Great Staff - friendly, knowledgeable, helpful…read more Go Blue when you don't know what to do!

This Lowes is very interesting. The employees seem very happy and ready to do their jobs. I have…read moregone there several times and have zero complaints. I was able to find everything I needed but most importantly there were always people here willing to help.

It is always these rundown looking buildings that have so many great things inside…read more After the fiasco at Lowe's my father recommended we stop at Camden Builder's Supply, which is now affiliated with Ace Hardware. He apparently shopped for building supplies here back in the stone age when he was working at Dupont after college. Unlike Lowes, we were greeted within ten seconds. The guy knew exactly what we wanted and knew where it was. Everyone here looked like they had worked here or in some related industry for at least twenty years and knew what they were talking about. It was a great experience and there is no doubt as to why this place has been open for at least forty years if not more.

Good people and always helpful. Unfortunately they are still completely closed on Saturdays…read more Seriously? A Ace hardware store closed every Saturday. Forced to use Lowe's and they didn't have the materials I needed.

Prices are better than ANY other store. I'm not a pro. So paying 50% less for tools that seem just…read moreas durable is a win. Staff are exceptional. They even refused to let me lift a heavy item when they saw I had a cast on. Then they one up'd themselves by carrying my stuff out to the truck for me. This is how customer service should be everywhere.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

The associate help me find the part that I needed very quickly and got me out of there and back…read moreonto the site ASAP.

After I parked I was walking in and noticed a man walking in well before me. To my surprise it was…read moresomeone who worked there and went out of their way to hold the door and welcome me. I came looking for a special car key only they or a dealership could make. I was surprised by the cost of a 70.00 key. The two very nice men helping assured me I was getting a deal at that price. At first I was apprehensive but after calling the dealership I found out it was 230.00 for the same service. I would recommend the honest workers here anytime.Great job all around and I left feeling good. Even after finding out my car key cost 70.00.

I don't understand some of the reviews here. Yes, when you walk into the store, the staff…read moreimmediately asks if they can help you and they sometimes do go with you to the aisle for the purpose of,.....(drum roll)....HELPING YOU! Good gravy people! Some of you are acting like you want to NOT have anyone to EVER help you! If that is the case...GO TO LOWES! They will be happy to NOT give you any assistance, and they hire plenty of people who have no earthly idea how to do anything other than play on their phones. E&T Hardware is a gem! Elgin is lucky to have a great place where we can go get what we need quickly and have people there who know what they are talking about. And so, some of the prices, not all, but some are a little more than the big box stores. The way I look at it is, my time is worth more than saving a few bucks here or there. I value my time and will continue to give E&T first shot at just about everything I need and only go to Lowes or HD when either E&T does not have what I need or the price is such that I have no other choice.

The prices are high, the associates hover( in an untrusting way)…read more I can appreciate slightly higher prices for a small business, the hovering though, bugs the shit out of me. If I need help, I'll ask for it. Today, the store drove me away permanently, when they chose to display political signage in these divisive times. Zero stars