Do not rent from this location, it's a rip off. Several red flags…read more 1. Lots of damage on the car, including the front right tire being very worn but was told not to worry about it and I'd been upgraded so this was the car I was having. 2. The car only last an hour and a half before breaking down. Catastrophic failure of the engine on the freeway leaving me stranded for five hours while Avis sorted it out. This rental location was no help at all during this. Side note; the guy at the rental location seemed very keen to make sure I knew the roadside assistance number. Showed it to me at least three times. A conspiracy theorist might say he knew the car was on the way out. Painful. 3. The car did not include a full tank of gas. Was given some story about being unable to fill it up that day so to just bring it back at roughly the same level and there would be no issues (I have rented regularly from Avis for over a decade and never heard of this before). Had the car ever made it back to Rome I am imagining I would have experienced the same as others on excess refuelling charges. 4. We arrived at 8.45am and it said it was closed, even though the opening time is listed as 8.30am. We waited there until 9.10am when a guy who had been standing just down the street the whole time walked over and opened it up. Made no sense. Ultimately, and along with the other reviews of this location, cannot recommend this Avis. It's chaotic and feels dodgy. Get a cab to the airport and suck up the location fees; you'll save yourself a lot of hassle, money, and time. No doubt there will be a response from the location with a list of excuses. My experience stands as terrible and not what we expect when renting from Avis.

Terrible location, do not rent from here. Car was a mess, including some tire wall damage that…read morelooked dangerous, but they refused to provide an alternative. They tried to add on the full insurance package (an extra €300) even though I had clearly not included this when I booked it online. Didn't even have a full tank of gas. Total mess of an experience and felt very suspect.

It's been 16 years since our trip to Italy, but I have one of those picture frames that you load…read moreyour own pictures, and my favorite traveling memories are always from this trip. We booked with Rome in Limo for 3 cities, and by far, all of our tours blew away what any of the other cruise passengers were able to experience. Grazie per i ricordi Duman! I will never forget walking thru the Medici Gates and not a single soul was on the Field of Miracles, because our group didn't have to wait for 60-80 passengers to load up in the tour bus. And then our incredible Tour guides at the Vatican and Pompeii. So knowledgeable and no struggling in a crowd to hear what they are saying or trying to ask a question, because hey it's just our cozy group of 8. If you are a cruise passenger, get on your roll call and team up with a small group of your other passengers and book with Rome in Limo for the most amazing tours you could ever dream of.

This company and its drivers are the best in the business. Our family of 4 went to Rome recently…read more We didn't want to rent a car but getting places in your 70's isn't as easy as it was in bygone days when we would just walk. We used this service for the transfer to and from the airport as well as short hops to the train station, the Vatican, and the catacombs. They are punctual and communicate about your upcoming rides so you don't have to wonder if they are going to remember to pick you up. Drivers are friendly and helpful. I wish I could give more stars.

Waited a long time in the line to get the car. There definitely wasn't any sense of urgency. Used…read moreHertz because it's what I use all the time in the US. Aside from the wait, which wasn't too surprising considering the location and morning rush, the car was great. It was what I expected and was pre-set to English and had an automatic transmission as requested. If you're visitng from another country, don't forget to get your international driver license. They won't ask for it to rent the car, but you should have it in case you get pulled over.

They said I returned my car late with incorrect date and time, and forcing me to prove that it was…read morereturned at the right time. Scam artists, do not rent with them.

Weeks ago I used this service. She was late and had a…read morereally nasty attitude. She also charged me extra €50 for city tax. I guess she didn't like Americans. Never again!!!

Prompt, professional, reliable service. I will use them again on my next visit to Rome.read more

We decided to take the train to Santa Marinella beach one day. From doing a bit of research online…read morethe night before I saw that the trains run roughly every 30 minutes. It's a bit confusing how to buy a ticket, you need to purchase from the machine but the machine does have instructions in English. Next to find the right track it's not the best indicated but with the help of a local we were able to find the direction towards Citiaveccia. Usually I'm very leery as I've been to a bunch of train stations in Europe and there are usually seedy-low brow locals hanging around trying to scam honest tourists. This was not the case here at 10:00 AM in the morning. Maybe they were still sleeping. I was fortunately prepared with my keys in my hand to defend myself if need be! The bus station connected to the train station makes for a very busy transit location as many people are coming and going. This station also serves as a good point if you want a cheaper alternative (than a 50 euro cab ride to Fimuincino Airport (FCO).

DO NOT RENT FROM HERE - they are scammers They will try to…read morecharge you for damages you did not do Do yourself a favor and use a different rental company

I rented from Sixt Italy and experienced a scam. Arriving late, my reserved car was gone, and I was…read moregiven a "free upgrade" that was full of scratches and dents. Staff told me that the damage it was already documented in detail. On return, Sixt claimed their scanner in Rome found new scratches and demanded nearly $3,500, providing blurry black-and-white photo copies. The car was never scanned when I picked it up in Genoa, showing their process is unfair. Sixt repeatedly rents out damaged cars and charges new customers for the same issues without repairs. This is fraudulent business, not car rental. Similar lawsuits hit Sixt in the U.S., and tourists in Italy should beware--this scam is spreading.