Got told the bill will only go up 40$ they added a free tablet and Disney and all that bundle to it…read morenow my bill is up by 300$ and the guy that checked us out is there certain times we went in about 3 times was told it's a technical issue should be fixed and it is still showing the same amount I call the store to confirm the person there is working and they never answer the phone if I call T-Mobile over the phone they tell me I have to go in store I cannot keep going back and forth ! I thought I was getting a deal but feels now I'm getting screwed over u can take back the tablet and take off the Disney plus and I will still pay 40$ a month for the phone only which we wanted originally only the phone but we confided in the guy in this supposed great deal !!!

Once they've sold you the phone, they don't want to help you after that. They don't answer their…read morephones in-store admittedly. And when you go in, they do the minimum while they're waiting for their next break. I don't think these people work beyond simply selling you things. It was laughable and a beyond horrible experience. We had to get the help they should have given us on tech support over the phone because of their extreme complacency and incompetence. If I could give less than one star, I would. It was a truly unbelievable experience.

There was 1 person working and a line to be helped by that person. When we were 2nd in line, a…read moreperson walked in and straight up to the staff member. She started helping them without redirecting them to the line that had formed. We just left.

Having employees call back and fix the issues they created by trying to get commission.read more

My girlfriend and I came in to switch our plan, upgrade to a new phone, and apply her work…read morediscounts -- and Derek made the entire process smooth, stress-free, and honestly enjoyable. He was incredibly patient, kind, and knowledgeable, even while answering my 100+ questions and gracefully handling my girlfriend's sassiness . Derek never rushed us, explained everything clearly, and made sure we understood our options so we could make the best decision. He went above and beyond to get us set up on the right plan with the right discounts, and you can tell he genuinely cares about helping people, not just making a sale. Because of him, we'll only work with Derek from now on and will absolutely recommend him to friends and family. If you're thinking about switching plans or upgrading, ask for Derek -- you won't regret it.

Derek was our guy who helped us he Did a great Job and his help was much appreciated.read more

Don't waste your time, they are an Unauthorized apple repair center. They use Secondhand parts and…read morecan't calibrate. Phone screen won't work the same as an OEM part. Use an authorized repair center in the future.

This is the best cell phone repair store I've ever been to. They were quick to facilitate my…read morerepair. They got me back on the road quick. They understood that I needed my phone for my business and they didn't show any lack of effort. Definitely recommended and I look forward to next time I need their services.

If I could give them a 10 star review I would the salesmans name was Jack he help me out on the…read morebest deal on a phone for my daughter he also got me the best deal on a phone case and charger I would highly recommend this business for anyone looking for a phone service or new phone.

I ordered some items on Wish to be picked up. When I arived at 17:56 (had some trouble parking),…read morethey had already closed. This was still in their business hours, yet the store was dark and empty, and locked.

Beautiful store front. BUT ... So many issues that indicate…read moreprofound problems there!!! 1. The representatives there PUSH and PUSH to force me as a client into the sale of increasingly expensive equipment and services! 2. The agents turn into mean and discourteous people when they realize that you as the "client" are also there needing "support" for AT&T products. 3. The agents have no time to give clients. Delay and fail to meet appointment times as pre-arranged by over an hour. 4. The agents repeatedly give incorrect information about plans and products. 5. They cannot give precise accurate responses to the actual cost of their own AT&T services and products after the sale has been transacted. i.e. for months 1-36 6. The worst customer service!!!! These are the reasons we will be switching to another carrier ASAP.

Worst AT&T I've ever been to. This isn't our first bad experience there. Not enough employees to…read morecover the volume of costumer traffic.

I believe the this store is under new management so a lot of the older reviews don't apply anymore…read moreas those were the previous owners. I bought a phone from here and they have a wide selection is accessories - the lady who helped me was very knowledgeable. I would recommend this place if you're looking to support a small business and need to buy a cellphone or accessory.

Paula was very nice and helpful. We went there to check out videogames and they had a vast…read moreselection. Highly recommend this store!

I would never recommend this business to anyone. When I brought my iPad in to Cellular Care it was…read moreworking perfectly fine, but had a cracked screen I wanted to replace. They suggested an off brand screen , saying they've had great success with them and I would save $100. They also said we could save tax by paying cash, so we did. When I first picked it up, the image was cut off on the side, so they said they had to order another screen. When that was done, I picked it up. It seemed to work, although I had to touch multiple times to put my code in. Foolishly, I paid them the balance of the money, now amounting to $230. That night I found I could not even swipe the screen open. The touchscreen was hardly working at all. They said it might not be compatible, and offered to get an Apple screen, but wanted more money and couldn't guarantee it would work. I ended up going to the Apple Store where it was determined the mother board was bad. I was able to trade in my iPad and bought a new one. I'm convinced they damaged the motherboard while working on the device, and they refused to give us back our money.

No pierda su tiempo entregan los trabajos tardes y no lo terminan don't waste your timeread more