I was attended by Miker; he was extremely knowledgeable and quickly signed me up for the right plan…read moreto fit my lifestyle with the newest phone on the market. I had lots of questions and Miker had an answer for all of it, I would definitely recommend him to any current or potential Verizon customers.

Too expensive too expensive too expensive too expensive too expensive long waiting lines long…read morewaiting lines

This T-mobile store is right next to Trader Joe's. It seems to cater to the retired crowd. Many of…read morethe advertisements in the store were showcasing deals and promotions for those 55 years of age and older. There were several customers in the store being helped by agents when we arrived, but someone quickly acknowledged us and added us to their computer system to hold our "place" in line while we waited. They had a cushion bench that we plopped down while we waited. Dominic T. helped us out. We headed over to his station. There was only one tall stool which my mom took. We had a unique problem, but Dominic helped us further along by getting us a sim card and finding out that my mom's current carrier only ports numbers once a day at 11 am Pacific time. Helpful information! I'll be so happy when my mom will be off the other carrier and able to use T-mobile.

If you just want to make a simple purchase, waiting for a person to break free is tedious. I…read morewanted to listen to their Beats Pill Bluetooth speaker. So while I was waiting, I managed to pair my phone to their display and listen to it. I ordered a Bose Bluetooth speaker from Amazon; its sound was awful. After I paired the speaker, I turned it up. To my amazement, I found that other customers did not share my love of Irish music. Heathens. I only had it loud for maybe 10 seconds. I honestly did not want to disturb anyone. But you gotta do what you gotta do. Once an agent got free, it was simple. I want to purchase this. And I did and walked out happy. But still wondering how you cannot like Irish music?

I stopped in to this Verizon to get some technical help with a watch and a phone service and…read moreconnection to cellular. I has promptly greeted by salesman, Fante. This worker was outstanding- got the watch fired up and all the glitches and issues resolved. Very skilled and great Verizon store in Naples.

Didn't trust this store 2 years ago! The past few times I went it has been gotten much better. The…read morenew employees there are very friendly and knowledgeable. Happy to do business here now!

Employees were prompt and assisted me quickly. I was able to get all questions answered without any…read moreproblems.

Terrible, now my account is worse than at first! Never should have gone there. He has also given me…read morea bogus email.

My iPad got locked and nothing suggested online worked. Luckily, the Apple store is an easy drive…read morefrom most parts of Naples. Sometimes the Apple stores are crowded, my recent trip was quick and after walking in, I was helped immediately. Marlon was very knowledgeable and my iPad was up and running in a few minutes. He also removed the broken screensaver, unfortunately the store doesn't sell iPad screensaver replacements, but that's an easy one. The store is large and has a variety of iPhones, iPads, and accessories. The staff is helpful and friendly and this store is in an accessible location right outside the mall. This trip didn't cost anything and my iPad is working as good as new. Apple stores are a favorite, I use their products and definitely recommend stopping by.

The Apple store in Naples is perfectly awful: unless you are here to buy product, you have no…read morepurchase! I was told my problem with my emails was a Google issue and that I should reach out to Google. And then I was shown the exit. In New York City, in the Prince St store, a wonderful team of people too an interest in the problem proceeds to solve it ! Not only did they solve the problem, they feel they should give me pointers on how to deal with the issue should it occur again. Shame on the Apple clueless team!

I walked in because I needed some help setting up my phone (keep in mind , I am an AT&T customer)…read moreand the employee was very short and dry and gave me short answers not a pleasant experience. Unbelievable did not try to sell me any lines or programs or sales while I was there. I am an easy catch when it comes to that company could have made money right then and there if he did his job properly. In addition to him having head phones in the whole time while talking to me, and store was empty I was the only one in there. I walked out went to Xfinity gentleman was so nice said he'd beat any plan I have to earn my business and I could tell he was happy to be there and make money. Now I am no longer with AT&T and can happpy say I'm a Xfinity customer! Just like that.

I recently visited this AT&T location to get help for my 93-year-old father, and I cannot recommend…read morethem enough. We were assisted by Kris (Sales Rep) and Semaj (Manager), who both went above and beyond.They were incredibly patient, respectful, and took the time to resolve every single concern we had. It's rare to find such high-quality customer service, especially when it comes to helping seniors with technology. If you need help and want to be treated with care, ask for Kris or Semaj. Thank you both for making a potentially stressful situation so easy!

I broke my phone screen in a trip and contacted Techy the day I returned. The owner/operator was…read moreresponsive and gave me a quote right away. I took my phone in the next day and he had it good as new in 25-30 minutes. The shop is located inside Walmart so I was able to get groceries while he worked. The repair was done quickly and with excellent quality and he even threw in a free tempered glass screen protector, which he installed for me. Highly recommend!

simple job replace rear screen on iPhone no problems The tech could have had a little better…read morepersonality, but I was only trying to get my phone fixed.

On 8/19/26 I called T-Mobile to cancel my Home Internet effective same-day and spoke with rep…read moreSamantha (ID 807436), who was uncooperative and refused to process the cancellation for today, and while I was placed on hold waiting for a supervisor she sang on the line instead of handling the call professionally.

Fantastic experience switching from Verizon to T-Mobile. Justin was incredibly helpful, patient,…read moreand knowledgeable throughout the process, and Booz, the manager, made sure everything went smoothly. Great customer service, no pressure, and a very seamless transition. Highly recommend this store!

Connection issues with my cell phone brought me to this A T & T store. When I was in town a few…read moreweeks ago, I had absolutely no ability to receive voice calls at all and often was unable to connect to any network when I was not at my parents' house on their wifi. I even called A T & T customer service when I returned back home and got a partial refund on my cellular bill. I was advised to visit an A T & T store if the problem persisted the next time I was in the SW Florida area. Well, here I am, and the problems continued. I came in on a Monday and was promptly serviced by Halim. He suggested switching out my SIM card, which he did at no cost. I watched him scroll through a bunch of stuff on my screen and tap a bunch of buttons - woah! But twice he tried to get me to change my service plan. TWICE. Why? One of the lines I have on my current contract has the old grandfathered unlimited data plan; Halim told me TWICE that I really and truly didn't need that unlimited plan any more, even though the user of that line uses in excess of 10G a month. Gee, I thought I was here to fix my PHONE, not change my PLAN. Okay, we made a couple of test calls and my phone's working now. I even called home across the Gulf! Woopee! I leave. But I have to go back the next day. For I am constantly presented with messages that my voicemail password is incorrect and that I need to re-setup my voicemail. But it can't retrieve my greeting and it's failed. Then I'm given the "incorrect password" screen again. It won't connect to the internet at all. There's also no signal at all. When I do go back to the store, Halim is nowhere in sight. But I am checked in on a nifty iPad (akin to the Apple Store or the DPS where my name then goes up on a TV waiting screen) even though there are only 2 other people in this huge store. Once I'm finally tended to, it's discovered that the Cellular Data had been turned off on my phone. Huh? That's why I had no internet and I couldn't connect (iPhone 5's rely on cell data for voice). That's enabled at the store. When I get home, I discover that iMessages and SMS messaging have ALSO been disabled. What the heck did Halim do to my phone? Good grief. I doubt whether I would let anyone at this store ever touch my equipment again. I'll fix it all when I get back to Houston. I've been an A T & T customer for a LONG time and I've never had to go back to a store 2 days in a row to fix one of their employee's incompetence. And I SO resent the hard sell to change my plan while I'm not in my home city. Are you kidding?

The staff is very attentive and knowledgeable. I had a problem with my account and the manager…read morefigured it out when no one else could! I have stopped in here several times and they are always friendly and go out of their way to help you!

The agent that helped me went above and beyond to help me transfer the data to the new phone for an…read moreelderly customer.

I received an ad from them advertising Iris specials. I purchased an Iris phone and it was awful…read more When I ordered a new phone, Consumer Cellular refused to accept the Iris phone. So how can they now offer this crappy product as a new good product?