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    S&A Quality Pro Services - Complete Remodeling A Full bathroom, and walk in Shower in west village Manhattan

    S&A Quality Pro Services

    (37 reviews)

    Bath Beach

    I cannot say enough wonderful things about Samir! He is incredibly professional. Someone on…read moreFacebook recommended him to me when my kitchen cabinets had become worn and damaged in the corners. They either needed to be refinished or painted, and we decided to paint them. From the moment I reached out, Samir responded right away. He is an unbelievably good communicator. Because of scheduling and logistics, we did a lot of texting, and he promptly provided me with a detailed written estimate. Once I chose my color, he handled everything -- purchasing all the paint and supplies, and arriving with his assistant fully prepared. They carefully protected and taped off everything before starting. They were highly efficient, clearly experienced, and paid close attention to every detail. On the first day, they meticulously removed all the cabinet doors, drawers, and hardware, organizing everything carefully in containers. Then they sanded everything thoroughly. They took the doors with them, and just two days later returned to reinstall everything. The finished result is absolutely beautiful. My kitchen looks amazing, and I could not be happier. I highly recommend Samir!

    One note- I am copy/pasting this review from what I wrote on their Google review as well…read more Samir and team were incredible. I would like to separate out the work product from the service aspect. The work product you can seen from the pictures - our bathrooms are transformed. It's one thing to select nice finishes and materials and another thing to install them with care and quality. They delivered on both. Then, there is the service aspect. My wife was late into her pregnancy when we started the work and then we had a newborn and a young child too while the work was being finalized. Samir and team were so conscientious - there were times when we weren't even sure they were there because the were working so quietly. I recommend them without reservation and will turn to them for any future work we do.

    EasyClosets

    EasyClosets

    (181 reviews)

    We've used EasyClosets to customize 4 closets and in every case we have been happy with the end…read moreresults. Being able to visually design and tailor your closet is invaluable. And while it's not as easy as building IKEA furniture, the system goes quickly once you get the rails installed. We recently worked with Saray Ortiz to retrofit one of our closets. We explained the modifications we wanted, they provided some feedback on what would work, we provided the measurements, and they crafted an order with every part needed to complete the retrofit. The retrofit went flawlessly and you would never have guessed the two parts were installed 10 years apart! I will continue to do business with them!

    I recently purchased additional drawers for an existing EasyClosets system in my master closet…read more While the ordering process initially seemed straightforward, I ultimately encountered several issues with both the parts I received and the installation instructions. I spoke with 3 different customer service representatives, but unfortunately each interaction only made the situation more confusing and frustrating. Thankfully, I eventually connected with a fourth representative, Brandi W., whose knowledge, patience, and persistence helped resolve the problems created by the previous agents. Even with Brandi's assistance, I cannot say the drawers function flawlessly--which is not a reflection on her--but together we arrived at a solution that works adequately for my purposes. Without her product knowledge and commitment to customer service, I likely would have returned the drawers altogether. Brandi was exceptionally easy to work with. She was prompt, clear, and concise in all follow-up communication and remained committed to finding a workable resolution. My five-star rating is a direct reflection of her professionalism, friendliness, ability to understand the issues, and success in resolving them. As for the other representatives, I would rate them closer to a three-star experience--and that may be generous. The following details are provided to alert other customers to potential issues they may encounter: The drawer slides provided by EasyClosets were physically smaller than the existing slides in my system. Once installed on the cabinet walls, the spacing between the new slides was approximately 1/8 inch too wide. This prevented the drawer-mounted slides from aligning properly with the cabinet-mounted tracks. It is important to note that the cabinet interior dimensions matched EasyClosets' specifications exactly. I provided photos (see image) and a detailed explanation of the issue, but the EasyClosets "engineer" either ignored the information or failed to fully understand the problem. He simply instructed me to insert the drawer slides into the tracks, despite the fact that I had already explained this was physically impossible because of the excessive spacing between the mounted slides. I ultimately resolved the issue by installing two 1/16-inch shims between each cabinet wall and its corresponding slide. This corrected the alignment and allowed the drawers to function. However, the new slides still do not operate as smoothly as the original units. They rub and bind somewhat during opening and closing, even though the drawers are level. My order also included drawer pulls that did not match the original hardware. Apparently, I have an older system, and although the representative handling my order had access to my prior purchase information, the incorrect hardware was still sent without advising me that the original pulls were no longer available. Because the replacement handles were wider than the originals, new drawer-face covers had to be provided, and I ultimately drilled new holes so I could install matching handles that I purchased separately from a local hardware store. None of these issues were insurmountable, but given what EasyClosets charges for a single drawer, I expected more of a plug-and-play experience at that price point. I understand that mistakes can occur with online ordering and that not every transaction goes perfectly. However, when customers report problems, representatives need to step back, listen carefully, and approach the issue with forethought and technical understanding. That is exactly what Brandi did, and she deserves full credit for turning an extremely frustrating experience into one that was ultimately manageable and successful.

    Cris Construction - contractors - Updated May 2026

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