Unprofessional. My order item was stated in stock. Shipping policy states 3-5 business days. After…read more7 business days of no shipping update I sent an email. I was then texted a generic, "sign up for our financing" message. I paid in full and reiterated my issue. Finally someone looked into my order and stated, "that model is currently out of stock, the listed price is out dated, and will be unable to fulfill the shipment. A refund should be posted in 12-24 hours." I shouldn't have to contact them about my missing order and the advertised pricing should be honored. Dont do business with this company. My item is still listed as in stock and for the same price.

They are very racial. Don't give good information over the phone . Bad customer service Miss Olivia…read moreHill

I took my phone in to get my front screen fixed and they "fixed" it. But I didn't know i would be…read morereturning back there the next day because my camera was messed up they broke my camera it became all blurry and when I took it back, they laughed at me and cleaned the camera, it was "fixed" the next day it was broken again and i took it back for the third time and they told me, ma'am we cannot keep taking the screen off to clean the camera. i told them i didn't want the camera cleaned i wanted it fixed because it wasn't broken when the screen was cracked anyways they didn't fix it and i they would not give me my money back.

I was impressed with they young man so patient and try to do everything to fix my iPhone even gave…read moreme a chair to sit cause I said I was tired just so nice...

I don't live in Beaumont and was in town for the day. I had a short time frame to get my broken…read moreiPhone screen fixed. I went to my usual computer store and they said it would take many hours and the cost was high- so no thank you. I went to uBreakiFix and the cost was much lower and they fixed it quicker than the time frame they quote me. They were courteous and very helpful. I'd use them again.

my friend went to get his phone looked at and they were not able to fix it and helped us with…read moreoptions on what would we could do. I decided to put a non reflection screen protector and I love it! definitely going back for more service.

I got a battery replaced my phone. Excellent service, very knowledgeable and very good tools. I…read morewould highly recommend.

will definitely be back!! I needed to fix a phone for my dad and I didn't know what kind it was and…read moreJohnny didn't hesitate to help me! I just moved to town and where I am from nobody really is friendly, but I went in here and was blown away!! he helped me figure out what phone it was, he cleaned the phone very well, and he got done faster than he said he would. The phone works amazing, and the customer service was 100/10. Johnny is such a nice and helpful guy and I definitely recommend him to anyone who has any type of phone/electronic issue!!

Universal Cellular at Parkdale Mall is AWESOME! I shattered my Apple Watch 5. It was very fast…read moreservice and was the least expensive of the 10 companies I called. The gentleman was very nice and we had good communication. Thanks again for your fast & great service.

Exceptional service from Karen who was knowledgeable, kind & proficiency in porting out our…read moreexisting numbers. We've had service with Straight Talk for about 6yrs without significant issues but wanted the LG Stylo 2 phone with higher mega pixels than offered by Straight Talk. The store was clean. I was impressed by the table with a cricket logo table cloth offering coloring pages for children which are proudly displayed in the windows upon completion. I really liked this store and preferred it over the Nederland location we visited twice without making a purchase.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Beaumont store today.

Quick, easy, and pleasant. Fixed what AT&T online totally messed up after taking an hour and a…read morehalf on the phone. Justin was great. Not really talkative but very efficient.

Got. A great phone from. Arelaly knowledgeable saleswoman. Really appreciate the patience and…read moreexpertise.

Customer service is the worst imaginable…read more Good products. Good deals. But impossible to speak to a real live human being on the phone. And practically impossible to find a staff member on the floor of the brick and mortar store.

Been there a few times this week. They have been really helpful and pleasant. Hasn't been to crazy…read moreconsidering its the holidays. All transactions have been quick and easy.