Cost three times as much as any other place in Modesto for a simple screen protector. The one I had…read morepreviously cracked, the place in the valley changed it for $10 and it fit perfectly. When that screen protector cracked, I took it to re-phone in Sonora. Was charged about $30 for the replacement and it does not fit tightly and has multiple air bubbles. When I took it back for the bubbles, I was told it was due to the case. However, the previous screen protectors fit flawlessly at a third of the price. Save your money and take a trip to the valley for your phone needs.

Quickly identified problem with phone and fixed it promptly. He used to be in downtown Seattle,…read morebut is now next to GameStop

I've been a customer of AT&T for several years now. My most recent visit was the same as all of my…read moreother visits. EXCELLENT!! The staff have always been courteous and helpful.

Terrible management. Worth the drive to the valley or the bay to not have to deal with their…read moredistrict manager. Do not go here, it'll cost double. Can't give less than one star.

I've gone to the Staples and Sonora for many years now and I have toso I was helped by young lady…read morenamed Haley big smile very helpful I thought to myself if I had an office I would hire her immediately to work for me you got a good thing going there I believe the young lady's name was Haley and the rest of the staff equally is happy and it's been that way for years here at the snore location!

Never buy the Asurion service plan they will screw you over and the people at Staples know it and…read morethey're not telling you. All their asses should be fired! https://youtube.com/shorts/JQlNSxRgZKA?si=AfIWtdpoGRIVa0Da

Terrible customer service and non-competitive pricing. I plan to leave them after being their…read morecustomer for 25+ years.

I came into the Sonora store because my phone was having an intermittent issue. I explained that…read morethe problem comes and goes. The two employees working told me that unless they could replicate the issue right there in the store, they couldn't help. They suggested I go home, get my Apple charger and Apple earphones, and bring everything back to demonstrate the problem. When I asked whether they didn't believe me, the young man repeated, "If we can't replicate the issue, we can't help you." Since I pay for full insurance on the device, I expected some troubleshooting or at least guidance, but there was none. Later that afternoon, I called Verizon's customer service line and explained the situation again. I was transferred several times and had to repeat the issue with each person until I reached Verizon technical support. They identified the problem immediately and told me it would get worse, saying, "It just happens sometimes." They approved a replacement on the spot. Even with full insurance, the replacement cost $90, and when UPS delivered the device there was another $33 charge. I also learned that the insurance isn't handled by Verizon at all--it's Asurion--so you have to file a claim directly with them. I had hoped the in-store experience was an isolated situation, but after reading the reviews, it's clear it isn't. I'm sharing this so the store can improve training on how to handle intermittent device issues and better support customers who are already paying for protection. It would also help if the insurance coverage and actual costs were fully explained when people purchase their phones. If everything must be handled over the phone or online, then the store functions only as a sales location, not a service one.

Been a customer for about two years now, these are the best folks…read moreI've met thus far in this town. they set the model for what all businesses should aspire to,....customer service is second to none. they've made a customer for life out of me,...and i cant think of another business out here that i would rather throw my money at than CITY CELL WIRELESS!!!

The City Cell staff is very knowledgeable and helpful. Pricing for products and services is…read more competitive and in many cases better than other stores. Eddie, my "go to guy" is efficient and effective in identifying the problems and provides quotes and oftentimes secures the customer approval prior to work commecing. The store offers many different types and brands of phones, both new and older models, stocks a broad range of phone peripherals and offers many plans. For the musical enthusiasts, I enjoy that City Cel carries many brands of speakers and karaoke machines that are discounted for my business. I highly recommend City Cel as your first choice in anything related to phones and other miscellaneous items.

If I could give this place negative zero stars, I absolutely would. This has been the most…read morefrustrating and disappointing experience I've ever had with a repair shop. Two weeks ago, I paid to have my phone screen fixed here. The SAME DAY I left their shop, my screen started blacking out. I immediately called and reported the issue, and the guy told me to record it if it happened again and bring the phone back in so they could fix it. When I went back, they told me they didn't have the screen in stock and that they would "call me" once they got it. Days went by, my phone kept getting worse, and every time I tried to follow up it was one excuse after another. I was told to come back multiple times, only to find the shop CLOSED during business hours with no answer on the phone. When I finally did get ahold of the owner, instead of helping, he was rude, dismissive, and even hung up on me. I asked for a refund since they clearly couldn't fix the issue, but was told they "don't do refunds." I asked where is their posted sign that says no refund , since every legitimate business is supposed to display it, and was told they "don't need to have one." Basically, they take your money, do a poor job, and leave you stuck. They kept pushing me off, telling me "come back in 3 days," then "come back in 2 weeks," then just flat out ignoring my calls. After all this time, my phone is still not fixed, the money I paid, and I've only been treated with disrespect & rudeness. This place is completely unprofessional, untrustworthy, unreliable, and dishonest. Save yourself the stress and DO NOT trust McHenry Phone Repair with your devices.

Terrible customer service and they don't even have the parts in store I left my phone for a week is…read morewhat I was told then i didn't get it for over 3 weeks the prices are supposedly half off but it's really like 5% off compared to other places I'd honestly rather pay full price else where after my previous experience

I had the glass replaced on my camera today. I was greeted right away and everything was explained…read moreperfectly. The pricing was fair and the work was done in an hour! Thank you guys for fixing my phone!!

Very friendly, replaced my battery with one I had bought for my phone…read more They were fast. Very reasonably priced.

I came in with a screen that was repaired from another shop for an iPhone 15... the screen that I…read morehad on was making my phone turn on and off when it was charging and it would not hold a charge... I went to ATT and I had insurance on my phone so they sent me here... they fixed my cracked screen and put the actual iPhone screen on my phone not an off market, and my phone is 100% back to normal like its brand new. I almost thought I was going to have to buy a new phone because of the issues I was having, but no.. this place saved me. Thank you!

Me and my bf brought our ps5 in cause the hdmi was broken thinking they could fix it nothing about…read morea non refundable refund got mention they kept it for almost a week too take it apart look at it and say they can't fix it and we should just have them recycle it we said no we will pick it up they charged 50 to just look at it we take it to another shop which was not as known they fixed it in less then a day charged me 99 and my ps5 works great now and before it wouldn't even turn on they tried to scam me out off almost 400 dollars it's a fat old white dude the manger that don't need to be working there if they are gonna get lazy and scam family's he seen us come in with our baby and still did not mention the non refundable refund please don't go there go anywhere else when I was in the there was a sweet old lady saying she got charged so much just for it to still be broken after they "fixed" it. Very unprofessional business I would give it a zero if I could