The service at the this store has been helpful over the years. However, the icon for the Geeks was…read morenot transferred over to my new computer. When I try to get help using the Best Buy icon it asks for a password and/or a code depending on how I approach it. I have never received either. I have hesitated to get help over the past few weeks because I was on the phone with them for 2 hours the last time and what they did has not resolved the issue. I am ready to stop doing business with them after years. I take the laptop in about once a year for service and I could probably do that a lot cheaper if I work with a computer person individually. It is just so annoying and a waste of my time because the store will not deal with the printer issue and I must go through the remote service.

If I could give more than five stars, I would…read more I recently visited the Knightdale Best Buy to purchase a new television for my husband's and my bedroom, and what I experienced was nothing short of extraordinary. From the moment I walked through the doors, I was greeted by multiple friendly, engaged team members-each one making me feel seen, welcomed, and genuinely appreciated. I've shopped at many retail stores in my life, but this kind of environment? Rare. You could feel the positive energy in the air. To be honest, I usually avoid shopping in stores altogether. I do almost all of my shopping online because, let's face it, walking into a store these days often means dealing with poor customer service, a lack of product knowledge, and a general feeling that no one really wants to help. But something told me to walk into this Best Buy, and I'm so glad I did. This team completely changed my perspective. As I took some time to browse and do a bit of my own research, I was approached by the General Manager, James. His approach was the perfect mix of professional, warm, and sincere. He didn't try to sell me something, I never felt pressured. Instead, he took the time to listen and help me identify what I truly needed. That kind of leadership sets the tone for an entire team. Once I had narrowed down my options, James introduced me to Gideon, who completely blew me away. Gideon is, without exaggeration, a TV expert on another level. His knowledge of every make, model, and feature was unbelievable. He effortlessly explained technical details in a way that made sense, compared specs with clarity, and guided me without pushing. I learned more about televisions in 15 minutes than I ever expected to. Thanks to their help, I confidently purchased a Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google television yes, for our bedroom. Is it probably bigger than it needs to be? Absolutely. But do I regret it for even a second? Not a chance. We joke that we now have our own private movie theater without ever leaving bed. I also picked up an Amazon Echo Show and a GoPro Hero 13, rounding out what became a full-on tech upgrade we didn't know we needed, but are so glad we got. Even the pickup experience was top-tier. The TV was a tight fit in my vehicle, but James and another team member rolled up their sleeves and made it happen. They patiently repositioned, adjusted, and didn't leave until it was safely loaded. Who does that anymore? That level of care and service is something I'll never forget. From start to finish, this experience was luxury-level service meets expert-level knowledge, something that's becoming increasingly rare in retail. I consider myself a discerning shopper with high expectations, and this team exceeded every single one of them. This visit reminded me of how amazing in-person shopping can be, when it's done right. For the first time in years, I can confidently say I will not be buying my electronics online anymore. This is one store I'll continue to come back to, and I'm genuinely excited to do so. Knightdale Best Buy, you didn't just meet the mark, you redefined it.

I went to VEC a couple years ago to buy cabling. The staff was helpful and friendly back then…read more Things may have changed. Maybe I caught them on a bad day. Anyway, they were low on a common product I needed. He couldn't process the charge on my crdt card. Had to call someone for assistance. Began acting rude and ignorant to me and polite, intelligent, friendly to the help on the phone, aka Hyde and Jeckyll. Switching back and forth was funny to observe, he started twitching around with a razor blade knife, also. Eventually, they manually took in my credit card like in the 1970's and said they have a new operating system w/bugs.

Very friendly, called first to see if they had what I needed and it was in stock. Not a techy…read moreperson but they look like they know their computer needs. Would definitely recommend!

Greeted at the door and was helped right away. I had $35 in Best Buy rewards and decided to…read morepurchase a mini fridge for our garage. It was on sale for $99, including rewards and tax, $77 out the door. Very helpful associate named Ozzy helped me, the gentleman at the front (Zac, I think?) loaded the mini fridge into my car. Entire process was under 20 minutes! Plenty of parking but the spots are pretty snug.

Purchased a TV from Best Buy online. It was available for pick up that day or free delivery a few…read moredays later. I chose delivery. Best Buy called to schedule delivery. The day before the scheduled delivery Best Buy called to confirm the delivery. THE DAY OF DELIVERY they call back to say they don't actually have the TV and have to reschedule delivery for a later date. WTAF! How does Best Buy stay in business like this? Immediately canceled the order and am buying from their competitor. Avoid Best Buy unless you just want your time wasted!

Welcome to Knightdale Target home to the ONLY business in Knightdale, NC with a red bullseye logo!…read more Are you tired of friendly staff? Do you enjoy picking through piles of clothes and shoes carelessly tossed in a pile on the floor? How about aisles full of empty shelves? Incorrect online inventory? Are you over the whole multiple registers open thing? Then you sound like just the right type of self-hating idiot who keeps us afloat! So grab a cart left somewhere in the parking lot and come on in through our TYPICALLY working automatic front doors and enjoy a one of a kind shopping experience at Knightdale Target! Remember! Any old business can hire enough people or train those people to be friendly or have those people stock the shelves or update their inventory. But not at Knightdale Target. Never. Not ever. That's the Knightdale Target guarantee.

Very nice clean store with wide aisles and clean restrooms. Easy to find items helpful friendly…read moreemployees and decent prices. I looked at these reviews completely wrong. Go see for yourself.

I can honestly say this is the best customer service I have gotten in a long time at a business!…read moreThe staff are AMAZING and super friendly! The delivery staff was awesome! I have nothing bad to say about this location....It is just AWESOMENESS!!! I will be back for my living room furniture very soon! The Knightdale Store Rocks!!!

Advertised Prices sound good, yet the add-ons costs make their price twice what I was paying at…read moreVerison

We went to Metro Mobile in Knightdale yesterday and I was really impressed. The Manager Johnny and…read morehis team were answering customer questions and teaching them how to operate their phones, taking their time with them and not just blowing them off like other stores. Their caring and concern was very refreshing. Any phone model that was asked for is available (a new concept) in the store. We were even offered water while waiting. After observing all this we switched to Metro Mobile for a great deal and service. Kudos to Johnny and his team!

Took a while to get what I ask when i always picked up pawns. Idk why they ask when they're gonna…read moregive what they're going to give. Besides that, they are FRIENDLY. KIND. Treat people with dignity and respect. I can barely negotiate like most others in this state, BUT. I don't stop trying. I know I would travel an hour before I go near National.

James is the owner and is a very honest and fair guy as well as Dustin and the other guys that work…read morethere. Always very helpful and polite. Great place to sell jewelry and gold, and great place to buy guns and ammo. Wouldn't go anywhere else for business.

Sorry I have to give them one star. They did come the same day, charged me 260.00 for a repair…read morewhich lasted one week. Strange that they happen to have the part I needed in their car. I have been trying to reach them for two weeks all I get is a message "mailbox is full" now the message says this number is no longer accepting calls...what a scam.

From the owner: Raleigh SAME-DAY In-Home TV Repair of HDTV, LCD, Plasma, Big Screen, Dlp, Crt, Home Theater, all…read moreelectronics . We repair all makes and models like Samsung, Sony, Philips, Mitsubishi, LG, Vizio, Panasonic, and Home Theater Projectors from BenQ, Sharp, InFocus. We have over 40 Years Experience and give a One year WARRANTY. Serving Raleigh, Cary, Durham, Wake Forest, Chapel Hill, and surrounding - we are the Best Local IN-HOME TV Repair shop who will come to your Home or Business to Repair your TV and Electronics Today - usually within an hour. NEC, Philips, Hitachi, Panasonic, Mitsubishi, Vizio, Dell, Sharp, Magnavox, LG, JVC, Polaroid, Pioneer, Zenith, Vivitek, Sanyo, Protron, Olevia, Emersonj, Akai, Westinghouse, Fujitsu, GE, Daewoo, Jensen, Bang & Olufsen, VMP, Coby, Insignia, Klipsch, JBL, Yamaha, Sony, Pioneer, Polk Audio, Denon, Harman Kardan, Crate, Wisdom Audio, McIntosch, B&W, Tannoy, Swan,Optoma, InFocus, Panasonic, Sharp, Dell

We used IFix repair for our refrigerator recently for the first time…read more The experience was great. and it started from the receptionist who answered the telephone. Very professional, efficient and polite. The tech, Andrii, sent to our house was prompt ,straight forward and highly skilled. He repaired out appliance efficiently and the charge was reasonable. We will be using IFix in again. Finally, a company I can trust!

Fixed my phone quickly and explained what was wrong with it,Great customer service and very friendlyread more

Game stop has lost a long time pro member for not allowing an honest review. Being made fun of for…read morebuying funko merch isnt somthing i ever thought would happen the store in quistion is in Rocky Mount.

This place is convenient and the staff are usually helpful. It's nice that they are real people who…read moreplay games, like to talk about them, and don't act like robots just trying to make it through the workday. The prices are okay, but wish they would pay a little more for used games. Understandable I suppose since they do have to run a store and pay people, but it did deter me from selling my last games. I went privately through FB marketplace, and got a decent return. I did buy a controller here that had a joystick problem and brought it back next day. They swapped it without any trouble and apologized.