Excellent customer service! Literally had to ask the captioning why she was sooooo cheerful the…read morehygienist are kind and soft spoken. The staff remembers their last conversation with you from six months agoThe doctor is thorough and only recommends treatments that are absolutely necessary. The office decor is bright and neutral palette to help patients remain calm during procedures. We've done routine, Invisalign, whiting- oh my!; with all desired results achieved! We're been patients for four years since the office opened and highly recommend!

Esta clínica es la mejor a la que he podido ir en mis 15 años que llevo aquí en los estados,…read moreservicio al cliente, amabilidad, la paciencia del Doctor es increíble y trabaja excelente! Estoy feliz y los recomiendo al 100% y todos son bilingües

Came here for the second time. Customer service were really nice and attentive. Dr.Nguyn great job…read moreon the extraction once again. We will be back. Wait time wasn't bad at all. I believe this team is a winner. We have a ways to go with dental visits. Thanks Team Allheart Cynthia and Shanerika

They did it again! I had another crowd fallout, and they got me in for an appointment right away…read moreand glued it back in, and it took less than an hour. The cost was very reasonable and they might have even saved my crown!

I called for a cleaning appointment and the receptionist put me on a hold that seemed kind of long…read more Then surprise! There was a cancellation and she could get me in that day! The dental hygienist was friendly, professional, and proficient. She took great care to make sure I was comfortable and was very patient with my needing frequent breaks, so a special thank you to Amanda! Dr. Schooner performed my post-cleaning exam and was relaxed, quick, and friendly. I also didn't wait very long past my appointment time. The appointment lasted about 1hr 15min or so, which actually isn't bad at all, considering I hadn't had a cleaning in 4 years, and that it was my first time at his practice so X-rays also had to be done. Overall I appreciate how they made an unpleasantness that is a dental appointment as painless as possible. I will definitely be using them for my primary dental care moving forward.

I've been seeing Dr. Schoonover for about 5 years. Since day 1 to present Dr. Schoonover and his…read moreteam, Melissa and Amber at the front desk, Amanda the hygienist and Elena his dental assistant have all had wonderful attitudes and the experience and service have been amazing. They try to work with you to get you scheduled in a timely manner. They are on time for scheduled appointments. No unnecessary waiting or delays. They've even worked outside their schedule at times to be accommodating. Thank you to the entire staff.

I'm really picky about dentists due to some filling in cavities that didn't need to be filled but…read moreDr. Pearson was really through and even helped my tooth adjustment. She explained to me what was going on and even her tech was super informative and nice! By far the best dentist office I've been too.

Love the staff and doctor at Pearson Family Dental. They are all very friendly and compassionate…read moreand do amazing work!

I have heard some nightmare dentist stories from people over the years. Seems like everyone has…read moreone. Lucky for me, I don't. Why, you may ask? Well, because my dentist doesn't believe in pain. Woohoo!! Dr. Wald is Awesome (that's right, with a capital A). She's funny as hell, genuinely caring, and very, very good at her job. I am in pretty great shape since she put sealants on my molars several years ago, but I constantly recommend her to people who have had bad experiences or anxiety about needing dental work because she is really good about that sort of thing. One of my more nervous friends went for a crown replacement recently, and doesn't remember a thing after being told to "count to ten." Enough said. Great office, great staff. Everyone is really nice. They're about a half hour south of Dallas, and well worth the drive down if you ask me. I love her!!

I went here for the first time last year to get a routine cleaning, they did x-rays where I was…read moretold that I had several cavities 9 to be exact and that I needed a deep cleaning because I have gingivitis. Right after that she tells me how I have great insurance and that they cover a lot of my work that I need to have done. So right then and there I knew what type of dental office this was. I never mentioned to her that I was a former dental assistant, and that as I'm looking at my x-rays I don't see all these cavities that she's telling me I have. They didn't even clean my teeth because she wanted me to come back for the "deep cleaning". I was so disappointed that this type of clinic is even open in my town. I was able to finally get into another dental office where I was told I have no cavities, no gingivitis just a little inflammation around my gums. And they actually did the routine cleaning that I went in there for. Be careful if you go here and get a second opinion if they start saying you need a lot of work done. Especially if you have "great" insurance..

You would think they are there to help, but that definitely wasn't my experience. I went to this…read moreclinic because it was recommended by my insurance. Unfortunately, I left without getting anything done and felt like having dental insurance didn't make a difference. The prices were extremely high, especially for a first-time patient. Even though I arrived early for my appointment, I ended up sitting in the waiting room for what felt like forever. The dentist did explain everything that needs to be fixed, but I walked out feeling very disappointed and discouraged. It honestly made me feel like I'll never be able to get my teeth fixed anytime soon.

We have been coming to Monarch Red Oak for orthodontic services for about 2 years. Staff have been…read morefriendly and the process has been smooth. Kia at the front desk made each visit a pleasure.

I am so impressed with the staff at Ovilla Family Dentistry. I had a few crowns that took multiple…read morevisits. I appreciated that I always had the same dental hygienist in addition to the same doctor during the process. The level of professionalism is exceptional. The facility is very clean, the staff is friendly and the equipment is state of the art. I appreciate that they participate in volunteering their time providing dental services in countries that do not have the level of care we have in the United States.

I am extremely upset with my experience at Ovilla Family Dentistry…read more On August 14th, I called Ovilla Family Dentistry to make an initial appointment for a cleaning and possible cavity to be filled. I spoke to Candace and asked if they accepted Cigna and she responded saying they do accept Cigna if it's a PPO plan (Which mine is. Also, I would like to add this is my first time using my dental insurance this year and my first year having Cigna for my dental insurance). Everything was great I scheduled the appointment for the following Friday at 10am. I arrived to my appointment 12 minutes late and the staff was understanding of my situation (my daughter woke up sick). Amanda asked for my ID and insurance card and then I waited a few minutes and was sent back to get my cleaning. The cleaning was awesome- probably the best cleaning I've had in awhile. The doctor informed me I had a significantly large cavity on my 2nd to last molar on the top left side, which she recommended I took care of immediately to avoid a root canal, cause it was that bad. I went to the front to check out and Candace printed off a sheet explaining how much my two cavities would be to fill. She said I had to pay a $100 insurance deductible and when I asked why it was so high she said that's just insurance... so with this being a new plan that I haven't used and being told they accepted my insurance, I just thought my insurance was crappy... fast forward to this past Tuesday, August 27th, after getting a very large cavity filled I went to the front to pay and was told my total was $301 (an extra $100 went toward some kinda lining they put around my root to avoid a root canal-- *$301 for 1 cavity*). I paid and scheduled my next appointment for the other cavity to be filled. Later on that night I looked at my Cigna app and said the EOB said they were indeed out of network. SO SO SO MISLEADING and wrong! When I called today, August 28th, to talk to Candace about the situation she said they record all their phone calls and she went back to listen to the 7 minute initial conversation and said you didn't ask if we were in network, you asked it we accepted Cigna (what is the difference?!) and I replied with yes we accept Cigna PPO plans. At that point I was so highly upset because she confirmed with me that she did in fact say they accepted Cigna PPO plans and had me under the impression I was being charge the in network percentage. If they were out of network her correct response should have been we accept Cigna but are not in network. From the time I scheduled, to arriving at my appointment and handing over my insurance card, to checking out, not once was I told they were out of network! That should have been explained. Insurance deductibles are confusing and insurance verification being one of her jobs should have been conveyed better. I would have gone elsewhere had I known on the initial conversation that Cigna wasn't in network, it would have been absurd for me to go somewhere not in network when A TON of dentistry's near me accept my PPO plan. I feel she didn't relay that I wasn't in network because I would have never gone or had any work done in the first place and that would have been business lost. With all this being said beware and know your deductibles before you go anywhere! I have reached out to our local news station to see what can be done about this situation as well. This is wrong.

I wish MINT had been around years ago because now I don't dread going to the dentist. From the…read moreprofessionals at the reception desk to the hygienist, X-Ray techs, dentists, and support staff who take care of you, the treatment you'll receive is always friendly and efficient. At the beginning of COVID, I developed an excruciating tooth pain. MINT was closed so I had to seek other options. I went to 3 different professionals who all said my tooth was cracked and had to be pulled. Not willing to accept that, I tried MINT again. Hallelujah! They were open again. AND- I only needed a root canal. I cannot praise Dr. Reid (who gave me hope) and Dr. Sonia Smith (who performed my root canal) enough for saving my tooth and restoring my trust in dentists. Other professionals who have provided exceptional services include Julia, Dawn, Dez, and Dr. Chen. I recommend MINT to everyone I can. Making teeth sexy and free sunglasses are just some of the major perks here.

Mint Dentistry appears to be taking advantage of the elderly/senior citizens on a fixed income. She…read moregoes in for her regular cleaning appt a week ago, yet leaves with a treatment plan for 20K, and no, it wasn't for veneers. There haven't been any drastic changes in her health from her last regular visit to Mint and six months later, she requires an extensive amount of dental work. It doesn't make any sense. She had a deep cleaning maybe 12-18 months ago from another shady dentist, Mint did another one, although there hadn't been a diagnosis of any gum disease. Dr. Harrison, this unacceptable from a proclaimed Christian based dentistry. Find a dentist with morals and desires to help, not take advantage of senior citizens.

Nice office. It's clean, which is important to me. Staff is very friendly, Dr. Hayer is friendly…read moreand knowledgeable, which is also important to me. I feel comfortable when I'm there. I highly recommend.

5 stars The office is incredibly welcoming and always…read morespotless. Dr. Hayer is friendly, informative, and provides top-notch care. I truly feel well taken care of and actually look forward to each visit! Thank you for a great visit