I would not recommend att to anybody after the stress I just went through this week. I bought a…read morephone from an AT&T store and the number that I received for the new line that I got was already taken by somebody else through the text now app because the porting of the number was not complete so the number was put back into the number pool, which this was how it was explained to me. At the time I didn't know that someone had the number when I left the store because I had my old number attached to the phone also. The next day I called AT&T and received bad customer service because the rep was not trying understand my issue and cussed me out. When I ask for his name he told me "hi, my name is Slim Shady" and would not put a manager on the phone. He transferred me to someone else. A week later (which is today) I returned the phone and they would not wave the restock fee even tho it was not my fault I had to return the phone. So after this I am done with att after this experience. Never again! I would rate att 0 stars

Waited 35 minutes no one ever helped me set at table as instructed several other people came in…read moreafter me and were helped guess they want be to take my business somewhere else

Micah did a great job, I needed a screen repair and was under warranty. I did buy a screen…read moreprotector as well. Super satisfied!

Ok had a mishap with my work phone a few weeks back. Cracked screen. So today while working the…read morescreen bottom portion went white still able to function by using my personal phone.. sent a mass text through yelp and both stores replied yes the can do it and get done today. Of course I was like ok I'm on my way. Arrived around 12 - 1 pm. They texted me and said they was done around 3:30 omg. Yay halaylooya...finna go pick up send pic in few

Sitting here for an hour waiting to pay my phone bill cause the kiosk is down and online payments…read morewouldn't go through. Disgusting customer service

I've been an AT&T customer for over 13 years. And I've never dealt with an incompetent employee at…read morean AT&T store until today. The employee who goes by the name Jasmine was extremely unprofessional and rude. Props to the manager trying to calm the situation down. But your employees should not be trying to scam customers like she tried with me. Do better next time.

The reps all were nothing short of exceptional! All were prompt, kind, and very knowledgeable.read more

My daughter & I needed new phones since ours was so outdated. Someone passed a business card to me…read morewith the name Channing Landes on it & we have been communicating for about a week. He came in on his day off to assist me with my purchases. Not only did I get two new phones, I got screen protectors & cases along with trade-in value for my old phones. Very good customer service.

I was told by Yelp that this company could help me get my watch band sized properly. They reached…read moreout to me and asked me to send them pictures of the watches and their bands via e-mail. I did that and have never heard anything back from them. If you enjoy wasting your time trying to get a problem you are having not fixed, these are the guys to get in touch with.

I had a great quick experience. The lady had iPhone cases for the X, which is an older version of…read moreApple phones. Cases were between $23 and $25 which were a good deal. Tempered glass is $15. I bought the privacy screen. She changed my screen in less than 20 seconds. I was in and out. Please come by.