Joe, Mike and the staff at Creighton's are fantastic. Family owned business that doesn't oversell…read moreyou and will only fix what is necessary. Rates for work have always been more than fair. Would give A+.

I've brought 2 cars here and had nothing but good experiences. They're honest and do good work…read more Most recently I brought my car to them that another mechanic said needed a massive amount of work. Creightons gave me an honest account of what my car actually needed done. The only down side is that it's tough to get an appointment bc they're always so busy! But it's worth it to get an honest mechanic!

Jim is outstanding and honest. I have been coming to A-Team for over 20 years and have referred…read morefriends and family here. Outstanding personal service with honest pricing. They perform state inspections and handle mechanical work. I can only wish they did body work as well.

So it's been a rough week for my Jeep. First, it wouldn't start. Then, when I had it towed they…read moretook it to the wrong drop off location and didn't tell me. So essentially my car was missing. Eventually it ended up at A-Team Auto and I could not be happier with the service!! They were expecting my car and called when it didn't arrive. I would have never known it was dropped off at the wrong place if they didn't called me. They quickly repaired the Jeep (it needed a new starter), repaired the hideous dent in my bumper, put air in my tires, and made sure the whole car was in tip top shape! They really put time and care into fixing my car. On top of that, the customer service was amazing! They were friendly and answered ALL my questions - and I had a lot, lol. I couldn't be happier. If you're looking for a mechanic, I'd highly recommend Jim and Joe at A-Team!

Went to Ken's for an inspection. Dropped off at 10am and had my car back by 1pm. Fair price and…read moregreat customer service. I had previously went to PepBoys for an inspection and they were very critical and ended up charging $2000 if I wanted make the fixes to pass inspection. I spent just over $100 at Ken's on the inspection, the sticker, and new window wipers. Would 100% recommend

After coming here for 4 years for their overpriced and deceptive services, I'm taking my business…read moreelsewhere from now on. Granted that I don't know much about cars, I initially trusted the highly rated google reviews on this place since they seem to be run by honest people who are trustworthy. I really should've trusted my guts after my car's AC suddenly stopped working after taking it in for a yearly inspection here a couple of years ago, but I kept coming back in hopes that it was just a one-time thing (when I took the car back to have them take a look at it after that incident, they claimed the issue was not reproducible that there's nothing wrong with it. As if by magic, my AC suddenly worked after I picked up my car from them). This year, I dropped my car off with them for the yearly inspection and oil change (each of those services cost at least $100 btw). I was pretty busy at work when they texted me several images of my car tire. When asked if it needed a change, I was told it's highly recommended but not needed to pass the inspection. On the other hand, since I just replaced my car battery, I needed to drive my car in order to generate sufficient emissions data for the inspection. When I called them to ask about the tire issue on the phone, I was also told that the tires would only last around 25 more miles before they gave out. Since I don't wanna risk having a flat/blown out tires, I asked them to give me the quote for the cost of the tires. On the phone, they mentioned a set would be around $621. I thought it sounded a bit expensive, but after checking online, it seems like a reasonable range so I proceeded with it. They later sent me a text that all services (oil change + state inspection + 3 tires) would cost around $840. Mind you, whenever someone mentions a set of tires, one would assume they meant the entire set of 4 tires unless you're driving a tricycle. I didn't pay much attention to the part where they mentioned 3 tires since I thought it was a typo. Nope. I was fooled. They REALLY meant the change was only for a set of 3 tires. Since I picked up my car at the end of a workday, I didn't have much energy left for anything else than to just get home and rest. Granted that I've been going to this place for the past 4 years, I also thought that my loyalty to them would allow me to trust them with a high level of service. To hell with that expectation since none of the following were provided on the day I picked up the car: 1) the digital invoice (they link they sent on the day of service did NOT work), 2) the physical copy of the invoice, 3) the information on the tires' warranty, which they claimed verbally was only 6 months from the date of service or based on the tires' thread life, and 4) the safety inspection results. Before I picked up my car, I looked up Yokohama tire's website (the manufacturer of the kind I purchased), and it clearly states that they offer a warranty up to 65,000 mile and a 30-day trial satisfaction guarantee. After mentioning this to Ken's Auto on the call, they said that guarantee is only applicable if I were to 1) purchase 4 tires, and 2) submit the claim on my own on Yokohama's website. Granted that I last changed all 4 of my tires at Costco at the same time, I fail to understand why they'd only change only 3 of them ESPECIALLY if it would limit me from being able to get the manufacturer's warranty honored. Any automotive resources would also tell you the replacing either a set of 2 tires (front-wheel drive) or 4 tires (all wheel drive) simultaneously would be optimal to prevent uneven wear and tear and maintain balanced handling. This place has snake oil dripping down their teeth when they mentioned that the last tire didn't need to be replaced since it's still in good working condition and that I'm being charged fairly since I wouldn't be able to find a business that'd install my tires without charging for the labor costs (hello, Costco does this ALL the time). The part that pissed me off the most was how gaslighting they were about all the things they mentioned on the phone call and texts as follows: 1) they claimed they never told me my tires would only last 25 more miles, and 2) they claimed they DID inform me that I'd be charged for 3 tires by the 3 text images (despite the fact that they look like they're pictures of the same tire but from a slightly different angle) as well as on the phone (a complete lie). If you're looking for an honest and trustworthy car shop, this place isn't it. Keep looking elsewhere and save your money. Update: In response to Ken L.'s reply, I'd like to clarify that the estimates were provided AFTER the complaint call. The link to the invoice on the date of the service only says to "contact the shop to reshare the link". I was probably put on blast/speaker by the business during the complaint call rather than when the original conversation concerning the tires issue and pricing. So much for customer service...

I had what I thought was a transmission issue because my car stalled and I noticed all my…read moretransmission fluid spilled out. I was very nervous looking for someone to repair it. I had my fill of auto repair shops that overcharge. I found some places on yelp but one looked like a junkyard and there was no one around to even talk to and the other had already quoted a ridiculous price without even seeing the vehicle. I found good reviews on Yelp and other sites about Dynamic Transmission and decided I would go to them. I am glad I did. From the moment I got there, I could see how organized the office and the work area was. The owner Jim and girl in the office were very nice, knowledgeable and honest. It turned out that I needed a radiator which Jim told me when I explained the situation. My car was done quickly and is running great.

Hands down my number one place to take my car to. Friends guys that work there don't just fix your…read morevehicle, but explain to you in depth what's wrong and why they're doing the work they're doing. Definitely competitive pricing and grade A craftsmanship. I highly recommend going here for any of your auto repairs

Very unprofessional customer communication. Customer is advised not to talk mechanics though…read moremechanics are people of expertise not the reception people. A basic oil change service question, the owner didnt wanna answer or ask the mechanic himself. I can see how the mechanics themselves are treated by the owner and they not allowed to talk to the customer. You not allowed to enter where your car is being worked on, a purely scam tactic to keep the customer hidden from whats being done on your car. My first and last time coming to them. Dont recommend anyone.

First time - the estimates are reasonable, service is good and nice behavior/customer service from…read moreAnju. I recommend this place and I will bring my car here for future maintenance. I got the brakes done and the sensor for the engine lights.

I took one of our cars in for state inspection and emissions. Dennis came out explained that front…read morebrakes would pass but eventually would need to be replaced. I decided to just replace them while I was there. I appreciate his honesty his mechanics are top notch. I highly recommend auto matters for any service needed.

Today was my first time bringing my car into Auto Matters. I came in for a state inspection and…read moreeveryone was very welcoming. This place was recommended to me by a family member who's been coming here for many years for both of his cars. The inspection was pretty fast and the pricing overall was very reasonable. Quotes given from other locations nearby were very pricy compared to Auto Matters. The cherry on top is having that feeling you can trust your car with the people working on it and whether they'd actually be willing to share their knowledge on what should or can be done to keep your car in its best shape long-term, not a quick fix. You'll get that here at Auto Matters. It also helps that they are located in such a convenient area. Will definitely be coming back here if I ever am in need of their other car repair services in the future. In my line of work being a delivery driver forced to use her own vehicle rather than a company vehicle, I rely heavily on my car staying in tip top shape. Thank you, Auto Matters for your swift yet efficient service, your attention to detail and honesty. Until next time!

The manager, Nuri, does an excellent, honest, professional work. He didn't force me anything but…read moresuggested me multiple options. And indeed he was right. I am glad that I found this reliable place to take care of my beloved Subaru Forrester. The amount that I paid was much less than the Subaru dealer estimated. Keep up with the great work!

First come first serve establishment. Poor customer service/ attitude. . Apparently unable to speak…read morewith customers without entitlement .

I came in today for an inspection after seeing an ad on Instagram! These guys were fast and priced…read morereasonably. I'm happy I found them and will be back for my future car care needs.

These guys are awesome! Great communication, really friendly and they worked with me on my issues…read more Helped me get a used car 100% road worthy - and they even loaded my bike into the back when it was all done. They're real sweethearts, definitely recommend!

If you're locked out of your car, don't call a 1-800 number, call someone local. The rates are 70%…read morelower, no joke. Beyond the price, Mr. Kitts sent someone who arrived in 15 minutes! The 1-800 numbers were saying it would take over 2 hours. My keys were sitting on the driver's seat, right where my fat ass belongs. They were laughing at me as they reflected the sunlight. Mr. Kitts sent a separate lock-out van; I didn't have to wait for a tow truck, and the actual procedure took less than a minute. Fast, friendly, efficient, inexpensive, life-changing, society-reaffirming - I rate this local Philadelphia business higher than 5 stars, and I stored their information to call again if I am ever in trouble. By the way, the person who helped me out was named Angel, and I didn't make a predictable joke about his name, either in person or here. But somehow, this young man takes pride in helping others who are having a really rotten time, and turning their day completely around. Thanks Angel!

Dropped my car off told them I think my catalytic converter was going bad. They called me the very…read morenext day and confirmed it was but also told me my transmission was going as well. Only price on a transmission they could quote me was from the dealership $6800 on a car that's only worth $5000. Was supposed to be looking at other options and calling me back but never called never even quoted a price on a catalytic converter replacement but gladly charged me $180 for a diagnostic. Will NEVER EVER give them any type of business again.

Great team of mechanics and awesome customer service...couldn't ask for anything more...I would…read morerecommend them to anyone...it's rare you find mechanics you can trust and don't kill you on the price

With all the heat this summer (2024), the black tarmac is super hot and the longer I drive the…read morehotter the rubber is. After a recent 50 minute drive the "Check Tires" light on the dash went on. The next day I called Burns and they were able to take a look at the tires the same day. I drove over, handed John the keys and he pulled it into his bay at the rear of the garage. He quickly checked each tire and found that all of them had low psi. He filled each to the proper pressure and was done in 5 minutes. He drove my vehicle around to the front and handed me the key. No charge. I gave him a small token of my appreciation which brought a smile to his face and a strong sincere handshake. It is these little things (not to mention the big ones) that make Burns Auto Repair indispensable to my family and the rest of the Newtown community.