Apparently this store is under new management. Which is great! Jake and Evan could not have been…read moremore helpful and knowledgeable when we popped in for a new phone after dropping ours in the lake lol. Great selection of options. Awesome informative guys. No pressure. Straight talk. Highly recommend.

Great experience buying a replacement phone, getting a second for only the tax amount and also a…read moregreat transaction with DirectTV. The employees were super nice and knowledgeable. 5 stars for Sydney who was rerrufu

Extremely happy with my purchase and the friendly environment, as well as how informed the team…read morewas. Manager Rachel and her team did an amazing job on the swap from my old phone to the new. They also informed me of two deals they are running between the S7 Edge and the smart watch and the $200 Visa card. I absolutely love the homey atmosphere. The interaction between myself and the staff, they always make it fun to visit, and make a what could be stressful situation completely Stressless and most enjoyable. The wireless zone has gained a lifetime customer.

Fast and painless. 5 Minutes from when I walked in. Registered. Out the door…read more I wish there was an easier way to just return equipment

I wish I could give less than one star. I'm moving out of state and I wanted to drop off my…read moreequipment and close my account. I've been waiting more than an hour in a nearly empty store. There are four employees here, with only two actually helping customers. It's just painful.

I am going to keep this short and sweet because I have already written a 3-page letter to their…read moreCorporate Complaint office only to be told that regardless of how many mistakes were made, there was only one solution and no alternatives to rectify when an employee accidentally does not place the order correctly and that as a result you Cann't take advantage of the promotions offered. The staff is very friendly and they are always busy. It is not unheard of to be waiting 30-45 minutes before you are helped, even they have 3 staff present. I went in, was helped by an over ambitious younger gentlemen who was very friendly but made a key mistake that made me ineligible for any promotion because of the way he placed the order. The Manager and District Manager all attempted to rectify, but they don't have the authority or the permissions to apply a promotion onto the account. They have to suffer the agony of talking with their customer service who then tells them there is no way to fix the situation. In then end, Corporate contacted me and said you have one options and if choose not to go with it, there is nothing else we can do and today I am paying full price for a phone that should have been free when I transferred my service from Verizon to T-Mobile. If I could give the staff 5-stars I would, but the fact T-mobile restricts store employees from performing MANY tasks and requires them to sit on a phone with customer see vice to do half their job, that is what leads to long waits and over 5 hours of being in store only to find out Corporate won't fix the issue.

So I will never swap my phone to T-Mobile and I'm going to tell you why…read more Get some Pop corn and buckle up folks. My friend needed to upgrade her phone and I was coneodering a change over. We talked to Neil in the Auburn maine store. He looked us in the face and said he called the stores in south Portland and the Maine mall. He very specifically said the Portland store didn't have them but the maine mall store had 4. So my friend and I jump in her Tahoe and make the 45 minute drive to the Maine mall store. Neil in fact never called the Maine mall store. They had 0 of the phone wanted in stock. The girl working and her manager tried to smooth things over and offer solutions. However, still came up short. After the BOLD FACE DISHINESTY of NEIL in the Auburn store o will infact not be swapping my phone plan over. My friend proceeded to call the Auburn store and be hung up on by Jake who is claimed to be a supervisor. T mobile, do better.

It is now just the Electronics Mart. The people who work there are very helpful, with anything from…read morequestions about what kind of keyboard to buy to what I should do for cell phone service plans. Any time that I have a question I know that I can go over there and will get an answer.

Excellent people and service. I have had service for years with USCC, we switched to another cell…read moreCompany with in a week we switched back to USCC.

The Cell Phone Medic is the number one phone store that I've been going for 15 years. Highly…read morerecommend!

Everything! Glenn new exactly what to do to fix iPad -- was in a real jam with work. He fixed it in…read morebarely minutes! Love these guys!