Stay the hell away from them they destroyed a $ 2000 custom made suit of mines with 7 non repairable long rips and a 3.500 custom coat my father warned me about them but I did not listen so I had to swallow that loss BEWARE BEWARE and stay away if you refuse this warning than you are on your own but I did my civic duty by this warning and by the way check out YELP iam not the only one of whom this cleaning crime has been committed against STAY AWAY FROM THESES MONSTERS! I hope and pray that my lord will revenge me and they will go out of business for now they love to destroy your good things they get a bang out of it they lie and laugh at you under cover and sometimes to your face stay away you have been warned! read more

I am using this location to clean many of my garments and also have things stitched and repaired it may cost a little bit but it's worth it and they do an excellent job read more

Crisp N Clean - Temporary store hours - Laundry Services Near Me - Chicago, Illinois

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I brought a custom tailored suit to them. My suit was completely ruined!!! My tailor told me that they probably threw my suit in with the regular clothes instead of dry cleaning my suit. My suit can't be worn anymore. I'm going to ask Crisp and Clean to reimburse me the value of my suit. As of now, I wouldn't recommend them to clean a garbage man's uniform. I'll return with a follow up review after I see if they're are going to remedy their mistake. read more

Horrible experience. Dropped coat off to be stitcheds and repaired , because I love this coat & there was a hole in it. I also needed the zipper replaced. This was my first time going to them. They charged me $50. This did not include cleaning. They stitched the hole in my coat leaving a z like stitching in the coat, that is unappealing to look at. My coat was also missing a button - which it had before. The zipper they replaced it with was also cheap & flimsy & difficult to zip. I shared these concerns. The white woman as well as the older black woman were disagreeable,and difficult to talk to. They finally agreed to take it back & have it repaired. No communication and a week later, I went back up to the cleaners to check on my coat. My button was still missing & the white lady started to argue saying it had been missing the whole time. I told her I had no reason to lie& never mind & walked out while she was still arguing with herself. My coat was in better condition when it went in, than when it came out. Horrible customer service. Would not recommend. read more

Thee WORST!!!!!!! My first time going to this cleaners and it was an unforgettable experience. I took in my cream colored coat w/faux leather details and a faux fur trimmed hood. The lady said they had to send my coat out because of the leather detail. I explained to her that it wasn't real leather. She said she understood but they would still need to send it out so it would be properly cleaned. Now this was on Nov. 14th 2018 and my pick up date was Dec. 13th. Needless to say was extremely upset w/the outcome. The faux leather detail was peeling off and some parts, it was completely gone! I told them that it was unacceptable and they told me to call on that following Tuesday and speak with the manager; the manager wasn't there. A week and a half later, she called me back just to tell me her boss will be calling me back. So here we are, over a month late from pick up date and I've heard from no one. I would never give them any of my money and I will be demanding my money back. read more

I've gone to this cleaners several times without incident. Well I noticed one of my shirts (recently cleaned) was burned and had a whole. I've only worn the shirt once, had it cleaned and now it's burned with a hole. I immediately took the shirt back (Thursday 4/21/16) and left my cell number. As of today (Tuesday 4/26/16) I've not received a return call. So this morning I tried to call but the number is disconnected, how do you have a business without a working number? Needless to say I'm very disappointed with this cleaners. I'm learning convenience is not my best option. Perhaps I need to go back to CD One cleaners! read more