I came to the store and was immediately greeted by Steve. I came to replace my iPhone and camera…read morescreen protectors. Steve found my iPhone screen protector but the camera was out of stock. He went out of his way to log me into the site to request the camera protector guarantee. Great and quick service. The cost was minimal for such great service.

this is general review of the company. everything about att is bad, they rely on ai to answer…read morechats, phone calls are robo systems using ai tech all of which route and does things you don't even ask for. even so the customer reps are terrible over the phone and 9.99 times out of ten these customer service in the technical department don't have a clue to whats going on as that is the way they train them to read out of book and give answer that don't work or have nothing to do with the problems. then theirs the customer service abroad who are clueless as well to which most time you can't even understand. our business and personal services are in the usa and so is our account, so why do we have to talk to someone overseas who doesn't understand english and if they do we can't understand them. sending out a tech to your home or business in most cases if its residentual you get the six month in tech who relys solely on the tools because he doesn't have the real training or experience to trouble shoot real problems. in my case my landline has been out for almost a year and you can't get anyone to fix it unless you wait for hours on the phone only to be hung up on then forced to call and start over. you ask why in my landline out its because the last time i called for internet issues they had at their crossbox, the tech cut the wire on purpose since they didn't like me telling them the trouble was on thier side. i'm in the process of dropping att landline for another company simply because they don't want to support landlines anymore yet their voip lines are just as worse in all ways because its attached to your internet lines.

Dominic was very attentive and explained everything thoroughly! He provided great customer service…read moreand did everything for me quickly and efficiently.

Terrible experience i was just telling someone not go there and remembered how bad they would have…read moremessed us up. When we were getting the iphone 16 last year they told us they had all 4 phones we needed and we show up then they say we don't and we can order them, but they knew we didn't want that, they just wanted the sale. The other issue is that the glass back of 2 of our previous phones was broken, they told us it was fine that we can just send it in and we'll get the credit. Once again wrong. We went to another store and they told us we had to get it fixed before sending it or we simply won't get the credit and would be charged full price for each phone that wasn't up to their standards.

High complaint volume -- Verizon Wireless is often listed among the top three most complained-about…read morecarriers each quarter. Customer dissatisfaction -- Reviews indicate that many customers experience long wait times and unexpected fees. Service quality issues -- Numerous complaints highlight poor service quality and billing discrepancies. BBB complaints -- Verizon has a significant number of complaints filed with the Better Business Bureau, reflecting ongoing customer issues. Trustpilot +2 AI Summary verizon the company with most complaints Verizon consistently ranks among the top wireless carriers with the highest volume of customer complaints. Data shows that it frequently appears in the top three most complained-about companies in the industry, indicating significant customer dissatisfaction overall. expertbeacon.com When it comes to Ai, this is where it shines, having the ability to gather up everything that is out there, hidden or not. Or just not as easy to access without Ai. This is the worse cellular company to can connect your devices to. I have been a 9 yr customer, I know. Worst customer service and worst frustrating phone calls just don't make it worth it.

by far the worst experience ever. They had a few employees not doing anything while there was more…read morethan 6 customers. this place needs to get shut down

Great customer service and prices. The owner personally greeted me and answered my questions trying…read moreto actually help. Not once did I feel I was being sold anything but they were actually helping with my situation. Would recommend to anyone out there that needs help with their IPhone, IPad or Computers.

The service was not only Horrible owner looks like he doesn't care left my CD player had to call…read moremultiple times to find out status at the end 2 weeks later it could not be repaired very sad I had it repaired at another place $18.00 plus labor

03/2026 Rating: 5.0…read more That feeling when you realized that your phone is done-zo! I. Nearly. Died. Long storty short, my phone fell and briefly got wet. It was a Sunday afternoon and ts been raining buckets nonstop. Ran to AT&T, the young worker there, zero desire to provide customer service. Informed me that they do not schedule a tech to come to your home or work or in the middle of Walmart to fix your phone anymore. That I now I have to make an appointment and go to an Asurion facility and get it fix there myself and that I will pay an addition fee despite paying monthly for insurance. Ridiculous! Despite telling her that I have insurance, she did not really listen. She should've just advised me to go straigh to Asurion instead of keeping me there, trying to sell me an upgrade. I was ready to call T-mobile. STORE: Inside building is just an empty room with a costumer service counter and a wall of accessories for sale. They do all the repairs in the back. No decor whatsoever, just couple of chairs. The store is clean and they were sweeping the floor and was getting ready to mop near closing time. CUSTOMER SERVICE: In my desperation, I took a chance and drove to this location in the rain with 45 mins till they close. The store looked closed from the outside and I nearly died again. But, as soon as we entered, Joey came out and asked what's wrong and right away he diagnosed that I just need a new screen. He assured me that it would only take about 15 minutes, as long as I have my icloud information. Racking my brain, he returned not even 10 minutes later with my cellphone screen alive, bright and working!!! I was able to enter my icloud info and Joey promised 10 minutes. And he delivered! I am amazed. This has to be pure luck. He saw how stressed out I was and he made it his mission to fix it. I told him my experience at AT&T and asked how if they no longer do house calls and he said that is false. AT&T should have given me that option, something like choose mobile repair or something like that and I would've been able to schedule for someone to come to my work the very next day. Basically he told me that I could've done all of this at home via the website. So now I feel stupid, but really people, just do your job. 5 Stars for Joey's excellent customer service. He listened, he found a solution, he showed empathy and he was efficient. It was a horrible day, but in less than 30 minutes, he managed to save the rest of my Sunday. Thank you!

Phone had warranty by Asurion. The instructions that were given to me online weren't clear but…read morereferred me to this location. The front desk man was very vague and not helpful at all and actually brushed me off. I called back Asurion and had them cancel my claim and took the phone to Allin1fix in Leisure City. They had the phone up and running in 30mins without having to change any parts. The technician charged me peanuts for his time. I was so grateful I gave him extra.

Poor customer service, lady was more worried about flirting with the client than working, we stand…read morethere for 18 minutes and she pass somebody else in front of us, not aware at all! The girl was with red hair, also took her 12 minutes just to find a TV in the back, the other employer had to go there to see what was going on, also the information that was given when I called about my bill was wrong, they need to teach the employers better and check who is worth for the job.

Have had many good experiences here! Worked with a young…read morelady today who did her best and made it easy !

The employees in Miller Square are always so helpful and friendly. They have a great selection of…read moregames/collectables and some cool finds if you keep your eye out!

Great experience! Very polite & friendly staff. Came to this location after visiting another one in…read moreWest Kendall and having a terrible experience- but what a difference this one was. So helpful and accommodating. Gaby helped us with everything we needed. She was so patient and informative even though it's busy holiday shopping time! Will continue coming to this location from now on! Also very well stocked location.

We came for a specific bag. Roxanne was the only one to acknowledge us even though there were…read moremultiple staff present. She was knowledgeable and helpful. The price was roughly $300 but the quality was worth it.

Great customer service!! More than one person helped me and my husband with shopping. Definitely…read moreworth the in store experience.