I was only there for the geek squad but wanted to give Ben there a super shout out! Customer…read moreservice A+++++ like really went above and beyond from me being late to my appt bc of an accident on the freeway to just helping me all around! If you're his manager, he is a keeper! To be honest all the employees there was extremely helpful and kind. It was a day for me and they just turned it around! Thank you!!!

I am very disappointed to feel the need to write a negative review for a store that I have visited…read moremost my lifetime. But today the customer service I received from Amy was really disheartening and unhelpful. This stems from an issue that I had with an online order that has since been resolved by Bestbuy online support. Essentially, I had been shipped an empty package that was supposed to contain my order. I had called the Northglenn Bestbuy phone number and was told over the phone that coming in to talk to someone was the best way to resolve the issue that I have. Upon arriving to the Northglenn location I asked the cashier what he thought I should do, and if it was possible to get a refund. This is when Amy came into the conversation, already standoffish. Amy interrupted the cashier I was speaking to essentially telling me that there is nothing anyone could do to help me and that I need to call the corporate number. When I asked "What is the corporate phone number?" She replied with "it's 1888 Bestbuy" instead of reading out the phone number that I needed to call. I left the store and called the corporate number (only after needing to return to the store to ask what the corporate phone number was). The corporate phone number was monitored by an A.I. assistant that helped me since I was calling out of business hours. This phone call ended up disconnecting due to it being on a Sunday. I returned into the store feeling at a loss because up to this point no one has been able to guide me in what I can do to resolve my problem. This is when Amy sees me walk in, before I was able to speak she was already repeating herself from our conversation before "we are not able to help you at this store!" I replied " I am not asking for you to do anything for me, I just need to know what I should do next to solve my issue". Her reply told me to be more patient with the A.I. assistant and again reminded me that she was not going to help me at this location. I left the store for the final time and was able to get help from a virtual assistant through the Bestbuy app. After resolving my personal issue with my previous order, I felt that I had been treated extremely poorly by Amy. The customer service I received made me feel unwelcome in the Bestbuy store. Any customer who is asking for help/guidance/support should not be faced with the service I received from Amy today. I feel that even if the Northglenn location was unable to help me directly, they could've offered more support in solving my issue. Whether that be through the app or other alternative. It felt that I had been turned away and denied service. What I hope to come from this review is a reevaluation of the customer service at this location. Although I was able to solve my problem through an online assistant, Amy provided terrible customer support, and actively made me feel unwelcome in the store.

Record player was broken, they diagnosed the problem and fixed it in less than 10 minutes. Beast.read more

Misty and the crew are excellent. They took in my vintage RCA stereo cabinet with a Magnavox…read moreturntable from 1964 and repaired it perfectly. I can't say how happy I am with their service. If you have equipment that needs serviced or repaired take it here. You won't be disappointed.

I took my computer back under their warranty period of 30 days and Pen did a great job going thru…read morethe computer again and fixing the issues that remained after the 1st go 'round. The computer is fully functional and as fast as when was new. I am completely satisfied and will not hesitate to do business with them again!!! Thanks Pen!!

Here we are in Fall of 2024 and still delighted to be working with Action Computers! I went to…read moretheir Arvada store where Hayley helped me, and when we could not find what I needed, I went to their Colorado Blvd location and found the right laptop for my needs. At that store Lili helped me find what I needed and sent me off with my new/used laptop. The staff at both locations are the best and I would highly recommend them to others!

Came to this store at 5 PM but the front door was locked. The sign on the door said they were open…read more All the lights were on. Waited about 20 minutes & never saw anybody inside. Gave up & went to a different location. Saw 6 different customers throw their hands up in frustration when they too discovered the locked doors.

I had a fantastic experience with 5280 Audio Video from start to finish. The owner, Steve, was a…read morevery helpful and supportive resource in the planning phase. He was very accommodating and collaborative in designing a theater which used much of my existing audio equipment while finding the best possible new components that fit my budget. The installers, Chris and Matt, were so fun to work with. Extremely knowledgeable and personable; fun talking through the install with like-minded enthusiasts. I'm so happy with the result and so glad I chose to work with 5280 on the project.

They did 4 tv's for us. Great job. Nice guys. Fair price and very quick scheduling. Highly…read morerecommend.

Cool place. The staff is really knowledgeable. And helpful. And they were able to really hook it up.read more

Help me make this make sense:…read more I purchased a GE® ENERGY STAR 4.8 cu. ft. Capacity Smart Front Load ® Washer with UltraFresh Vent System with OdorBlock™ and Sanitize w/Oxi in May 2022. Now in December 2025 the machine stopped working. It has a 10-year warranty so I called GE for service. I was told I would have to pay a trip charge of $115. When the tech arrived, I was told that the 10-year warranty only applied to the motor. The motherboard had malfunctioned on my machine, not the motor. Now that would cost $360. The motherboard I purchased has a 5-year warranty and 30-day service warranty. Here is what makes no sense to me: If the motherboard has a 5-year warranty now that I have paid to replaced it, why did the original motherboard only last 3 years, not 5 years? Make this make sense

Honestly I had wack experience here yesterday. (Btw "Yesterday's" exact date- 7/8/25, and I was…read morehere midday) I picked up a few frozen pizzas, and as I was leaving the checkout I called my boyfriend to tell him I already picked up the pizzas we had been planning to get, only for him to tell me he had just picked them up as well! So I told him I'd return the ones I just got. I then went straight to the customer service desk, without even having left the store mind you) and explained to the middle-aged white woman (wish I had gotten her name smh) there the situation. She sighed loudly and said, "well great now we'll have to throw away all this stuff!" And I, somewhat taken aback by her snide tone, said in response, "oh no I'm sorry, but I haven't even left the store with that stuff? I just bought it literally a minute ago?" And she practically snarled at me- "well that doesn't matter. It's policy that I have to throw these away now." So now I hang my head in shame and quietly apologize again. And THEN the entire time she's scanning the pizzas, every few seconds she's muttering stuff like- "unbelievable" "just ridiculous" "I can't believe this" while I awkwardly stand there. I mean what did she want me to do, take home nine pizzas I literally didn't have room for (bc of the nine pizzas that my bf just bought that were already in there)?! I mean maybe her vitriol was actually being directed at the store, but it sure as hell felt personal to me! after she was done scanning I just quietly asked her if that was all and once again she harshly told me "yes." I then I scurried out of the store as fast as I could!

Target has almost everything. Great prices. Friendly service. And great selection on everything…read more Go there.

Great people, great service & great discounts using their online ordering & repair scheduling! They…read morehelped use save money and we got a free education from Mike! Everyone gets kudos from us! We'll be back!

They take batteries for recycling and have been super useful. I've been all around Westminster to…read morefind a spot that recycle batteries. King Soopers, Best Buy, Walmart will all make statements of how green they are and yet, never help to recycle batteries. These guys do and charge very little if you have large quantities! Thank you for their service!

Car Toys at 10545 Melody Dr in Northglenn, now operating as Foss Audio/Car Toys, left me with mixed…read morefeelings. The building still says Car Toys, the employees are still in Car Toys uniforms, but Foss Audio has taken over. Unfortunately, they refused to honor a $100 Car Toys gift card I purchased simply because it was bought more than 180 days ago. They told me that is the cutoff they are willing to honor for old Car Toys gift cards. That was disappointing, especially when I was ready to spend around $1600 on my current install and was planning to put another $1500 into a second vehicle here as well. To me, losing a loyal customer over a $100 gift card--especially one purchased from the same location with the same branding still on the building--just doesn't make sense. The manager I spoke with didn't seem too concerned about keeping future business, so I'll take that second vehicle elsewhere. Shops like Top Edge, Xtreme Unlimited, Traffik Jams, or Colorado Car Audio will be getting a look from me instead. The only reason I came back here was because I had good experiences in the past. With all of that said, I won't rate them lower because Treavor absolutely earned his recognition. He was outstanding from start to finish. Great communication, zero aggressive upselling, understood exactly what I wanted, and delivered a clean, professional install on the stereo and SiriusXM system. I do not know who did the tint, but they did an outstanding professional job as well. Treavors customer service is top tier and the work was spot-on. Treavor deserves a five star rating on his own, and Foss Audio/Car Toys is lucky to have someone of his caliber. Overall, this would have been a five star experience if management had honored the gift card and valued long-term business. Instead, it's a three star review--great work from Treavor, disappointing handling from management.

absolutely terrible service. I dropped off my car to them with an issue and they gave me my car…read moreback after charging me 100$ and told me to go somewhere else to have it fixed, so why am I being charged when they did nothing but tell me the issue I literally came in for

I would give them no stars if I could. They have either gone out of business, or don't care about…read moreinstallations. I left messages for ten days as did Hughesnet and neither of us ever got a return call. If you are thinking of doing business with them, look elsewhere.

This company NEVER answers their phones and if you get a voicemail, they NEVER respond to your…read morevoicemail. The customer service department is NONEXISTENT. Very frustrating!