Thin crust pizza isn't a rarity anymore on Cape cod. There are wood-fired pizza places in the gas stations now. I've been a patron of Crisp since they opened their doors across from my office. I see a lot of people are complaining about the wait time, which is surprising for an oven at 600+ Degrees which should cook a pizza or "flatbread" in a few minutes. MY issue is the quality and for that reason this will be my last visit. The garlic knots were raw last time we ordered and today they were dried out and old like barely cooked garlic croutons. The pizza ingredients were delicious, however, I am cringing at the under-cooked crust its not even golden underneath, floppy, and thick. Ya i said thick. I actually saw someone using a rolling pin to stretch dough ...as opposed to the Neapolitan thin crust stretched dough we have enjoyed in years past. Consistency is key to customer retention, as a small business owner I hate leaving a bad review. I know there are dozens of hard working employees that are doing their personal best. I hope that someone reads this and retrains or reevaluates their methods to improve their product. If people are waiting over an hour for a pizza that cooks in 5 minutes than maybe its time for another oven and more pizza staff? This secondary express location is not serving its function if customers are waiting so long they complain or getting under cooked food. read more