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    Cricket Wireless Authorized Retailer

    1.0 (2 reviews)
    Closed 11:00 am - 8:00 pm
    Updated 1 month ago

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    Cellphone Trendz - Interior

    Cellphone Trendz

    2.0(28 reviews)
    19.2 mi
    $

    Oh jeez, had to dust off my Yelp and modify a review I left ages ago. Just had the worst…read moreexperience dealing with a simple screen replacement. Went later in the day, cracked iPhone screen, straight-forward replacement, got it finished near closing time, paid and left. Only after a bit of normal use, it must have had some compatibility problem (3rd rate aftermarket screen probably) and would not pinch-to-zoom. Took it back the next day, the attendant acknowledged it, replaced it again and it still was doing it. The attendant herself (like the employee the night before) was as helpful/polite as she could be, but it all turned to garbage when she got the owner on speakerphone for a "now what do I do?" call. He tried to pawn it off on us that the phone's "data was corrupt" and we needed to basically reinstall/update system??? The worst case of "did you try restarting it?" I've ever heard. It then became like an episode of Columbo with my indicating that the phone was fine, if the data was a problem, it wouldn't have changed with the screen, and he was all "these work all the time blah blah blah". It was immensely stressful and dripped with lack of concern for customer satisfaction. I told him he could just forget about me taking the phone home and doing some sort of factory install on it to just be back where we started from, and I needed the phone fixed now. Bear in mind, I put the attendant herself at ease that she was not the problem, that this was her off-site manager's rotten idea of customer service policy. Thinking WE were the one's going to be stuck, he said snarkily "what do you want me to do then?" And we replied, "a refund?" He snapped "then you're going to get a phone without a screen" (clearly he didn't grasp how this repair had been basically mere hours prior, on the previous night). We told them "just put the original cracked screen back on, it's probably still in the trash can!" [It was at this moment... he knew.... he f/ed up] The (still nice as she could be) attendant went back and got the heaping case of trashed screens with a look on her face like "good luck." Without missing a beat, we just grabbed the one right on top, there it was, the exact one... "there it is! Just put it back on and give us our money back!" (Gotta say, poor attendant girl giggled... agreeably). The owner had nothing else arrogant to offer at this point, and the attendant put the old screen back on. Oh! And then we held the phone in front of her and demonstrated perfectly normal pinch-to-zoom function, (which OF COURSE it was their shoddy replacement parts with compatibility issues). That got a smile outta her. He begrudgingly authorized the refund, like pulling teeth. We left losing a whole day right back where we started from because of this owner. Anyway, beyond offensively rotten customer service POLICY, so bad it's punishment for the poor employees just needing the paycheck. The owner is a classic "take the money and run" shyster. The only thing fun about the whole stressful experience is we've turned his "your data is corrupt" B.S. line into a household meme to have fun irritating each other. "Hey, guess what... your data's corrupt!" "OMG DAD, WILL YOU STOP!!" hehehe... anyway, our luck ran out here. Recommend you just drive right on by unless you like being taken for a tool.

    Replaced my iPhone screen Sunday afternoon in 45 minutes, reasonable priced, pleasant to deal…read morewith,. Will use again.

    Photos
    Cellphone Trendz - Front

    Front

    Cellphone Trendz - Do NOT get anything repaired at Cellphone Trendz on North Tarrant!

    Do NOT get anything repaired at Cellphone Trendz on North Tarrant!

    Cellphone Trendz

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    AT&T Store

    AT&T Store

    2.5(10 reviews)
    6.7 mi

    At first I was straddling the fence about this store, I was the first one to arrive after opening…read moreat 0900, everyone was either on the computer or on their phone. "First thought okay they are tooo relaxed" Skylar was the representative who helped me upgrade my phone. She didn't try to sale me everything in the store. She asked me what i wanted and I shared my needs and we talked about the different options. I appreciate that, cause I'm already ready to make a purchase I don't need the added stress. As I was sitting there for my upgrade I seen how they moved and assisted others as they came in for service, it's the end of the month and they're all looking at the computers to ensure each employee meets their monthly goal. This changed my first impression a little, I have no complaints on the service I received from Skylar, she asked me if it was okay if she helped the next client while my phone was doing its transfer process. I know she needed to do it anyway cause there was nothing else she could do for my phone...it's just the courtesy given. I just feel that when your customer enters the store no matter what you're doing, at least one of the representatives should acknowledge that they entered and give a time of service. ie: "Good morning. Someone will be with you shortly." So if you're in this area give Skylar a chance help her reach her monthly goals

    To preface I have been an ATT customer for over 10 years. The store is great the staff is awesome,…read morethe store gets 5 stars. ATT cell service is terrible and gets zero stars, but that wasn't an option. I purchased 4 iPhone 16 due to the issues we were having thinking it was just old technology slowing us down. Now that I have a phone bill to rival a car payment I feel I have the right to complain that the ATT service in the burleson area is terrible for the price we pay. Spotty service at best. Can't have a phone call without it dropping calls or cutting out. And texting is just as bad. It definitely could be a user error. But the great staff at the store was not able to help. The brand new phones are deemed fine but didn't help. I am not happy with the quality of cell service I get in this area for the money I spend. Please do not fault the store for ATT service down fall they have just conveniently removed the "ATT" option from yelp and made it store specific unlike several competitors that I can rate their company alone. So I assume that's by design, from a history of un favorable reviews.

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    AT&T Store
    AT&T Store
    AT&T Store

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    Reiko Wireless

    Reiko Wireless

    5.0(1 review)
    33.5 miNorth Dallas

    Reiko New York has finally opened their store in Dallas, TX!…read more I have been keep buying Reiko products for several years directly from Reiko New York, as always positive experience. Last time, I called sales from Reiko New York, they told me that Reiko just opened their new store in Dallas. The online sales I talked to told me to check out the new store. He also told me that there is no shipping fee if I order directly from the Reiko Dallas store. So within three months, I went there a couple of times to check out the new items. The two sales in the store help me a lot, I always feel very confident to buy Reiko products when I talk with the sales in the store. These two folks are very professional and detailed oriented. If you are in cellphone accessory retail or wholesale business, I will highly recommend Reiko to you. Sam

    From the owner: 15 years trusted wholesaler for phone accessories. Great supplier for your business. 15,000+…read morequality items for iPhone, Samsung, HTC, LG, Huawei and more Devices. Great prices, NEW shipment every week. The largest wholesaler and manufacturer of cell phone accessories for over 15 years. We have a huge selection of over 15,000 products to choose from, and new shipments of the latest models and products coming every week. Whether it's Apple iPhone accessories, Samsung Galaxy accessories, LG, HTC, Nokia, etc., covers, pouches, headsets, chargers, screen protectors or other wireless accessories for carriers such as Verizon, AT&T, Boost Mobile, Cricket, metroPCS, etc.

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    Reiko Wireless
    Reiko Wireless
    Reiko Wireless

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    The FIX - The Parks Mall at Arlington - Keep The FIX in mind and give us a call for a quick and durable phone repair when you need one.

    The FIX - The Parks Mall at Arlington

    2.9(18 reviews)
    14.4 mi
    $

    This is the third time I have used the services at this place and I just must share with people my…read moreexperience! First they replaced the screen on my phone for the price less than any other place at the mall with the great quality that you won't be able to tell if it was ever cracked. Then my husband old phone wouldn't turn on so we took it to Apple Genius Bar in Dallas and they said the phone' mother board was damaged and there was nothing they could do to fix it or retrieve the files that were on the phone and suggested us to get a new phone (of course). So we took his phone to "The Fix" and it turned out we needed the charging phone replacement. Which they ordered and replaced for $75!!! We are so grateful they fixed and made the phone work again and us being able to access the life changing files on that phone! Thank you so much guys! Highly highly recommend this business! If you need your phone fixed this is the PLACE!

    I had them repair my iphone and within the week my phone screen is on but I can't use it. when I…read morereturn he told me I have to pay for the repair that he did. don't go here unless you are prepared to pay within another week.

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    The FIX - The Parks Mall at Arlington - We'll fix your smartphone in no time with our experienced phone repair technicians. Call us today at  (817) 419-6161

    We'll fix your smartphone in no time with our experienced phone repair technicians. Call us today at (817) 419-6161

    The FIX - The Parks Mall at Arlington - With the help of our professional phone repair services, any type of your phone-related problems can be sorted out

    With the help of our professional phone repair services, any type of your phone-related problems can be sorted out

    The FIX - The Parks Mall at Arlington - We are a leading mobile phone repair shop that provides professional services for its clients.

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    We are a leading mobile phone repair shop that provides professional services for its clients.

    Cricket Wireless Authorized Retailer - mobilephones - Updated May 2026

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