A couple of things that made my experience with Joby and Penn Auto Body special…read more I couldn't get any response about my claim from Progressive. It took nearly 3 weeks before I had a meaningful conversation with a person. Within an hour of connecting Joby with the insurance company rep, I had an answer. The best answer. He has built relationships in the industry that are valued and they trust him. Joby provided a high level of communication and service. The car wasn't just fixed it was beautiful... I fell back in love with my 13 year old Acura TL. 2 weeks after taking delivery of my car I ran the (fixed) front bumper into a high curb. He took care of it again and wouldn't even take a tip. That was unexpected. As you might imagine, I would recommend his team at Penn Auto Body to anyone. He turned a really horrible accident and aftermath and 2nd aftermath into a positive experience.

My brand new truck got damaged by hail in the recent tornado. I was so upset. Penn Auto Body once…read moreagain made the process so easy and my truck looks like nothing ever happened to it. They worked with Enterprise on the rental and even washed my truck on the outside and cleaned the whole inside. Joby is so nice and provides the best communication and customer service. This is why I always tell everyone to come here. THANK YOU SO MUCH!

All Pro has been great in helping me maintain my auto. I had my inspection and oil change with…read moresome other necessary things. I waited for my auto. They were efficient, and got me out in a timely manner. I appreciate feeling confident that my car is in good shape. Thank you

Recently moved to the area and came across Jim and his team thanks to the an untimely tire rupture…read moredue to the potholes in the area. The team walked me through my options and got me back on the road in no time. Looking forward to working with them again!

Went in because I was worried something was wrong with my transmission (and also needed an oil…read morechange). They double checked everything to make sure all was well and the car was safe, and gave me an oil change (even applying a discount for a current promotion they have that I didn't ask know about, without me asking). Great, personal service and good prices. Will go back again. Thanks for great customer service, Danielle!

Our experience at Vince's Auto was exceptional. From our very first phone conversation with Cheri…read morewe felt confident to trust in their professional service. Initially, we contacted several Kia dealers and they could not even look at the car for three weeks . Cheri told us to bring it in and they would look at it. She called us within 24 hours letting us know what needed to be done. The estimate was true. Work was performed in a timely manner with phone updates throughout the process. We definitely recommend Vince's and will continue to use them in the future. John Newtown

Veteran Price-Gouged $1,900 for One Week - Disgraceful…read more If I could put ZERO stars I would. As a U.S. military veteran, I've dealt with my fair share of tough situations, but nothing prepared me for the blatant price gouging I experienced with this towing company. My car was held for just one week, and they charged me $1,900 -- yes, you read that right. No clear breakdown, no explanation that made sense -- just an inflated bill and a rude attitude when I questioned it. They showed zero respect or empathy, even after I explained I was a veteran just trying to get my vehicle back. This company is clearly preying on people when they're most vulnerable. The lot was disorganized, customer service was beyond unprofessional, and the whole process felt like a scam wrapped in a legitimate business license. To treat anyone like this is wrong -- to treat a veteran this way is disgraceful. Avoid this place like the plague.

Everything. They are FANTASTIC!!!!! And kind and very very helpful Such nice people and great…read moresafe area. And if you have to wait, the little beautiful town of Newtown is right down the road

I called them to get a vehicle history report and explain to them that another vehicle was subject…read moreto a safety recall and as she was putting the phone down she called me a Lun. Thats how they treat theor customers behind there back I can only imagine how they treat the vehicles.

We've been going to carvers for years for all of our cars! The service is outstanding !…read moreRecently, I was driving and ran over something and drove it right into carvers at the end of the business day on a Friday pm They took the time to fix it for me right away. I'm so thankful to have them right up the street from us!

There are so many good things to say about this business and the guys that work there. They have…read morebeen taking care of my vehicles for about 4 years now. They have always gotten any work that was done , quickly and priced fairly. They diagnose problems and explain everything to you in a very prompt and professional manner. If you take your car here you know how good they are, if this place is in your neighborhood, you know how lucky you are.

Koller is always honest, extremely reasonable, and very knowledgeable whether its a high end import…read moreor domestic car. A+ service!

Wife and I moved into the area a little over a year ago, and I was worried that I couldn't find a…read morereputable auto shop near my home. I found this place on the web, and have been happily going back ever since. I've been always impressed by the level of professionalism and their quality of work. I've taken in my car for multiple issues, ranging from AC issues to tires, and trust them with pretty much anything that comes up. The prices are reasonable and they don't try to nickel and dime you. I'll always recommend to my friends and family to come here for auto work!

Email sent on 8/13/18 with no reply at all:…read more XXXXXX, I hope you are well and now that some time has passed, I wanted to write you in a very calm, polite, and 'matter of fact' state. After I did all of my research, I wanted to write you and advise you what the outcome is regarding the situation that you left me with in which I was more than upset. My research included things I found online as well as other professionals in your industry and even trained Jeep technicians. 1. I went back to the last one who touched my car before it went to you. I was told that they put the lugs on by hand BEFORE tightening. Therefore any 'cross threading' would not be possible at all. 2. Even if it was 'cross-threaded,' there are ways to get it off without the method your shop had chosen. 3. My research has told me that common lug sizes are in whole numbers. Example would be a 22 or 23 size. a. My Jeep takes a 22.5 size which is not that common, but is available through some vendors. b. Using the next size up (23) would cause the stud to break. 4. What you described to me in a repair of $1,600 was ludicrous as here is what I paid for it to be repaired: a. $21 for the stud and lug (at a Jeep dealer) b. $180 for a used rim c. $244 in labor to remove the wheel, open the hub assembly, and properly fit the stud in place. I know you told me that the rim was $688 for a new one and I found one for more than $500 less since it was used, but with the rest of the numbers you were going to try and charge me $900 more than what the job costed me. Furthermore, the broken stud did NOT need to be removed the way that your guys destroyed the wheel AND I now completely believe that this whole thing was a fault of your shop. Additionally, I asked you to save the lug once removed so I could go back to the other shop that did the work last. That was supposed to happen, but when I came to get the car you told me it was thrown away. You have taken a 20 year relationship and dismissed it since you chose not to work with me on this issue and just 'washed your hands' of even the possibility that your shop may have caused the problem. You did this after telling me that it was not safe to drive with only the 4 studs and did not want to release the car to me. You then simply demanded I come to get it. So if it wasn't safe, why would you put someone's safety at risk? In the end there are many places to go and get auto service. Your shop was one that I always tried to solicit due to our past relationship. However, moving forward I do not think it is necessary as this was the first problem encountered and I see with my own eyes how you take care of problems that only cost me less than $450 to fix at retail. --XXXX

We have been going to Frank's Center Auto for two decades plus -- dating to when Frank was one of…read morethe mechanics and not the owner. He has owned the place for years and it's even better. The staff is great - Frank and Paul. Helpful, intelligent, prompt, reliable, professional and reasonable.

In the heart of Newtown it was easy for me to pick this shop as my go to for my super old Lexus…read more The owner, Frank (go figure) is very accomadating to your schedule and get's everything done in a timely fashion. Paul has worked on my car a few times and he is very friendly and explains exactly what he did so you understand the problem and how it was fixed, i've never had any problems with any of the mechanics. He has also offered me a lot of advice to avoid future issues. Being a woman I really like this quality in an auto shop. I don't feel like i'm getting my strings pulled while i'm there like at many other auto services. Sometimes, as a woman, you can be taken advantage of when it comes to what is really wrong with your car but Frank's has never ripped me off! Great place and super convenient location on Sycamore Street.