I was without a phone for a week, and I wanted to get out of my AT&T account. Verizon had a great…read moredeal going on. Dalia was excellent & she's from California, like me, and the same town! It was as if we were soul sisters, just laughing about back home. She made the long process very short. She was invaluable. Make sure to ask for her! Also, this was the best part. The phone I originally wanted was not available, and I was okay with that. However, right before I checked out, with 5 minutes to go before closing, her coworker Noah came out, saying their truck of shipping had just arrived and brought the phone I wanted. I was soooo Happy! Teamwork and great customer service at this location! Don't walk.. RUN!! Deals, Great customer service& smooth process

We've used this Verizon store a few times now, and every time we walk away more frustrated than…read morebefore. The customer service is honestly terrible. When we asked why the service barely works across half of Austin, they told us it's because we're on the "basic" plan and need to upgrade to something more expensive. What does that even mean? You either have coverage or you don't, and according to their own map, the area we live in (just 10 minutes from this store) should have great reception. But we barely get any signal. The staff also don't seem to care. You get added to some kind of electronic waitlist, and then they just wander around while you sit there for 30 minutes waiting to be acknowledged. The second time we came in, we had zero service on our phone. They ended up replacing the SIM card just to get it working again. We're beyond disappointed with both the service and the network quality. They even told us there are "too many users in the area" and "not enough towers", which sounds more like an excuse to push people into overpriced plans. On top of that, when you buy a phone, they try to sneak in unnecessary protection plans without fully explaining what they are. Honestly, Verizon feels more like a scam than a phone company at this point. We're switching providers -- we're done.

After years of searching for Internet at our home in Wimberley, we are remote, Spry did what Elon…read moreMusk could not! Thank you for your service and the ability to finally work remote!

They have good service and a pleasant customer service and they will install the service as soon as…read morethey can , really like the service thanks

A quick turnaround and fair price on a faulty phone screen replacement. Thank you for making this…read moreeasy.

Friendly service and quick turnaround. Hope I don't have another broken device, but if I do,…read morethey'll have my business.

Incompetent high strung staff. Waited here for 30 minutes…read more Each person that walked in was asked to put their name on the wait list. The staff was picking people at a random completely disregarding the list. In the 30 minutes I was there, I saw one person whom checked the list as other staff members just picked the most recent person to walk in. Who does that? Forget unorganized for a second. Please make that make sense. Fyi there is a call ahead list on a screen in the back right of the store. This was not that. This was pure stress and unorganized incompetent staff.

Jessie was very helpful and knowledgeable. He was able to transfer us from our old carrier to AT&T…read moreeasily. We received three new phones and even added hotspot and insurance for the same price as our old carrier. So now we all three have new phones and mobile hotspot that we did not have with our old carrier. So far signal strength also seems better but have not noticed a great change.

Alway very courteous and professional Cody really cares about his customers and is sincere in his…read moredesire to help you get your pc/laptop working! Thanks again!

Hands-down, best quality service. Customer service is priority and they are able to accommodate all…read moreyour needs.

Andy was extremely helpful and informative. I came in after going to an out of state T-Mobile…read moreCostco, inwhich they mailed me new phones, but I still required assistance setting up. Andy receives no commission on this service but he did it with a smile, patience and lots of helpful information. I was weary to come into this location based off of other reviews I read, but had encounters with 3 different workers and each was very pleasant and helpful.

***BEWARE*** I read the reviews and decided let's try this…read morebranch due to it having 5 stars! Don't know if I just went at wrong time or not but my fiancé and I walked into the store with our newborn hoping to set up new lines and get new phones. As we walked into the store, we realized that the store had just been "hot boxed" It was like I was at a Snoop Dogg concert. The 2 employees were nowhere to be found at first. They came up from the back looking half asleep. We started asking some simple questions and they started getting snippy. Very unprofessional to say the least. I hope this gets to who it needs too so a customer doesn't have to go through what we did. We called and left vm for the manager "Caleb" and haven't heard any response. Shocker. Go to the Kyle location by Target. You won't be disappointed with these idiots in Buda.

I contacted Austin Cabling Systems to install ethernet throughout my home. They guided me through…read moremy options, scheduled me out only a couple days from the initial consultation, and got me exactly what I needed. The installation was quick, clean, and professional. The technicians were friendly, knowledgeable, and efficient. Phenomenal job, I'll happily rely on Austin Cabling Systems again in the future.

I strongly recommend Austin Cabling Systems! I gave them a brief description of the network cables…read moreand security cameras I wanted to install in my home and sure enough they did a great job installing it all in an afternoon. Highly knowledgeable and extremely clean work, too.

Located in off of Frontage Rd, off I-25 in Southpark Meadows, Best Buy is in a safe part of town in…read morea lively area. I'll admit, I love Best Buy. I have a very expensive home theatre, a bunch of CDs, DVDs, Blu Rays, 4ks, Xbox and Nintendo games along with a Galaxy Fold 4 phone and accessories. I list these products b/c many of them aren't available at Best Buy anymore. With the advent of streaming, Best Buy no longer carries physical media. So, when you stream Toy Story 2 and say "hey, where's that scene with Stinky Pete?" well that's because Disney has altered the movie and unless you have a physical copy your memories are all you have of the scene. Or perhaps you purchased a game on Sony's streaming service, yup you don't own that either. My point is Best Buy isn't there to give you an option to streaming anymore and their floor space has opened up to even more boring and drab "knick knacks" instead of electronic goods. Now I will admit the people are very nice and they have a dedicated checkout line! Trust me, I went to one in SC and they didn't have dedicated cashiers nor registers! At this Best Buy employees are more than willing to help out with questions and they seek you out! I like good customer service, something that has been lost over the years. The floor plan is relatively well planned however they're shrinking a lot of DIY items like wire lengths, and don't have a robust selection of almost anything say like keyboards, mice, you get the point. This seems to be a corporate initiative because I see it at a lot of different stores. I'm to the point now if I really need something and want to go to Best Buy, I'll look it up before first. I mean I'm someone that enjoys browsing but I also like finding what I need for a particular item the store should carry. Now, I've found this Best Buy seems to have stock a lot of items not many other places don't have in stock. When the first Xbox Series X came out, they had it, with 15 to spare. They have the Switch 2 on hand in case you're wanting that product. Therefore, I can say Best Buy will carry a lot of hot products on hand (provided there's not a manufacturing shortage). In Summary, Best Buy is relatively competitive with pricing and will have many desirable products on hand. The people are nice and if you're in a rush they're pretty good about having short lines. However if you're looking for a niche product check online first as their variety isn't what it once was a few years ago.

A follow up to my last visit and purchase at this store. I was wanting a dash camera and there were…read morenone on the shelves and what displays they had were all I had to go on what they sold. No sales person was around the entire time I was there to give me assistance on what makes one $100 more and various features. I was there for a good 20 minutes looking around for anyone in a Best Buy shirt. There was nobody except up at the cashiers by the front and CS counter. So I went to the cashier at the front of the store to buy the last Ring camera in the store and inquired about the dash cam. The clerk knew nothing but did tell me about the customer buy in program to get discounts on purchases that I'd never heard about. I ordered a dash cam and paid for it as well as the warranty and store buy in. She said it'd be a store pickup and would be ready on Friday. I've never ordered a store pickup item before and wasn't given any details other than show back up at the store. She didn't explain or give me an indication on how this was done. Friday arrived and I show up at the store and as I ironically entered the store, I received an email to say my order had been cancelled and product was returned and sold to another customer. I was furious as it was supposed to be ready for pickup and yet it was returned the day before. The clerk said I can buy another one and do a store pickup. so I repeated it back to him. You want me to buy another one and repeat this process when I've already paid for one that hasn't been refunded? You expect me to come in a third time and be out the $300 twice and still not leave with what I bought? Why was it returned and sold to someone else in 3 days? No answer. Now I'm not one to ask to speak to the manager type but this was outrageous to expect a customer to do. The manager came over and did whatever on his computer and said it'd be mailed to me in a few days and I didn't have to pay twice and come back to the store. The whole experience was one of the worst I've had shopping a higher ticket item here. Gone are the days of a helpful sales staff knowledgeable about their department's products. It's all very questionable why go to the store if you're not going to get assistance? Just order on their website and have it shipped. Don't waste your time going in person.