they were very quite quick to satisfactorily answer my questions and ordered the needed part. I'm…read morewaiting for the part to come in now. I have dealt with them on several occasions before and have been very satisfied.

I did not receive any service. It'll be beneficial for 607 tech to service a PS5 since it's more…read moreexpensive to buy a whole new one.

fixed my screen!! last night it was broken now its fixed very nice and easy service. the guy was…read moresuper helpful and quick

My son broke my wife's phone. The screen has a small line going thru halfway the bottom of it. She…read morehas a Google pixel 2. How much will u charge to fix the screen? We need it done ASAP

I wanted to purchase a phone for my 14 year old. the phone I saw on line for 120 dollars (advised…read moreto go to the shop). I wanted the 35 dollars monthly plan because that is all he needed. The guy behind the register states that don't have the phone. But he will sale me an I phone for 200 hundred it included the activation (I stated I want the to 35 dollars plan he said for this deal has to be the 50 dollar plan but can change it to the 35 plan later). I told him okay since I needed a phone. Then I give him cash. The printer for receipt did not work, so he will send me receipt via text. I never got it. I work three jobs so no time to go back or find the time to call because now with this corona virus stuff I am ill. So I let it go. Well now my son's bill is due. I can't change the plan to 35 dollars, I can only enhance it to 60 dollars but can't go back. Yes, pissed because now my son's bill is higher then mine and I have no receipt, nothing. I will never do business there and shame on you, just to get a sale.

What is hard about this review is the stark contrast in the two employees who helped us. Brad was…read morean absolute star in helping us in a situation that even Verizon tech had trouble fixing until over two hours later with Brad on various phone calls with them the whole time. It was some unprecedented issue that Verizon customer service had done to all of my phone lines while we were managing a family emergency from five states away. The first gentlemen - a young, short, permanently- annoyed person - was very rude immediately upon entering the store. When I told him that our lines (two in NY and two in our home state) had all been stopped while on the phone with customer service, he literally said "What do you want ME to do about it? I mean, you're at the store, you know." Brad asked if we had restarted the phones, and as I was answering that we had done that multiple times, the first gentleman interrupted me to say, "Yeah, that's what I was trying to tell her." I confirmed with him that he hadn't, and he said I interrupted him when he was trying to help. I did get up and loudly request for alternative help, which Brad was happy to continue giving me, and this young man said, "Go one! Go over there! I am not going to have you disrespect me." Again, we were without use of our phones five states from home and in the middle of a major family emergency without knowing how to get anywhere we desperately needed to be. I do not like that I yelled for someone else to help, but there was only on disrespected person in that discussion. I then witnessed several other customers come in for help, and his perturbed, grumbling expression and manner remained for them as well. I would have asked for a manager then, but I overheard two incoming store phone calls while we were there where other employees confirmed there was no manager there that day (1/21/26). Verizon tech customer service and Brad were exceptional. But that young gentleman was horrific to encounter and then watch as he was rude and annoyed with everyone else who walked in. There is no way no one else has witnessed that if there is a manager there, and there is no way he should have a public-facing job without having constant oversight for actual training on how to behave respectfully.

Jon and Brett were absolute gems, they did what vestal could not and were a huge helpread more

These are the best mobile device repair techs in town. Don't be fooled by the hole in the wall…read moreappearance of the shop, these people are like old school computer repair techs, not fly by night mall kiosk guys. They take the time to really understand how all the latest devices work, and they do an amazing job of fixing them. On top of all that, they care about their customers, and really give you the best deal they can, while maintaining quality. And they don't try to up sell you on unneeded repairs. I went in for an iPad Pro 12.9 screen replacement, which is no easy task. They did it perfectly and in a reasonable amount of time. 5 months later, the screen had an issue that turned out to be a manufacturer defect, and despite it being out of warranty, they would not let me pay for labor on the second repair. Stand up guys, great technical skill. I would definitely take any device I had to them again.

I didn't actually have work done here, but that speaks to what a good business this is. I came in…read morewith a defective keyboard/sticky keys on my MacBook. They easily could have taken my $300 or so for a new keyboard, instead the employee made me aware of an extended warranty I was eligible for, and recommended I send my MacBook into Apple. I ended up getting the repair done by Apple free of charge, and am very grateful that they didn't take advantage of me. Will be going here for any future repairs and recommend it to all for honest service.

Completely rude and unprofessional in so many ways. I wanted to use my phone as part of a trade in,…read moreI didn't want to spend over $1,000 on a phone, and the clerk laughed at me. He was surprised that anyone would think a trade in would be an option, or that it's possible to get a certified pre-owned phone anywhere in Binghamton. And of course the pressure to upsell made in intrusive and judgmental. Just go to the one is Vestal where there are options.

If I could give them 0 stars I would. Where to begin, I purchased a new iPhone because mine died…read more They charged me more upfront than Verizon does for the phone. Second, I was enrolled in a program which is useless and not needed at an extra cost of $80 upfront. Thirdly, they tried to rake me over the coals for my trade in on my old phone, which is kinda normal but adds to the issue. Fourth, the management was more useless than the actual rep I dealt with initially. And finally after getting everything straightened out, i checked my bill and these a-holes added insurance without my permission which cost me $15 a month(yes I cancelled it after a month.) These guys actually made time warners service look like shining stars. Go to a actual Verizon store and don't waste your time or money here.

They repaired my iphone quickly and it's as good as new. Communication was good and the store was…read moreeasy to find with good parking. No complaints and I will definitely return if I have another issue!

Lee helped me out 5 minutes before close...fixed my problem in no time, he was super helpful and…read moreknowledgeable. for any tech problems...ask for Lee!