I wish MINT had been around years ago because now I don't dread going to the dentist. From the professionals at the reception desk to the hygienist, X-Ray techs, dentists, and support staff who take care of you, the treatment you'll receive is always friendly and efficient. At the beginning of COVID, I developed an excruciating tooth pain. MINT was closed so I had to seek other options. I went to 3 different professionals who all said my tooth was cracked and had to be pulled. Not willing to accept that, I tried MINT again. Hallelujah! They were open again. AND- I only needed a root canal. I cannot praise Dr. Reid (who gave me hope) and Dr. Sonia Smith (who performed my root canal) enough for saving my tooth and restoring my trust in dentists. Other professionals who have provided exceptional services include Julia, Dawn, Dez, and Dr. Chen. I recommend MINT to everyone I can. Making teeth sexy and free sunglasses are just some of the major perks here. read more

MINT dentistry | Cedar Hill - Beautifully decorated waiting area - General Dentistry Near Me - Cedar Hill, Texas

Mint Dentistry appears to be taking advantage of the elderly/senior citizens on a fixed income. She goes in for her regular cleaning appt a week ago, yet leaves with a treatment plan for 20K, and no, it wasn't for veneers. There haven't been any drastic changes in her health from her last regular visit to Mint and six months later, she requires an extensive amount of dental work. It doesn't make any sense. She had a deep cleaning maybe 12-18 months ago from another shady dentist, Mint did another one, although there hadn't been a diagnosis of any gum disease. Dr. Harrison, this unacceptable from a proclaimed Christian based dentistry. Find a dentist with morals and desires to help, not take advantage of senior citizens. read more

MINT dentistry | Cedar Hill - Treatment Plan Total - General Dentistry Near Me - Cedar Hill, Texas

I don't feel people care here from front office to back. I have been dealing with two years of nonsense and my fillings falling out to them shaving my teeth down to the temporary's falling out and nothing but pain in my mouth. I regret ever coming here and wish I still had my regular teeth. The bad thing is I was sent by my insurance meaning covered by the insurance and come to find out they had been filing as out of network trying to charge me over $10000.00 dollars of work. The anxiety I have developed with them is so outrages and when I am there I am always afraid and my blood pressure does up but I refuse to have to pay another dentist for more work when I am half way done. Lord please help me surpass this and I DO NOT RECOMMEND AT ALL!!! read more

Mint Dentistry-Cedar Hill.....They used my family's entire annual insurance allowance and still wanted $1,300 out of pocket for a crown, after already billing my insurance $1,173. Solar Dental quoted me only $250 for the same procedure with the same insurance. I requested to speak with a supervisor about a billing issue over a month ago and never received a call back not the billing documents I requested. I decided to try again today and I spoke with the office manager, Daisy R., but the tone of the conversation was transactional at best and lacked any concern for my concerns as a customer. Keep in mind that my insurance has already been billed for a servicethat has not yet been completed. This will prevent me from using another provider for the service they have already booked for. Apparently, this is a standard practice. I've since requested to have the charge reversed so that I can go somewhere else to replace the temporary crown to a permanent one. I will say that some of the staff is great, but management could care less about your issues. They pretend to give you a discount on a service that is already marked up as if they have helped you. Managers seem to care only about making numbers rather than truly helping patients with economically smart choices based on their billing practices. Once I finish my ortho treatment, I won't be using their services anymore. Do your research, this place is a rip-off!! read more

I was very disappointed with the service I received from the dentist at the Cedar Hill,TX location. While the hygienist was very professional and informative about what she was doing while the doctor on duty was not. She talked behind my back with the hygienist but never fully explained what she was recommending for my teeth health to me or if there were options to the recommendation. Now I have to go and get a second opinion because I don't agree with her on paper recommendations. Perhaps if a more concise explanation of what needed to be done and why, a second opinion would not be necessary. I was referred to this location but don't believe I will be back to this location. read more

Good office personnel, always nice as soon as you come in they do a good job. Taylor did my deep cleaning and was awesome! He made sure I was good throughout the whole process and explained everything that was going on. read more

I have been to Mint Dentistry about 4 times in the last 2 years. My 1st visit was wonderful however my last visit was the absolute worst! My appointment was on a Friday afternoon an after a long wait in the lobby I decided to reschedule for later in the week in the a.m. I was told by the office assistant, that was a much better time. NOPE, even worse! My appointment was at 11am. I sat in the lobby about 8 minutes or so an was called back. X-rays were taken an the dentist came an reviews that they were good. Then, the hygienist was MIA for the LONGEST! After waiting in the chair for 30 minutes or so, I finally went to the front to see when I would get my teeth cleaned!? She said all the hygienist were busy. I told her I would wait 10 more minutes. My appointment was at 11am an at 12:10pm my teeth were still not cleaned! I stormed out letting the staff know this was ridiculous!! The 2 point massage chair, sexy chic lobby decor, Netflix/Pandora selections, an free minty lipchap are the only thing getting ANY stars here! I made an appointment at Spring Crest Dental (which has a 5 star google review, I might add)! Mint Dentistry no longer has my business! read more

Staff at front desk unknowledgeable and unprofessional as well as unhelpful and uncaring. Worst dental experience of my 70 years. Was there 2 1/2 hours and the only thing they got done was e Rays and I finally left as they left me in a corner and went to lunch. If this is our future in Dental care we are totally screwed , read more

my pregnant wife recently visited here they don't know what they are doing. at all! my wife filled out everything before coming up to the office they still made her sign again for what reason she never got an answer? do not come to this place it's a joke they promised a free teeth cleaning only did X-rays which the X-ray technician doesn't seem to know what's up or down or even how to do there job because my wife had to get approval from another doctor to be able to receive X-rays because the X-ray technician couldn't figure it out save y'all's money it's like clowns at a doctors office disrespectful disgusting and down right dumb on everything i hope you read this because that's criminal offering a free service to bully my wife into giving them 100$ for the service that's supposed to be free! read more

Rude, unprofessional, and a rip off. Had a dentist leave that was professional and my reason for planning to return. They harassed me to make and keep an appointment while going through a medical issue and tried to charge me a non-refundable $200 to be able to make another appointment although i canceled based on their cancellation policy read more

Awesome staff and very knowledgeable. I had the best experience and will continue referring my friends and family.

They printed out my dental form 2813 and let me charge my phone in order to email it to them; it was above and beyond what's expected, extreme courtesy dare I say. Thank you. Staff is welcoming and friendly, and they did their dental job as expected. I have been a dental customer for 2 years (4 visits, 4x cleaning). No complaints yet. My appt was at 9:30. I arrived at 9:40. I departed with my cleaning complete at 10:50. read more

These people are a RACKET‼ They're OVERPRICED & UNATTENTIVE.... did a 2k root canal that they messed up & I STILL have pain & they just said they can't do anything about it BUT I still owe the 2k I'M BROKE... these people are soulless. These VULTURES ONLY CARE ABOUT MONEY. Awful dentists. read more

I stopped coming here because a few years ago I was disappointed on how my situation was handled. I was so disappointed that when I would hear the commercial for Mint in K104 it made me Cringe and feel like it was all lies, however after all this time I decided to give them a 2nd chance. I'm a person who believes people change, so why not businesses they are ran by people right. I'm glad I gave them a 2nd chance, the ladies were still super nice and provide great customer service as they did the last time I came but what really made the difference is the dentist that worked on me truly listened and explained everything. She took the time to really understand what pain I felt in my teeth and other issues I was experiencing and instead of giving me a generic answer she came up with solutions to assist as well as options and other choices I have that we can do to fix everything. read more

I visited the Cedar Hill location today and was very displeased. I had previously visited the Carrollton location and everything was a breeze. This process started out simple enough but I ended up waiting for over an hour. While I do understand that it is a back to school rush and was prepared to wait a bit longer, I was not prepared to be there for over an hour without even being seen. Nor was I prepared for people who came in 30 minutes to an hour after me, to be taken back before I did. I ended up leaving and rescheduling for an early morning appointment next week. Let's hope it goes better than this one. read more

I was excited about my appointment at Mint. I unfortunately had to leave because I waited for so long in the lobby :( my business deals with scheduling as well, my advice is to keep people updated who are waiting on how long they will continue to wait? read more

Terrible service. I had to leave after waiting an hour FOR A SCHEDULED APPOINTMENT! Decided that they were just booking people to book and just moved on. read more

I have been a going to this dentist for over 6yrs now, and I must say their level of customer service has declined tremendously. They do not have the same level of customer care as they did when my family and started going and entrusting our oral care with them. They are deceitful and tell you one thing verbally about your oral health and then turn around and write something different on your treatment plan, to keep you going back for more money. They are money gougers, and I came to understand today, that I can no longer trust them and will not ever be going back. Me, my husband nor my son will be returning to any of the MINT dentistry locations. I am highly disappointed. Will not ever return. read more

I have been a Mint patient for years, I've been to the Fort Worth, Grapvine, Arlington and Cedar Hill location. Dr.Smith is great she's patient, knowledgably, respectful, informative, and caring. That's what brought me to the Cedar Hill location following Dr. Smith. Let's begin with my visit on 1/29/2021 at approximately 2:30 pm. My husband and I was greeted by the front office staff they was very professional (Cedar Hill location) My husband had a appointment at 11:00am with Dr.Smith and then I was seen at 2:30pm. Continuing everything was good until the exam was conducted and assistant Delores got involved she was very rude, pointing her fingers towards my face, talking very loudly and aggressive. First she told us my husband had to get one side of his mouth done(cleaning) because it was a week waiting period due to the insurance, well that was wrong and Doctor Smith and I caught that. Then she told me in order to get my extraction I had to pay the entire amount out of pocket because my insurance didn't cover it.(Which i did pay) until further notice. So I called my insurance which is High in Federal insurance Geha the rep stated that they did cover it etc. Any who I asked to speak to the manager which was Annabelle. However I explained the situation to her and how I was treated. OH!!! not to mention Delores was so rude to me Dr.Smith had to leave my husband room, which was right next to mines to see what was going on. She stated Whoa" what is going on here? Moving forward Annabelle(spell check)who is the office manager did apologize for Delores behavior and inaccurate information. But did not seem concerned and when it was time to pay she told me she would bring me paper work to sign and pay. However at the end of the visit I requested to see Annabelle for payment she basically refused and let the front desk clerk assist me! Annabelle and Delores please be mindful you are the face of Mint please do better! This will be going to the higher ups! Christen (dental hygienist) you did a great job and very professional. Dr.Chin (Spell check) You will make a great surgeon and your sense of humor is hilarious way to go. Dr. Smith I will be back keep the great work up. I didn't get the dental assistant name but young lady you rocked also!!!! Cheers to Mint!! Word of advice we hold Mint to a high standard get the negative people out if you don't like your job get a new one. I forgot one more thing . Delores also told Dr.Smith I haven't been to the dentist since 2019. I had to correct her again. I was just there 7/28/2020 then Delores seen it and stated I didn't see it at first. Just very unknowledgeable , and unprofessional. Delores didn't apologize for her behavior or mistakes at all. Sincerely Mrs.Smittick/Hobbs I was at the Cedar Hill location on 1/29/21 from 11:00AM TO 5:00pm honest review Out of all the years I have been coming to Mint this is the first time I have had this type of treatment 1 bad seed want stop the show. GO DR.SMITH read more

Was sent to the Cedar Hill location from the Waxahachie office because my daughter needed the nitrous oxide and they can't use it at the Waxahachie office. We were scheduled for a 8:30 appointment and at 9:30 they come and tell us that we are gonna have to wait longer because someone is currently using the gas. The office lady states we can continue to wait or come back later. I explained that we had both already taken off work for the allotted time and couldn't come back later. Now at an hour and a half later we still haven't been seen. This place provides no where near the customer service that the other locations do. I would have already walked out and cancelled our service if she hadn't already takin my payment. Please go somewhere else, this place is a joke. read more

A family of 6 will no longer be clients because of this Cedar Hill location. It's not the first time they have made me uncomfortable with a passive aggressive approach to get me to do services I either didn't want or couldn't afford. Missed the first part of my work day for a quick procedure to fix a chip tooth. Told them I couldn't afford the crown and came back offering a veneer for double the price of the crown. I simply needed a quick filling to temporary fix while I figured out how to afford the more expensive option. read more

The first time I went there, it was great. After that, it went down hill. Waiting more than an hour after my scheduled appointment time happened more than once. No one said anything. This is bad business. There was no respect for my time. I'll never go to this location again. read more

If you do not have at least 3 hours do not go here. The wait ridiculous... appt time 615pm left dentist at 848pm. No apology for wait time, I was supposed to have triple whiting, not done, dentist didn't even check my teeth after hygienist finished, gave me a goodie bag and walked me to front desk. Worse experience ever.. read more

You would think I would have learned my lesson about coming here the last time. But here I am...STILL sitting in the lobby way past my appointment time. Mint Dentistry is SO quick to charge you $50 if you don't cancel or reschedule within 24 hours but they have no respect for their customers time. This will be my last time visiting the cedar hill location read more

I referred a friend to MINT dentistry in Cedar Hill thinking that they would be able to help with a major procedure and it was HORRIBLE!! They told him that he would need to pay $4000 cash if the insurance didn't cover the procedure BUT then if the insurance covered,he would need to pay $4900!!! That makes no sense...how it is that you can bill my insurance and then request MORE money from me when what I would have to pay with NO insurance... this place has turned into a scam office---DON'T GO!! read more

This is my second time coming to MINT Dentistry in Cedar Hill, TX and I've had nothing but AMAZING service. They really are personable and they keep it professional! I would recommend to try it MINT to anyone and everyone. It's not your ordinary dentist office. The entire staff is awesome and they make you feel so comfortable and they have so many plans and options to keep you and your smile popping. Please believe! read more

MINT dentistry | Cedar Hill - General Dentistry Near Me - Cedar Hill, Texas

Just left Mint Dentistry... I am so happy with their service. Dr. Reed and Kimberly help me today. I got a chipped tooth fixed from 10 years ago. My self-esteem has shot through the roof. Thank you for being so nice and attentive. I will continue to use them in the future. read more

A honest review. I will never go to this location ever they have tricked me into getting a care credit to only be so rude and show no empathy during a very hard time I experience even with me still spending money with them. But all together I have stop going to mint. Long story short they removed my comment before saying I have relationship with someone at that office. "And I do not" but please don't be fooled by the 5 stars they have them complete a 5 star review for services. I have many friends who have experience bad work n customer service, just as I have. read more

The concept is great, the people are nice, the location is nice but they're wait times are stupid. I had injured my tooth at work the day before and was terrified it was going to fall out they had a spot open next day 11AM. I was there waiting for an hour and a half with out seeing anyone! I have a life to get back to, a job to take care of. I respect their time so I show up 10-15 mins early I expect to be treated the same. I don't expect them to see me early so a 10-15 minute wait is average but an 1.5 hour is unacceptable. There was another lady waiting there for about 2 hours before me. This place didn't live up to the hype. Luckily I found another place in Cedarhill that had an opening at 2:00 and I did NOT have the same experience. read more

Jasmine was a great Assistant. Very informative and so sweet. I am happy to come back to Mint to have her clean me and my family's teeth.

I didn't even get to my appointment because the girl at the front desk refused to do her job. First off, they called me to reschedule three times. I guess they can't read a calendar? Second, the front desk girl didn't know how to read my insurance card. I had to tell her what was what. She also refused to call a number to verify that my insurance is active. Her job is to talk to my provider and sort that stuff out. I'm just a patient. She told me she wouldn't allow me to start my appointment until I called. So I called anyway, but couldn't get anywhere became I'm not the office with all the numbers and forms! I told the front desk girl, and she shrugged. She looked really confused when I said 'forget it' and left. Edit: After leaving and calling my dental insurance, they said my coverage was already confirmed a week before when I set my appointment and gave my insurance info. read more

1st AMD last time here. Arrived before my appointment but after waiting 35 minutes after my scheduled appointment time I left. I won't be back. They have a $50 no show charge but they don't keep to their own schedule, they should have paid me $50 for wasting my time. read more

FRONT DESK STAFF IS RUDE!!!! Apparently when you schedule an appointment online it only schedules a 15minute slot....they know this is an issue but have not fixed it! When I asked what my options were her tone was annoyed and didn't give me any help to resolve how I can keep my appointment...I just said let's cancel and called another dentist. Not dealing with Mint again. read more

Amazing experience!! From the moment I walked in I felt like a true KING! The staff make sure that you have a high-class, luxurious experience. Everyone should go to MINT, it is the new dentistry service standard! read more

I absolutely had a great experience at Mint Dentistry. It was my first appointment since moving to Texas. The office is clean and efficient. I was pleasantly surprised I received free custom teeth molds and a syringe of teeth whitener. I certainly recommend this office. read more

I love the team and staff here. I didn't realize how much I enjoy the teeth therapy. I kinda feel like the doctor on lil shop of horrors

This office is really nice. The receptionist were all nice and helpful. Today I had a cleaning, teeth whitening trays made, and 2 cavities filled. The process was immediate right after the cleaning. Dr. Kim was professional and nice. She constantly let me know what was happening. The office has a diverse staff with good people skills. The office was clean! I have scheduled my next appt here. read more

MINT dentistry | Cedar Hill - General Dentistry Near Me - Cedar Hill, Texas

Rosy was great! Very thorough! That's the only thing that made my experience better, everything else wasn't so good. I wish I could rate them separately. read more

Just had the best experience at Mint in Cedar Hill. Dr. Smith is my favorite! She's an amazing dentist. I highly recommend this location. Was in and out within an hour. 10/10 recommend. Also, the decor is everything. Loved my experience. read more

The young lady who answers the phone for new patients is rude. I called to give insurance info and she wasn't pleasant at all. We will definitely find another office to go too. read more