So, this was one of the weirdest experiences we've had in a long time. We arrived right before…read moreopening and joined a queue, waiting to enter. We were sat at a lovely table by a staff member and given menus. We looked it over and waited and waited.... No one came to the table. We learned 30 minutes later that we had to go order at a bar, and that no one actually takes your order. It wasn't clear, because there were no signs, instructions, and waiters were bringing food to the tables.
We then hungrily joined a standing line to order. A waitress told us to move forward to an open spot to order, only to find that the spot was not in fact ready for a new order. We waited in that spot for so long that 4 parties ordered before us, that were behind us in line. They ordered at the register that we originally were in line for. No one acknowledged us, no clear order was advertised. It was SO weird!
So we finally order, and after a very expensive bill for the food that we ordered, we were told to wait standing until the drinks were made. We needed to walk the drinks back to our table. We waited and waited, while they took other people's orders. After while, a staff member showed us that the drinks were waiting for us, ice melted, and no one told us. Ugh.
We go back to the table. Many tables around us ate and are leaving, as they seem to rush people in and out. We wait for 40 minutes and our food isntvthere. We ask about it, and right away, someone else's order shows up. It's not our food. We bring it to attention of the server, and they take it away. After a while our food arrives.
The dishes were good, drinks ok. The service seemed like they tried to be friendly but it was such a disorganized crap show that they might not have realized how bad it really was.
My family wanted to shop after but we were so ready to leave the area, we just took off. Bad experience, wish we tried another recommendation. We spent a lot of time, a lot of money, and really felt taken advantage of.