If I could rate them 0 I would. I waited an entire morning, 5 hours only for the guy scheduled to…read moreinstall my Cable or Satellite call me to say he forgot about me. He also then proceeded to say o by the way I can't put a dish here. I instantly started to contact customer service because now my credit was ran for no reason, the customer service rep refused to let me speak to a supervisor. I was angry about not being able to receive cable with at&t but after going through such ignorance with customer service I will do without.

The worst service provider in the industry horrible customer service high prices for less than…read morehorrible service will be purchasing a fire stick tomorrow.Would never recommend to anyone not even my worst enemy...

very bed service. I have chang address 2 month ago .. and I have appoiment sep 7 fixed mode and…read moreWiFi. Still no buddy come .. and I call customer service no pick up phone and answer..

If you want unrealizable internet then look no further! We have had they're internet for YEARS and…read moreit constantly cuts out, especially late at night around midnight. Of course they are only open 8-5 so if you have to submit that paper to your professor at 12 and the internet goes out then you better be headed to McDonalds. You would think with all the money pouring into Thomasville and all the businesses relying on there internet that they would be at the very least reliable. Not only are the unreliable but they are also slow! You can literally pay the same price in Valdosta for 3 times the internet. This company is garbage and really just make the city of Thomasville look bad.

Nov 2025 Update:…read more After my Internet only bill hit $100.00/mo :-( , I've been looking for an alternate provider. And, because I only have Internet for my place, it took a bit of research to find another provider. But, once I did, canceling Spectrum service was not easy! I know the CSR has a speil that he has to go through, to try and keep you as a customer (going so far as to offer, 1Gb service for$40.00/mo.; Why couldn't they have offered a discount when I called a few weeks previously asking about it?). But, between that, and asking irrelevant (and, irritating) questions, such as who's my Cellphone provider and, how much I pay, it's ridiculous that it took over 14 minutes to cancel the service. And, on top of that, I have to return the modem and router to either, a Spectrum Store. Or, send the stuff back via, The UPS Store. :-( Though, I did like them, their price increases have gotten out of hand.

I have two reviews at once. First review is for the Milledgeville Ga store employees. I…read moredisconnected service and was told on three separate phone calls to Spectrum to simply return the equipment "to any Spectrum store or UPS store". So I drove to M'ville today to return the equipment. The person behind the counter informed me they don't take back equipment because they are too small of a store And I have to take it myself to a UPS store. I said I was told on three separate callast to return to ANY spectrum store or UPS store. She refused. Another guy came from the back and was listening and didn't say a word, so he didn't care either. I guess they can't keep the equipment and make a UPS run once a month. So I called Spectrum customer support to tell them what the Milledgeville store is like. He was very polite and said he would file a report but can't make them take the equipment back. He said that several times. I informed him this is a Spectrum problem, not a ME problem. I'm not driving to an ups store just because they are too LAZY to schedule an ups pickup. I then spoke to his supervisor and repeated the story. I said I was about to film myself walking the equipment into the store and leaving it on the counter. My job and responsibility was done at this point. The supervisor said he would schedule a pickup from my house today. I said that's fine. But now I wished I had said to have them pick up the equipment from the Spectrum Store in Milledgeville ga. There is a reason the Milledgeville store is "small". It's because they treat people like this. They don't contact us to give updates lower prices. They don't stay competitive. They could keep customers before they ever leave, but if they leave treat them with respect. Try that. So the people on the phone with Spectrum corporation were very professional and did what they could. But letting the Milledgeville store dictate if they decide to follow Spectrums rules is ridiculous. Give them what they want. They don't want to work. Just shut them down.

If you are looking for dependable business cell service in 32460 area code (Sneads, Fl)…read more Xfinity/Comcast are less than desirable! Connectivity is spotty at best and WiFi calling does not help (also Comcast business). Have had business mobile and Internet since before Michael in 2018. Just swapped out one of our phones for a newer model we acquired and took over a week and several hours on the phone. Customer service rep was courteous on phone, but had a hard time hearing us on Xfinity/Comcast cell phone.

i would rate them -10 if i could. They promise an amount on the bill and its never what they…read morepromise. It constantly changes and you talk to someone and they never resolve it.