I had a great experience at this place! The back of my iPhone was completely shattered. I dropped…read moreoff my phone and picked it up 2 hours later. Good as new! I'm excited to have a reliable phone repair shop in Forney.

The gentleman in the shop was knowledgeable, straightforward and honest. He quoted me a price that…read morewas competitive and consistent with other shops. He was fast and very efficient in repairing my phone, and even explained some issues with the phone that he felt the last shop I took it to had likely damaged two components when they replaced the cover. He explained that if the repair person is not very familiar with the phone, they can mistakenly break these two components. I was very grateful for the information, as I had not felt comfortable with the shop I'd taken it to previously. My phone was struggling immediately after I left the previous shop, but I was on my way to catch a flight and did not have time to return to the shop before my trip. Upon my return to Dallas, I decided to give Forney Cell Phone Repair a try; and I'm so glad I did. I highly recommend this shop and will definitely use them again for future repairs.

Fantastic service they accommodated us, even though it was after hours to reset a phoneread more

A SCAM. went there because my screen was cracked and it came back with 100 more problems . screen…read moreblacking out , typing on its own, phone battery dying fast , it over heating, glitching. Do not recommend.

The store was pleasant and noticeably busy, with customers leaving satisfied on a busy Friday…read moreafternoon. We were greeted by the sales reps who were on the floor. Isaias took care of all our needs, including porting, data transfer, plan recommendations, and providing valuable tools and resources to ensure a smooth transition. I was impressed by how he managed to get a lot of work done while ensuring all our needs were met. I left with the feeling that we have a lot of value with ATT that not only includes great data service, but customer service as well.

I dread coming to this store any time my phone has an issue, which is often. The same horrible…read morerepresentative is always rude and makes the process difficult. It's true, they do say one thing but when the bill comes it's completely different and continues to go up. When told 'it'll be credited to your next bill' they really mean it'll be charged to your next bill. Calling the service line doesn't help since they're not aware of the promises given and not received nor do they try to lighten the ridiculous charges. Save your money and the trouble.

Excellent job, he was on time, prepared, and very nice. He explained everything throughly, and even…read moregave me options. the mount I purchased wasn't the best for the situation, but he fortunately had a mount himself that i was able to buy from him on the spot. overal 10/10 I will definitely use again. 85" TV and the price was one of the most competitive around.

Had this company come out and repair my PC since I needed it fixed asap. They were great, fast and…read morefriendly! Definitely recommend.

I sent a message through their website and received no response…read more I called their phone number and it rang 20 times with no response. I then received a text telling me to text my question to a different number which I did. That text would not go through. As far as service is concerned, I wish I could give them a zero.

Fast quick and effortless repair! Dropped it off in the afternoon, picked it up the next morning.read more

Service by Jimmy, was the best. he was able to fix my laptop in a timely manner. The customer…read moreservice was amazing. I will recommend this place to any one who needs help with their devices.

Haider gave us great customer service, I honestly didn't think my phone screen could be repaired…read moreand I was happily surprised when it came back in perfect working order! I'll be sure to come back next time if I have any issues with any of my other electronics!

professional service i highly recommend this place the owner Robert and Nathan are amazing and…read morehonest they always are able to repair any phone i take to them at a reasonable price this is my go to place for any repair needs not only phones but games computers laptops anything 10 at of 10 customer service Thank you guys you Rock!!!!!!

I tired to get my iPad fixed here horrible experience! First I l got a call that my screen was…read morefixed. Then I got a call that it wouldn't charge but it was charging when I took it in. So they put the old screen old and gave it back. I took it somewhere else to get it fixed and it was missing the face scan ID cable and plates.

I took my phone in for a repair. It was just a dirty charging port. He cleaned it up and sent me in…read moremy way in a matter of one song on the radio. He could have said it was a port replacement or something else but he did not.

Owner does not value customers time. Went to website and…read moremade an appointment for 11:30AM. Showed up, no one was there. Called the number on the door and owner proceeded to tell me that he wouldn't be in for some time. I asked why have an appointment feature if you're not going to honor it, or if you're unable to honor it, have the courtesy to contact the customer to reschedule. Clearly embarrassed from being called out on his unprofessional business practices, the owner became irate, cussed and hung up on me. Wasted time. Wasted trip. Unprofessional. Seek technical assistance elsewhere.

Installed part I bought on eBay and didn't try to make more money selling me other parts or…read moreservices. His price was much lower than any other place I called. Very fast and efficient.

This is the best iPhone repair and screen repair store in the metroplex. Drove out of my city just…read moreto come here! Owner is super nice and service is very affordable and quick. Went here to get my IPhone X fixed!

Needed a odd ball cord for my xbox/external hard drive and he had just the cord in stock. Don't…read morewast your time going to the big box stores like wallmart and Best Buy you will waste your time and money! Plus you don't have to drive all the way to micro center or fry's electronics to get what you need he probably has it! friendly service!

I have a Computer Technology degree from Eastfield College (2004); however, when I'm over my head…read moreit's time to drive over 70 miles to see Lenny, and he has never failed to pull my machines out of the soup. He's a ninja with both hardware and software, and let me say he can write great code, too. When professional diagnostic tools can't find a bad infection, Lenny goes into the Windows registry and reads the code line for line, identifies bad code, and disables it, thus killing the worse of bugs. He will make an encrypted mirror copy of your hard drive to save your data if possible, and I've seen him save data from a rapidly dying drive using dry ice to keep it from over heating just in time. That is genius, folks. He's the only tech I know who does that. His wife, Opel, is a pro with the laptops. She may be into tablets and smart phones by now - not sure about that; however, usually she tackles the laptops, and runs the office. If I'm willing to drive over 70 miles for their help, how much more can I express to you, my confidence in Lenny and Opel doing the best work you can get? To me, Lenny is the smartest computer tech I've seen in Texas; no question about it. One final thought regarding a very negative review from 2015 for BKE here. When the customer said she had a computer degree and checked her machine's RAM and hard drive, it made me smile. RAM is solid state cards, and at worse, they might have a poor connection to the socket they go into. A pencil eraser fixes that. However, three things break down the most in computers: hard drives (that spin at 7200 rpm and wear out), power supplies (due to heat), and keyboards and/or the mouse from usage. Sometimes laptops screens will go bad, and Opel is the person to change them. From what she said in the review, I'd bet money the hard drive was dying. Moving parts are usually the first to break down. CPU fans are another one for that. I can just see Lenny and Opel telling her the hard drive needed to be replaced; however, they are pricey, and the lady probably did not believe them. Then when it died, She blamed the technicians. And I know, Lenny has all the diagnostic tools he needs to repair machines. Most of the time you just need the machine you're working on, and the knowledge what wrong - looks like. If you get my drift. Lenny and Opel will provide the best service, for a fair price. BKE is the best shop in North Texas - no doubt about it.