Time for the annual phone upgrade!
Signs HIRING! were featured prominently on the street facing windows and inside the store. One clerk, Russ, stood behind the counter fielding requests and orders with a comforting reassurance. The store had 8 ppl in it when I walked in and my heart sank ... gonna be here for awhile, I guess.
It didn't take as long as I expected, I handed over the phone, the door opened, another 9 ppl walked in the store and it was now hot and stuffy in the store but Russ never stopped smiling, never stopped working and when I returned from lunch at Subway, my phone was fully transferred, my receipt and old phone, all boxes and wires were in a bag set aside for me. Russ insisted I check the phone, while 6 more people walked in the store. Phone looking good, Russ' service even better but please get that lonely, competent clerk some help!
And let's talk about tipping ...
Tipping is nice. If you feel you received value and good service, please think about leaving a dollar and some change in the tip jar. Those few extra dollars can mean gas in the car, milk for the children or even just making clerk's life easier. If you appreciate them, please make their lives a little easier just as they made your life easier.
BRAVO RUSS - and here's hoping you get backup REAL SOON! read more