The guy we talked to was very kind & helpful. We needed a replacement phone before our old phone…read moredied completely. Unlike the other stores we went to, these guys didn't up the price once we were in the store. He was willing to take cash and gave us a fair deal on a Galaxy S24 Ultra. He even threw in a Case, Screen protector, and charging cable! If you want to be treated like a working person should be treated, Go to ER Wireless. If you're nice to them, they'll be nice to you! If you want to deal with someone who will treat you right

I am a frequent phone member. I get all of my repairs at ER Wireless. The service is…read moreprofessional, curteous, and they are competively priced. They repaired a Samsung Ultra 22 perfectly. When I inquired about the soundness of repairing a particular phone they gave me Facts, not money making decision. I recommend ER Wireless all the time.

Nightmare!! I left my laptop for a minor fix and add memory. It took 3 weeks to do work, 0 phone…read morecalls from them & I had to constantly go to the store for updates. Over 3 weeks later I sat down to get back to work THEY WIPED OUT 10 YEARS of my organization. NOTHING, completely wiped out. I took it immediately back. No phone calls, updates & again, I had to go to store & now a month later, there's nothing they can do to retrieve my data. DO NOT trust this company. This has been an expensive, time consuming nightmare & noone has even cared or tried to help. UPDATE: The reply below is bogus. I called, created a ticket, was told I would receive a call from a case manager within 24-48 hours. I'm on day 3 now with no phone call from the store or this "customer service" reply. I called and creacted ANOTHER ticket. Still waiting on a call. MEANWHILE, the store still has my laptop (1 month now) my $$ (several 100 $$) and they will not return a call either. When I call the store, it goes to a voicemail that has not been setup. The incompetence here goes deep. My laptop has not been resolved, noone is calling me back, and noone is working on the issue. Let's see if I get an automated reply again to call "customer servicie".

I brought my iPad in to be fixed. My experience was delightful. The service and the attitude were…read morephenomenal.

The bases or foundation for this company is great HOWEVER....Poor communication can possibly ruin…read moreany business. Set up service twice in one day for the Memphis area and was cancelled twice 1 hour before each appt time --- VIA EMAIL//TEXT The website is very user friendly but having a program or algorithm do your work not even 1 personal contact can give a false sense of relief to a consumer. I'd loved to see what this networking business can flourish into because this is a good or well needed service due to high demand on small tech repairs Word of advice ** don't offer a service you don't have or can project the manpower to accommodate your potential clients the cities you claim to provide "we come to you" type are too well populated to cancel or not find techs in an untimely manner.

I found this company online, and I loved the concept of the tech coming to my fire station and…read morefixing my screen. The online set up for the appointment was simple and the tech texted me really quickly. It all seemed great, until the tech didn't pay attention to my actual reservation I'd made by the company website, and told me it was "too early, and could I come by his shop." I wanted to use this company because of the convenience of being able to meet the tech at my house after a 24 hour shift, get my phone fixed, and go to bed. He was extremely unprofessional. So I emailed customer support about this issue, and they told me basically to get over it. This shows me this company clearly does not care about its employees upholding the work ethic and policies the company advertises. I will not give this company my money, and will be posting all over social media.

I do not recommend this place to get your iphone repaired. I recently got the display of my iphone…read morerepaired here and they give you warranty only for 30 days. My phone display did not work well after 30 days and when I went there, the store owner was very rude in his response. GO to Patton computers instead. They do good service of your mobile phones.

Very sheisty owner. Asks for personal information not needed and got offended when I wouldn't give…read moreit to him. Charges too much and is too salesy. Avoid this place if possible.

He met me at a convenient location within days. He is knowledgeable and hard working. Reason enough…read moreto help this man grow.

Tim was great! He was efficient, prompt, and professional. He responded to emails quickly and was…read moreincredibly helpful in answering my questions and making sure all of my documentation was in order. I highly recommend him.

Hi not sounding thirsty or anything but the az wireless on Bellevue in Memphis TN had great…read morecustomer service and can get you in and out quickly; oh and they also have two of the most well put together men working as customer service representatives who were very professional and may I say very very good looking!.

ITZEL What is the best customer service I've had in a long time not only did she help me with a…read moreproblem. She fixed it and she kept me laughing. Not only that she cared as if I were her family member and we need more people like her in this universe thank you so much and I am bringing more customers to her. THANK YOU ITZEL