.

This place amazed me. A while back, I dropped off 375lbs of dirty dogs. They went in pigs and…read moresomehow came out looking like they'd just won best in show at West Minster. I walked my Mastiff and Dane into the shop and expected a look of horror. Instead the staff ran out and actually hugged them! It was a first for sure... see you all again soon! And thanks

Hi everyone! Luca Paul here. As you can see, I am still having my spa days at Enchanted Tails…read more My mommy and daddy love bringing me here because everyone is so nice and Melissa always makes me look and feel special! After my haircut today, this picture of me was sent to mommy and she is so happy. What a great place.

Always a great experience for my pup - Zoe and her 6 or so week grooming routine! She's been going…read morehere for more than a year now and she's a 5.5 lb yorkie that's 12 years old but I always do a puppy cut on her to keep her hair clean and short due to various skin allergies/sensitivity. They continue to do an amazing job and are efficient. Decent/average pricing too at $45 for her full groom. I drop her off first thing in the mornings around 730 and she's usually ready by 930-11 depending on the # of grooming appts they have. They always are super friendly and helpful and extremely appreciative of gratuity for the groomer. However they book up fast!! So I highly recommend you book 2-3 appts out at a time. I would say that's the only downside if you forget - I've had to wait almost 3 months for Zoe to be seen and her hair grows fast so ideally she needs a cut every 4-6 weeks. Ideal location right on the outskirts of downtown going down smith/battleground split. I've never boarded my dog there but have heard good things and the pups running around seem to love it.

WOULD NOT RECOMMEND! The owners allow their main front desk manager nikki to allow how she fires…read moreand hires people based on favoritism alone which is why she allows her main afternoon manager Casey to talk inappropriately to her staff, post underage employees on her social media to and as well got five of her staff wrongly terminated just because they had enough of her two faced ways and how she carried herself.As well she will mistreat and ill handle the dogs she has a problem with or she just can't handle them and just puts them up all day. The rest of the staff there is wonderful but in my opinion the business needs new owners or needs to reevaluate how to properly run a business.

My dog does not liked to be groomed, but they are so patient and take their time to make him look…read morebeautiful and comfortable!

I appreciate Kiana at A Pretty Dog Clean! I've been using her grooming services for approximately…read more9 months, using both the mobile grooming and the stationary location for full grooms, as well as baths & brushes, for my senior-age Labradoodle. Kiana's calm, gentle approach is exceptional and is helpful for my dog. Lily looks and smells great without any unexpected/drastic changes or overpowering scents. The online scheduling system is user-friendly with helpful reminders, but mobile grooming is limited to Saturdays, which can make booking tricky. Kiana does her best to accommodate, including being willing to use another product when I had requested one time. Her communication about early arrivals or delays is better than most mobile groomers. Pricing is reasonable -- higher than what I paid in the Northeast but more affordable than another local option. However, the 5.75% credit card fee is frustrating, and I'd love modern payment options like Venmo or Apple Pay, as I prefer not to write checks and end up scrambling for the right amount of cash. Overall, Kiana is super sweet & gentle, the grooming quality is very good, and she is accommodating whenever she can be, but Kiana's availability and payment options keep this from being a 5-star experience.

The girls are great and they do a wonderful Job on my…read moreMaggie. So appreciate how kind they are to my dog.

I am sad to say I will not be returning to Paws on Cherry. I have been taking our Aussie here for…read moreseveral months since we moved to the area. They have always done a nice job. However , since I started here it seems they have a turnover in help and now seem to clearly be understaffed. I was told to drop him off at 8:00 am. He was there for over 6 hours before I was called to pick him up. I was very unhappy and told her this was unacceptable. I had told the owner from the beginning I did not want him kept crated more than needed. If they are taking so many dogs that it takes them this long to get them complete, they clearly should be timing the drop offs so they are not having to crate them over this long of a period. I have never had my dogs in groomers more than 3 1/2-4 hours tops! Her answer was that there were only 2 of them working that day. Clearly they had more than they could handle in a timely manner. I would have preferred to be called and told they were shorthanded and I would have gladly rescheduled. Also I tried numerous times to call when time was ticking by, and they had no one to answer the call. Sorry to say, I feel their business practices have much to be worked out. If time is not a problem for you or your pet, then maybe this is the place for you.