Hargray is Awful and worst than Mediacom. Internet out daily, technician comes weekly, no…read moreresolve.Don't do it !!!!!!! Do not Do not Do not

Connecting my internet would be a great help. Never experienced this before. I called several times…read morestill no Internet. It's gonna take a week for them to come out to reconnect my Internet. I'm out of work for a week.

Due to the low rating that I am giving this company, at this point, I will refrain from a lengthy…read morereview. I tend to want to save longer reviews for those who deserve the words. I don't consider myself a computer/networking expert but I have a passable amount of experience with providers and technology. I currently pay over $60 for a 16Mbps connection. This is more cost than I have ever payed for an ISP and lower bandwidth. I have been running speed tests at different times throughout the day. I use popular speed test sites and also a site recommended by ComSouth that connects to the local server. I have never received 16Mbps. To be honest I only receive over 4 Mbps between 6:00am and 7:30am before I leave to go to the office. Perhaps I should only pay 25% of my bill? I am very displeased with these results. I do however think they are courteous and willing to attempt to help customers, but I don't believe this courtesy includes being able to fix this issue. I am still attempting to come up with better options in the area.

I served as a videographer contractor for ComSouth Channel 100 in the Fall of 2016. I have to tell…read moreviewers that the experiences I encountered was awful. Kelly did not even care to take up the time with me to show me how to operate the equipment plus edit the videos. One day when I was tasked to film a football game, I became ill to the point where I was about to pass out at a location where I was filming a previous event, so additionally, I called Kelly to remind her that I would not be able to film the football game because I almost fainted and passed out. You know what she told me after I mentioned that I was Ill and was not able to film the game. She told me to never call her and hung up the phone. I felt so bad on the inside and out because I was not at fault over the illness I endured. Kelly has no care in the world. I am truly glad that I no longer serve as a contractor because the experiences I encountered with Kelly were awful.

Nijem Tech has helped me in both professional and personal technology implementations. Tommy Nijem…read moreand his techs keep our dental office network running like a champ. They are responsive and fair on price. I love doing business with local people that I can trust. Again from my laptop to our 34 station network, I fully recommend NIJEM Tech for all of your computer and technology needs.

Hi Tyler Smith and Clearwave fiber, it would be greatly appreciated if yourself and your team…read morerespects home owners! When a home owner posts a "No Soliciting" sign it tells salespeople, solicitors, and vendors not to knock, ring the doorbell, or enter private property to sell goods, request donations, or distribute flyers. It acts as a legal and visual boundary to deter unwanted visitors. While some solicitors (e.g., political or religious groups) may be exempt based on local laws, the sign generally empowers homeowners to report violators. I'm sure the woman the comments is not interested in switching providers. If opting out of marketing requires becoming a customer, just keep recycling the flyers. Seems like questionable policy to have. If I was her I would contact corporate to have address removed. Just a heads up to neighbors: even with a No Soliciting sign posted, Clearwave reps may still leave marketing materials and suggest signing up as the solution to stop receiving them.

Please reconsider using Clearwave Fiber…read more We scheduled an installation appointment with Clearwave Fiber for Saturday with a service window of 1:00 PM to 3:00 PM. Unfortunately, the experience was filled with poor communication, misinformation, and a complete lack of accountability. At 12:05 PM, a technician or contractor named Matt arrived at our home - nearly an hour before our scheduled appointment window. He arrived in an unmarked personal vehicle and was dressed in personal clothing, making it unclear whether he was actually affiliated with Clearwave. Matt informed us that fiber would need to be buried and that another team member would need to come out to complete that work. He advised us to call customer service for information on next steps and timing. At 12:09 PM, we contacted customer service and were told that our appointment was still scheduled for the 1:00 PM to 3:00 PM window and that someone would be coming out that day. At 2:54 PM, having heard nothing further, we texted Clearwave for an update and were told, "I'm showing my tech as nearby." By 3:59 PM, no technician had arrived, and no one had contacted us. When we reached out again, we were suddenly informed that a pre-bury appointment would first be required before fiber could even be run to our property. We were also told that there was no ETA for utility locators to mark the property before any digging could occur. We requested a phone call and spoke with Preston, who advised that there would actually be two additional site visits required before service could be connected. We expressed our frustration regarding the lack of communication, constantly changing information, and the unprofessional first impression left by Matt's visit. Preston was unable to provide any clear timeline for resolution, so I requested escalation to a supervisor. At 4:43 PM, we received a call from Justin, the Georgia/Florida Regional Representative. While I appreciate the prompt callback, it quickly became apparent that he was more frustrated about being contacted on a weekend than concerned about resolving the issues we experienced. He could not provide a clear solution or timeline, advising that utility locates could take up to 10 days and that only after that process was completed would another appointment potentially be scheduled based on our availability. Rather than acknowledging the failures that occurred throughout the day, Justin repeatedly deflected responsibility for the communication breakdowns and the unprofessional representation of the company. When I requested his supervisor's contact information, he immediately questioned why I needed it. After a 14-minute conversation, I was finally able to obtain the contact information for the Vice President of Field Operations. Based on that conversation, we decided that this business would not be the best match for us. There was no fight from Justin... The most frustrating part of this experience is that we are not even customers yet. Before Clearwave was able to secure our business, we experienced: * No clear expectations regarding the installation process * Multiple instances of inaccurate or conflicting information * Poor communication throughout the day * Unprofessional representation in the field * No ownership or accountability from leadership when concerns were raised * No clear timeline for service activation No prospective customer should have to spend an entire afternoon waiting, chasing updates, receiving contradictory information, and escalating concerns simply to understand the status of a service installation. Mr. Steven Saylor, Vice President of Field Operations, will be receiving an email outlining these same concerns. Based on our experience, Clearwave has significant improvements to make in communication, professionalism, and customer care before they can earn our business. Again, I would not recommend pursuing a business relationship with this company.

David Blane very helpful. Respectful, resolved my issues. Quick to help. Fast resolution.read more

This company is a ripoff. Terrible customer service. The system goes down, with no fixes. They're…read moreoverpriced for what you get, and there's a $50 cancellation fee, no matter how long you've fulfilled your contract. They stretch you out, making the cancellation process ambiguous, and promising a call back to affirm the cancel, but the call doesn't come.