Our experience with Rome In Limo was outstanding from start to finish. Jany was straightforward,…read morehonest, and incredibly helpful in planning our private tour of Rome during our cruise stop. She warned us about possible last-minute changes when booking tours through some third-party platforms and recommended a reliable ticket broker for our Vatican Museums and Colosseum tickets in case we were unable to get the tickets ourselves. That advice was extremely helpful. Another huge advantage was that Rome In Limo is licensed to enter the tender area at the Port of Civitavecchia. Our driver, Alberto, was waiting with a sign with my name literally about 50 feet from the ship! With some other companies, you may have to make your way outside the port to meet your driver, which can be a hassle. Alberto was prompt, super friendly, and went above and beyond for us. We were having trouble communicating with the operator of a buggy tour we wanted to arrange at our next stop in Ajaccio, Corsica. Alberto stepped in, spoke with the operator in Italian, and helped us get everything sorted out. We really appreciated him doing that for us! Our guides for the Roman Forum/Colosseum and the Vatican Museums were both excellent. Our Colosseum guide took us through a less-crowded entrance where there was literally no one in front of us. Alberto also handled all of our drop-offs and pickups perfectly. At the Vatican, having a guide allowed us to use the direct passage from the Vatican Museums to St. Peter's Basilica, avoiding another long line outside. It was a long and very hot day, but everything went incredibly smoothly and efficiently. There was even a road closure due to a fire on our way back to the ship, but Alberto was communicating with his network to find the best detour and still got us back to the port with plenty of time to spare. We were able to see and experience so much of Rome in the limited time we had in port. Great planning, excellent guides, and outstanding service from Alberto. We couldn't have asked for a better family experience in Rome!

This company and its drivers are the best in the business. Our family of 4 went to Rome recently…read more We didn't want to rent a car but getting places in your 70's isn't as easy as it was in bygone days when we would just walk. We used this service for the transfer to and from the airport as well as short hops to the train station, the Vatican, and the catacombs. They are punctual and communicate about your upcoming rides so you don't have to wonder if they are going to remember to pick you up. Drivers are friendly and helpful. I wish I could give more stars.

Waited a long time in the line to get the car. There definitely wasn't any sense of urgency. Used…read moreHertz because it's what I use all the time in the US. Aside from the wait, which wasn't too surprising considering the location and morning rush, the car was great. It was what I expected and was pre-set to English and had an automatic transmission as requested. If you're visitng from another country, don't forget to get your international driver license. They won't ask for it to rent the car, but you should have it in case you get pulled over.

They said I returned my car late with incorrect date and time, and forcing me to prove that it was…read morereturned at the right time. Scam artists, do not rent with them.

Weeks ago I used this service. She was late and had a…read morereally nasty attitude. She also charged me extra €50 for city tax. I guess she didn't like Americans. Never again!!!

Prompt, professional, reliable service. I will use them again on my next visit to Rome.read more

We decided to take the train to Santa Marinella beach one day. From doing a bit of research online…read morethe night before I saw that the trains run roughly every 30 minutes. It's a bit confusing how to buy a ticket, you need to purchase from the machine but the machine does have instructions in English. Next to find the right track it's not the best indicated but with the help of a local we were able to find the direction towards Citiaveccia. Usually I'm very leery as I've been to a bunch of train stations in Europe and there are usually seedy-low brow locals hanging around trying to scam honest tourists. This was not the case here at 10:00 AM in the morning. Maybe they were still sleeping. I was fortunately prepared with my keys in my hand to defend myself if need be! The bus station connected to the train station makes for a very busy transit location as many people are coming and going. This station also serves as a good point if you want a cheaper alternative (than a 50 euro cab ride to Fimuincino Airport (FCO).

These are pictures of the Citroen SUV that I was issued at the Rome international airport. I drove…read morearound Italy in this wrecked vehicle for six days. My new name for them now is "Hertz Rent a Wreck."

BE CAREFUL OF THIS PLACE!! They will continue to charge ur credit cards for fees like parking…read moretickets or whatever bullshit they are making up on their own and charge u multiple times after 6 months since u rented their car and already back in ur country living ur life. They are hoping u won't catch them in time to dispute the charges so they can get away with it as much as they can. Besides that..,they had the nerves to send me an email that's written in Italian JUST ASSUMING I CAN SPEAK AND READ THEIR LANGUAGE FLUENTLY?? This place is the BIGGEST SCAM ever and I'm looking into the international Hertz corporation to report them!!

DO NOT RENT FROM HERE - they are scammers They will try to…read morecharge you for damages you did not do Do yourself a favor and use a different rental company

The customer service is 5 stars but the pricing and hidden costs are well below that. If you are…read morerenting a car in Europe (Italy) be aware that your final bill will magically be whatever you thought it was going to be plus the deposit.. they will tell you it's not but trust me it will be. Definitely get the full insurance of traveling abroad. Yes your credit card may cover it but the peace of mind with having double coverage is worth it.