Apparently this store is under new management. Which is great! Jake and Evan could not have been…read moremore helpful and knowledgeable when we popped in for a new phone after dropping ours in the lake lol. Great selection of options. Awesome informative guys. No pressure. Straight talk. Highly recommend.

Great experience buying a replacement phone, getting a second for only the tax amount and also a…read moregreat transaction with DirectTV. The employees were super nice and knowledgeable. 5 stars for Sydney who was rerrufu

Horrible customer service. Absolutely no help and lied about having a bathroom. We spent over…read more$1,000 and they would not set up our phone because they close at 7pm. I guess it's a hard stop. Do not recommend, go to another store. This one is not worth it.

Luckily I am savvy guy otherwise I would have been robbed by Mr Alaska himself AKA "guy with…read morebraids!" He sure does fit every stereotype I've ever heard about his demographic! Also as another reviewer said very condescending. He lied to me about everything and when we were all done he told me outright that's what he did! Said I needed wifi to set up my phone: False Said I would get a better deal if I started another line: False! He said I needed to erase my visible esim to get a quote on the second line: False Manipulated me into signing up for Verizon home protect making it seem like I already had it on my account: False As soon as a salesman of any sort uses the phrase, you seem like a smart man/woman you should immediately stop negotiating with them Also tricky little language like "you have Verizon home protect" does not mean you actually have it, It just means it is available. I will give him credit for being able to plant that in my head, although I canceled it before he was able to make money off of it I'm sure. also took me three different times to actually cancel the subscription. I ended up being able to do it through the My Verizon app.. this store is a nightmare. It should be restructured immediately! You need to get rid of the guy with braids. He is a scourge on your brand! Verizon's response to this review almost mirrors the response given by the last person who complained about this individual quite some time ago. Mr. Braids makes Verizon far too much money by lying for them to let him go. That's the only explanation for him still being at that store. I think we should demand he be removed.

T Mobile ripper me off , stay clear way over priced .They said around $80 a month but it was 160 …read more I returned everything , now they want more money and think I signed for a loan . Good place to get ripped off.

I went into Auburn US cellular store and was told that I could get Internet along with phone. So I…read moresat down with a representative and he told me there was absolutely no cost. If you decide to bring it back within 15 days of signing no contract Involved.I asked specifically are you sure there is nothing extra cost wise? He told me straight to my face that there was no extra if brought back within the 15 days. I told him I only needed it for a few months and didn't want to get tied down with anything. It turns out when I went to sign he did tell me after I prodded out him That there is a $360 charge for their Internet module which boils down to 36 months at $10 a month prorated for as long as you keep it up to three years. At that point, I was going to walk out because this was what I didn't want, but he talked me into trying it out and if I didn't like it, it would cost me nothing just bring it back within 15 days. I said fair enough. Well, after 14 I brought it back and it turned out that they have a $39 restock fee. never told me about that and lied right to my face that he did. I told him "boy you people must really need the money if you screw a man for 39 bucks. Well, this is the second time they have taken advantage of me and I should've known but I just wanna warn people that these people are very deceptive and outright liars . caveat emptor " buyer beware" stay away from these people. Unfortunately, I come from a time. When a man's handshake is his honor,I can honestly say this no longer exist in today's society where they will screw you over for two bucks. All I can say is "bad karma is a bitch" I would've given "0"stars if it was available to give. 3/27/2025 Drio 1

The worst place to come to in service at an absolutely horrible. they take a sweet time overall…read morewill never come back.

I hate my new t-mobile service that took over US Cellular. I had wonderful customer service and…read moreprompt responses and help from US cellular. T -Mobile is the polar opposite. Thirty minute wait times on the phone to get any kind of support. And when you could go visit the stores, they can't do anything to help you or make changes to your account. I hate this service and I will be looking to move.

Junk batteries and the guy who runs the shop doesn't know what he is talking about. The replacement…read morewas almost as bad as the one in the phone.

My computer, which contained very important information, had broken down and wouldn't turn on…read more After contacting a few repair shops, I found iFixandRepair company. Toga is polite,friendly and professional.I'm so glad I chose them because they repaired my computer within a day at an affordable price.I would 100% use Toga again,as well as refer him to friends.

Called these guys in a panic when my external drive quit. Turnaround was faster than I expected and…read moreI got back 95% of my photos. Helpful, explained everything in plain English. Worth the cost!