Went to this shop to resolve a hospice issue with a phone account twice, first time was given…read moreinformation on how to process this request, was told the methods I could use, and was told they weren't able to do anything that day without a manager present. Took time off of work to meet that manager's schedule, and was told that they wouldn't be able to assist me in any way. Went to a different shop and received immediate help and got my issue resolved, without a manager needed at all. Unprofessional staff that will straight up lie to you, to get you out of the store instead of helping.

Deanna D. was amazing! She got me set up on the best plan for me, and explained everything as we…read morewent along. I can't say enough great things about her, and AT-T is so lucky to have her on their staff!!

If you've ever been to an Apple store, then you know what to expect. Very friendly, knowledgeable…read moreand helpful customer service employees wearing different matching colored T-shirts depending on the season. You might have to wait a little bit for service if you don't make an appointment ahead of time, but once you're in their hands, you're always golden. The technology is always changing, but the brand is consistent and strong.

Employees are basic sales personnel....the days when they were knowledgeable and helpful in problem…read moresolving are far gone

I forgot this place existed, and I forgot how much I like office supply stores. I needed a new…read moreweekly planning calendar, and the walmart next to my gym didn't have any. The associate said to try Office Depot, so I did, and they had what I needed. I also saw LOTS of stuff I didn't need, but now I know where they are when the day comes that I WILL need those things . . . Cheers!

When they have an advertisement for a product, but then intentionally remove that product from the…read morestore, that's wrong. This is a repeated thing. Stock the product that you're advertising.

Justin Putz was an incredible help to me and my family at Verizon! He is kind, patient, attentive,…read moreand a great problem-solver in the midst of a complex cybersecurity issue regarding my phone. We are all so grateful for his help and cannot recommend him enough! The best service ever!

The store on Penn ave in East Liberty the employees were wonderful especially an employee named…read moreJack , he was very professional very knowledgeable of all the offers that was available. I could have not been more pleased . when I left the store my new phone was up and working, my phone number was transferred to my new phone. I'm telling you it was easy as one two three. Thank you again Jack

here is iphone repair 、sevice very well、the phone looks like new 、they also…read more sell screen protective and iPhone case

From the owner: our do phone repair 、and case for sale.we fix…read more iPhone6-1phone15

Stopped in today to add a line to my existing account. Cassandra helped us. She was fantastic! She…read morewas very knowledgeable! She was not pushy with sales! She was able to answer every question we had. Definitely recommend going to see her if you have any questions or concerns about your phone or plan! Thank you Cassandra!

Was contacted by customer service. After multiple calls nothing was done to resolve the situation.read more

If I could give this location a -0 I would. There are some real nasty pigs that work for this…read morelocation and liars too. My mom stopped in the store to get a replacement cellphone for my 92 year old grandma on Friday 11/15/24 and told my mom to stop back in on Monday 11/18/24 because the guy that was helping her did not know how to do his job and messed up everything. My mom does not know how to use a cellphoone very much and guess what the guy didn't do he didn't give her the SIM CARD. My mom and I called the store on Monday 11/15/24 aorund 7:30pm and spoke to Dillon and he was very nasty and rude and told us that we needed to call customer service. My mom didn't want to do that and Dillon said that they are a retail store under the Verizon name but not an actual verizon store and that we needed to call about our FIOS issues to the customer service number after we were allready in the ohone with the idiot piglet for over 15 minutes. Umm at what point did I tell you that we had an issue with FIOS and he knew from the gate that we were dealing with a cellphone issue with no SIM CARD at fault from the guy that my mom spoke to in person on Friday and guess what when my mom went to the store on Monday the guy from Friday that was supposed to be there from open to close was not even there. Then Dillon tells me and my mom on speakerphone that all they care about at the store is selliing equipment and not the customers after they make a sale or even deaiign with any issues and that according to the piglet Dillon you can not go to any verizon stiore and recieve in person service because all stores are independently owned and operated by different retail names even though they say that they are a full service verizon in-person store. Then I ask for the Store Manager's name and Dillon said hang on I have to call my store manager to see if I can even give you his first name. I wait over 15 minutes and guess what the piglet Dillon gets back on the phone and says he doesn't want me to give you his first name. You need to give me your name and number and he will call you back in a few minutes. I said then I will wait for him to call me back tonight and piggy said ni he will call me back whenever he feels like it. Then I ask him if he is at the store by himself or if I could speak to another manager... guess what no manager. Then another person in the background said that she can talk to me and she is another pig too named Natalie. Well guess what Natalie is on top of being a piggy she is also a liar. She listened to me for about 10 seconds and said oh my store manager's name is Alex and then she tells me to give her my name and phone number and that she will call me back in a few minutes and she would help me because she is dealing with a return and that the person making the return is not very happy. Guess what no phone call back. Then we wait for an hour and call back again and guess what piglet Natalie is doing she is still claiming to be taking care of the same customer making the return. She then said that she would call on her way home did a call back ever come. Nope. I have worked as a store manager and that is not how you are to run a store, and this store needs to go out of business. Thank God that I don't have Verizon service and I never will.