I brought my computer in because it would not turn on. I was given an honest and reasonable…read moreassessment. When I picked up my computer there were no hidden fees and it now works perfectly

Terrible customer service! They told me on the phone to bring my printer over with my laptop and…read morethey could help me set it up. I figured they would charge a reasonable price since it would take them less than 10 minutes because I already installed the ink. When I got their they acted like they didn't speak to me on the phone and then said it would be $100 dollars for a 10 Minute job smh. Use a different company..... On top of everything they were really rude, no customer service skills at all....

The owners are a sweet, older couple. I have taken several watches in to replace batteries and even…read morejewelry to have rhinestones replaced. They are always very sweet and efficient. I usually don't have to wait any longer than 5-15 minutes. Their fees are remarkably low. They could probably charge a lot more. They do a service that is lost in our day and age. Great place to support locally.

I was looking at the reviews from Coats Jewelers and everyone that has posted a review gave them…read morereally high ratings! I had four watches I've been needing to get service done on. Three of them all need batteries, one of them, I had an issue with the winding pin pulling out, needed new pins in the wrist band after one or two of them had suddenly broke and I almost dropped the watch! The 4th needed a new band altogether! I haven't been in here in over 20 years or better and it was Frank's back then. There were two young ladies working and one wasn't busy and asked if she could help. I explained the issue with all of the watches and thought I would have to drop them off, but she jumped right on changing the batteries in two of them!! The second young woman was through with her customer and asked what else I had? I explained the one she picked up needed a battery, but I told her that the winding pin has pulled out and I didn't know if it needed a part or just put back in place. She looked at it and got the battery changed and told me the pin has been re-seated! She also pointed out that the battery was so old it has started leaking just a little acid. She said it cleaned up, but it could potentially be an issue down the line. I found out her name was Wendy and she was mentioned in a lot of the reviews on Google! She looked at my fourth watch and it was a Citizen. Luckily the sold all the brands of watches I brought in this morning. The band has broken in two places on it, one on both sides. She told me they didn't have a band for it and would have to order one and it could take from 7 to 10 days to come in. I told her that was no problem at all, I want in a big hurry. By this time the other young lady had the batteries changed in the two watches she was working on. Wendy asked if I wanted to take the last watch or leave it. I told her I would just leave it with them as they would have to put the band on for me anyways. So she took care of the watch that needed the band and made receipts out for the other three for me. I paid what I owed on the three repairs which I thought was really reasonable and she told me she would call me when she found out about a band for the fourth. It was a really nice experience being in here since the name has changed. Wendy told me she had worked in here when Frank still owned it! I told her the last time I was in which was years back I had two pocket knives engraved for two of my coworkers. She told me that Frank used to do that on a manual engraving machine himself!! She said that they had Lazer engravers now that did a better job!!! Both of these Ladies were very friendly and outgoing ready to help with whatever you might be looking for! They had a nice selection of jewelry, men's and women's. They also sell watches, with brands like Bulova, Seiko, Fossil, and Citizen. I'm sorry I didn't get the other young Lady's name, but I'm pretty sure Wendy is also the store manager there too! At any rate, it's nice to know I have a really great watch repair close by! They also repair and also make jewelry there at the store! So if your looking to buy or looking to get a watch battery, or watch repaired, you have an awesome place nearby! It was a really good experience for me, next time I'm going to have to try to find my wife something she might like. I didn't mention that they also can make new jewelry out of old rings into something completely different, maybe from an idea you have!!! It's just a very nice little store!

They also restore designer bags. I had Neverfull MM trim and handles changed also two chaps on a…read moreSpeedy 35. I shipped mine into them and back in couple of days and not to expensive. I give all of them 10 Rating

I needed the rubber pads on the heels of My Allen Edmond Mcallisters replaced. I took them in,…read morethey were done that afternoon. It cost around $20 bucks or so. The quality of the work was near a DIY level. There are gaps on both heels where he didn't properly glue the rubber to the heel block. The sanding to make the pad match the rest of the heel was shoddy and uneven. He didn't use any edge dressing to allow it to match the rest of the sole. The worst part is he put a beveled edge on the rubber! Who does that? I'm supposed to wear that down myself. It's supposed to be straight! This guy is an amateur at best that has no business working on shoes, or he's using second rate help. Not sure, but pitiful work! Go to Houston!

I spent several weeks looking for somebody to sew leather and I saw and her family when I walked…read morein to their shop and although it was super busy with obviously a huge amount of work, I expected rejection for my needs and Thuy took the time to understand what I was looking for and actually recommended some things that I had not thought about. I was so excited that I found somebody to do the work. I forgot to ask what the price would be. So I was a little nervous when I returned to pick up work that she did for me in a very prompt time. I was back at inexpensive price that she had told me. I would recommend Thuy and her family and all of the needs.

Super friendly! Got me in and out quickly for a simple fix on my shirt. Highly recommended!read more

I have been very happy with the quality of work done and service. I own a charter boat rental boat…read morecompany. So far, they have reupholstered 2 boats for me and repaired upholstery for a couple of others. Highly recommended!

Gary is one the best guys I've ever had the privilege to talk to. Just a super person all around. I…read moregot some upholstery work done on my car interior, which i couldn't find any other shop to do because of the difficulty. Gary took on the job and he did a magnificent job at a fair price.

Romano's usually does good work and I've had several repairs done. I quit going there after…read morebringing a purse there and paying $30 upfront. Went back to get purse after hurricane Harvey and was told that purse was lost and got no apology or my $30. I can sympathize that he got flooded but I should have been refunded my money instead of TOO Bad So Sad.

While the visible appearance leaves a lot to be desired, the work he provides definitely makes up…read morefor it. He repaired two pairs of expensive shoes for me - both done flawlessly. He even polished the caiman pumps as a part of my services. I will gladly drive to Orange to give Romano's my business.

I cannot say enough about the excellent service I always get from Jill and the staff at Pate…read moreServices. I have used them for the past 6 months on occasion to deliver after hours. Jill knows my number when I call and is always very friendly, professional and accommodating. The past 2 weeks she has gone above and beyond; with last weeks order from UPS getting lost and communication through the weekend to her assistance with today's order for tonight's delivery... 5 STARS all the way. Drew

Very friendly, very helpful, able to do request in a timely manner, fair pricing, GREAT CUSTOMER…read moreSERVICE!