Customer service was up to par here and I loved the experience working with Jamie and Sabria!read more

They have NASTY attitudes here! When you walk in they alll look at each other like they talk in…read morecode always laughing at people and are very passive & dismissive when answering your questions

I went into the Hampton location today to speak with someone about my tablet,Ms Ashley attended to…read moreme.She took pride and genuine concern about my problem.She looked and found out what it was with the tablet, fixed it.They made me feel like I should when I came to their business,I would highly recommend this company to anyone with a computer or phone, tablet problem, they're great.She even went about and beyond to help me get back some of my grandkids baby pics so I could download them to my tablet that was priceless . And trust me, this is the first review I ever wrote, so it's from the heart.

My experience with repair shop has been very unsatisfying. I initially traded in a laptop for…read moreanother from the shop. The following day, I had to return it because it was defective and unfixable. So, the owner gave me another laptop to replace that one. It is now 6 months later after getting it, I had to return that. He says that it needed more memory because he's the expert I followed his advise and paid additional money. Then upon calling him to get an update, he states that it might be a hard drive issue. I didn't get the laptop back same day as promised. Then he explains that it's a driver issue the updates from HP are not compatible with the laptop. He was unable to tell me year and model of the laptop. However, he says he has a fix for it. I pick up the laptop and the graphics are horrible and look very outdated. This has been most inconvenient as I work from home. I have essentially lost 2+ work days and have an outdated computer. Unacceptable!

Though the air wasn't working, they had unit set up to help keep it cool. They where fully staffed…read morebut I do have to say the manger saved the day...Ken(I do believe). He knew how to work with a customer and still try and keep an eye on the door. The staff stayed focused on there customer and didn't give notice to those who entered. Everyone was kind though. I'm rooting for that young man Ken(I do believe) he helped me and knew his stuff, was very professional and nice.

I have been a customer with T-Mobile for years. The woman who is the female manger is cool and the…read moremale workers as well. However, when I went in there yesterday there was a female (who's name I didn't catch) that answered my question in such a rude and aggressive way. I was already walking towards the manger because I knew she would answer my question but this woman insisted on helping me and did so in a way where I will not return. It felt like she was taking her frustrations out on me when all I did was ask a simple question. This T-Mobile is the closest to my house but I will never go there again.