Great sub installed never treated as I was to small of a job or treat accordingly great install…read morefire down 12 Jo audio down fire thanks Rico &staff

Provided the information I needed. They will handle the installation of a security camera package…read morein my truck.

Derek replaced my iPhone 13 Mini battery and now I have a much more useful phone. I recommend you…read moreuse Phone Smart in Sonora for phone repair.

Great guy! Honest! Dropped my broken I phone off and got it back in an hour and a half !!read more

We ran in for an Amazon return and were greeted by Cameron. What a joy he was. He smiled and helped…read moreus. Very courteous and professional! He'll be manager someday. Refreshing to see a young man with such pleasant personality. Keep this guy if you can.

Definitely a great location to shop everybody's friendly. The store is well laid out and I can find…read morethings that I'm looking for.

He did a great job and has been available for follow up questions! He was on time, had all the…read moreneeded supplies and was open to questions.

My parents were having problems with what I thought was a computer virus on their new iMac, so I…read moregave The Computer Savior a call. I spoke with Daniel, who was immensely helpful and knowledgeable. He took the time to explain to me how to fix the problem without having my parents bring in their computer. Very patient and genuinely nice man. I had such a pleasant experience, as well as my parents when they had to call him and seek more help with their computer. I'm glad that I stumbled across The Computer Savior on Yelp! 10000/10 recommend this business to anyone having computer problems. There's a lot of people out there that are greedy and will waste your time and money, but not Daniel! I will absolutely be calling in the future with any other problems I have with my computer, and you should too!!

Wow a live person! I found myself at my desk this weekend closing the books to my business and…read morecould not get the program I was in to do what I needed it to do, so I called and Paul was awesome! He took the time to walk me through a few steps and bingo !!!!! I was back at it and was able to complete all the tasks! Thank you Foothill Computer for your help!

Yes, thank you Paul for the great job and fast work. He was on time, which is a big plus if you…read morelive in this area. He was very professional and knew his computer technology. Paul installed several monitors. He unboxed them, installed them and clean his mess up. What a concept! He has wonderful customer service skills and was in and out of our office in no time with a completed mission. Paul brought all the right tools for the job. A true boy scout he was prepared. He also took a few minutes to help us out on our Christmas tree. Four sets of lights were out. He came over to help and found all the right connections got that figured out in five minutes and I was doodling around for 20 minutes. Thank you Paul.

Terrible customer service and non-competitive pricing. I plan to leave them after being their…read morecustomer for 25+ years.

I came into the Sonora store because my phone was having an intermittent issue. I explained that…read morethe problem comes and goes. The two employees working told me that unless they could replicate the issue right there in the store, they couldn't help. They suggested I go home, get my Apple charger and Apple earphones, and bring everything back to demonstrate the problem. When I asked whether they didn't believe me, the young man repeated, "If we can't replicate the issue, we can't help you." Since I pay for full insurance on the device, I expected some troubleshooting or at least guidance, but there was none. Later that afternoon, I called Verizon's customer service line and explained the situation again. I was transferred several times and had to repeat the issue with each person until I reached Verizon technical support. They identified the problem immediately and told me it would get worse, saying, "It just happens sometimes." They approved a replacement on the spot. Even with full insurance, the replacement cost $90, and when UPS delivered the device there was another $33 charge. I also learned that the insurance isn't handled by Verizon at all--it's Asurion--so you have to file a claim directly with them. I had hoped the in-store experience was an isolated situation, but after reading the reviews, it's clear it isn't. I'm sharing this so the store can improve training on how to handle intermittent device issues and better support customers who are already paying for protection. It would also help if the insurance coverage and actual costs were fully explained when people purchase their phones. If everything must be handled over the phone or online, then the store functions only as a sales location, not a service one.

I am extremely upset with how we were treated at this T-Mobile location. My grandparents and I went…read morein to switch from AT&T, and the manager's ( John ) behavior was completely unacceptable. He was openly rude, bluntly disrespectful, and actually raised his voice at all of us. Instead of helping us through the process, he kept telling us we couldn't switch, offering no clear explanation and showing zero patience. It was especially upsetting to see him speak to my grandparents that way. To make matters worse, when we came back the next morning to fix the mistake he caused during the switch, he was still rude and dismissive instead of taking accountability and resolving the issue professionally. Switching phone service can already be stressful. Being yelled at and disrespected on top of it is not okay. Customer service -- especially from a manager -- should involve patience, clear communication, and basic respect. This experience was the complete opposite. I hope this location seriously reevaluates how customers are treated.

This business if a full scam! I went in the store to look…read moreat their internet and cell phone offer. How they scam people is they tell people to take the router home and verify the signal is operable. Many locations by T mobile are poor or no signal at all. So I did the free trial and returned the router to the state as agreed if the signal wasn't comparable to Verizon. So they misrepresented to me the program and then instead of a full zero bill the let the bill go to T-Mobile as if I signed up for a complete system including phone service which is what the trial is about. They're staff told me there no obligation and there will no bill and no charge for the trial. I did this same trial 2 years ago to tried to do business with our local T mobile and it failed signal then as well but it didn't have the scam tried on me then. This time their staff lied to my face and then when I talked with the manager those employees had been terminated and she would have to make me come into the store to nullify the bill. Now mind you when I returned the router from the trial period which I used 8"7 days of the free 15 day trial and did exactly as the staff informed me to do. To my surprise even though I have a paid in full trial with no balance on their own letterhead the manager denied any responsibility. she refused to credit the bill from T mobile. This is a real live scam from our Sonora area which you would think T moble wouldn't want public reports like this to get out in this small community. Not So! They don't even care, zero integrity, DONT DO BUSINESS THERE!! You will be disappointed and dissatisfied. I'm a true loyal Verizon customer but gave them an opportunity to earn my business and the free iPhone 16/ free iPad, / free watch is a total scam, don't fall for it!!! I'm sure with my experience with them turned out so dishonest that the word will get out and they will fail soon anyway. You can tell when you're in the store things are not kosher, you can feel the bad vibes. I can't even believe that a business with this open front retail store would even consider scamming as a legit store. Poeple are wise these days of all the scams out there but you would mostly see them on line or on your phone. Not anymore!! They have come to a new level, very sad, Sonora is a great community and you would just expect more out of them than a total fraud. I rated them a 1 out of 5 on the Yelp site only because a ZERO isn't a choice. Bad place!!!!

Great service nice quick easy drop off. I recently moved and had several old cellphones,…read moremonitors, and old iPad, etc to get rid of and after gathering my electronics and confirming their hours I popped in. Very easy and helpful place to get rid of old electronics.

Negative stars I…read morehad read the reviews for k&k and had several PC's monitors and keyboards . I checked the hours on their website and yelp and headed out from Tracy driving almost an hour in the rain and wind arriving just before 3:30 ( their posted closing is 4 pm). No one was there . I called and was told that they had went home at 2:30 because no one had come in... I told her I had driven an hour from Tracy , her answer was that I should have called first , really didn't care that they had inconvenienced me ... I didn't see anywhere that I needed to make a reservation to drop off .... wondering how people like this stay in business

I had the glass replaced on my camera today. I was greeted right away and everything was explained…read moreperfectly. The pricing was fair and the work was done in an hour! Thank you guys for fixing my phone!!

Very friendly, replaced my battery with one I had bought for my phone…read more They were fast. Very reasonably priced.