SIXT Car Rental - Florence…read more
We had a quite disappointing start to our SIXT car rental. We arrived at the car rental garage in Florence, and waited 40 minutes at the WinRent/SIXT office. When we finally got to the counter, we were told they had run out of cars a while ago and we had to travel to their airport office to get one. It would have been very nice if we were informed 40 minutes earlier. After a $30 cab fare and we got to the airport in 25 minutes. Another 30 minutes in line, and we got our car. We received an old Fiat 500 with 40,000 kilometers on it that not been cleaned from the previous renters, clearly this was not a SIXT car. Overall, poor service from a company that has a German background and advertises their good service.