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    Cricket Wireless Authorized Retailer

    5.0 (1 review)
    Closed 12:00 pm - 6:00 PM
    Updated 1 month ago

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    2 years ago

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    Smart Phone Repairs

    Smart Phone Repairs

    3.0(2 reviews)
    3.0 mi

    I've taken an iPhone and a tablet here for screen repairs. Both were quick turnaround. And cheaper…read morethan I could find elsewhere. They communicated with me every step of the way and both the phone and tablet are working great. I will be using them again if I need to.

    Took my samsung galaxy s20 here, the back glass was broken along with the screen and the camera…read morelens was scratched, but i figured i could live with the back glass being cracked, so i only asked them to replace the screen and camera. it was repaired quickly and I was happy at first. However, about a month later, the camera completely stops working. The camera app wouldn't even open and I take it back in. When I drop the phone off, they tell me that because they did the camera repair, they'll fix it no charge, but they would charge me about 10 bucks to replace the back glass, because they had to to get to the camera. I thought this sounded fair so I left my phone with them. Later, they called me and said the phone was ready and I came to get it. When I arrived there, the bill was around $60 and I said "that's not right, I was told $10 before" the guys that work there said that they had to charge that much because they opened up the phone. But they knew they had to open the phone when they told me $10. They didn't care, and claimed the camera must've been damaged by another fall, even though there was no new physical damage to the phone since they replaced the screen. I pointed out that there was no screen protector and the new screen still looked perfect, but they didn't care. I dropped the phone in the past which resulted in the cracked screen, back glass, and messed up camera originally, but it didn't make the camera fail completely like it did immediately after they installed a new camera. I feel any reputable business would have done this work free of charge. These people don't stand behind their work, and they will lie to you just to make you be on the hook later to pay them what they want. If they had told me before that they don't stand behind their work, and told me what they actually would've charged me, I would've gone somewhere else. they lied to get more business from me. I wasn't even going to write a review, but I've had a new development. the glass covering the new camera they just worked on just randomly fell off one day, wasn't dropped or anything. And now my phone has started acting really strange, it won't charge from the charge port anymore, and the speaker got way more quiet, and it randomly drops signal and it didn't do any of these things before the glass fell off. I have no idea whats going on, but I'm thinking that maybe moisture got in because the glass is missing. So the moral of this story, don't let their low prices fool you. I'm pretty sure my phone is ruined now, and it's completely because they do crappy work, and they don't even fix problems resulting from their work. I learned my lesson the hard way, now I'm probably going to have to trash a $1000 phone. I will never use these guys for anything, and I've told everyone I know this story and warmed them as well. Don't believe the good reviews, apparently they pay people for reviews, which is something they never told me, a disgruntled customer. They probably only tell that to people that didn't have problems. I'd bet any money most of these generic 5 star reviews come from people that bought a phone charger or case or something, and wanted a $5 discount they give for reviews. not worth the risk, your devices are too expensive to let these guys possibly ruin them. I wish I'd listened to the bad reviews. Don't make my mistake.

    Cricket Wireless Authorized Retailer - mobilephones - Updated May 2026

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