I scheduled an appointment to see my rheumatologist after an inflammation flare up and she was…read morerandomly at this office, instead of where I normally see her in Upper Arlington. While it was a little further away, I was just glad I could get in relatively fast. I only had to schedule about a week or so out. The directions were simple and it was easy to find, right off 270. I arrived fifteen minutes prior to my appointment, which is the time repeated over and over again on voicemails and emails, and was checked in right away. They gave me a surgical mask, took my temperature, verified all my insurance and information, and took my co-pay. I filled out a form and waited for roughly five minutes before a nurse took me to a room and covered my medications, allergies, etc. My appointment started right on time and took about an hour (typical for these types of appointments). The place was sparkling clean, the entire staff was friendly and while everyone had masks on, I could tell they were smiling and empathetic to the situation we've all been in the past several months. Overall, this office was a little further, but it had everything I needed and I wouldn't mind coming here again.

My doctor retired, had to find a new primary care place. This got mixed reviews on a couple of…read moresites, but decent overall, and was one of the few accepting new patients. Got in within a couple of weeks for a physical. Staff were good, doc (physician's assistant actually) was great. Listened patiently, had some good advice. Had some issues (I forgot paperwork, had to get blood draw, etc.,) and they were sorted out quickly, online and with phone calls.

Stay away from Marc Serve. In the two years that I saw him he was extremely unhelpful…read more First off I was having an issue with joint pain in my hands. I must have brought it up to him five or six times and every time he would barely examine me before essentially shrugging his shoulders and saying "I dont know". Eventually I started asking him for a referral to a specialist or maybe some x-rays to find the problem. He refused to give me any referral and even said X-rays were unnecessary. So eventually I went just scheduled an appointment at another specialist on my own. Had to wait a long time for an appointment, but the first thing they did was order an x-ray. A week later I had a diagnosis and was scheduled for physical therapy. Two years of begging Dr Serve for help and all I needed was an x-ray and a very simple physical therapy plan (playing with therapy putty for a few minutes a day). Next off, and way more concerning. I had some moles appear a couple years ago. I asked Dr Serve to take a look at them and it took him all of three seconds to say they looked fine and there was nothing to worry about... Except it turns out there was something to be concerned about. I started seeing a new Dr who immediately referred a dermatologist without me even bringing it up. I got the results back and turns out one of them was not atypical. Long story short, i have Been living with a mole that needs excised for two years now, in other words potential skin cancer. Do NOT trust this man with your healthcare.

This is a large facility with lots of parking, that's free which is nice. You have to check in as…read moresoon as you walk in the building which is usually a breeze. I am going here for PT and so far I really like my physical therapist, but I am waiting to see what my experience is life when I complete therapy in 12 weeks to give my 5 star review. The physical therapy facility is clean and there's tons of machines. I don't think I have ever seen a facility so equipped to treat a variety of physical ailments. Everyone at the front desk has been nice and helpful which a plus as well.

This facility was on the ball! There was close and free…read moreparking. We were greeted nicely as we walked in and my day was explained to me as a patient and my husbands role was clearly explained too. He was set up to get text messages as I travelled through the process and he was able to stay me a lot. They checked on me regularly and were kind and efficient . I felt very safe and like nothing was left to chance, no step left out. My husband was very impressed with the Starbucks coffee machine so we included a picture of that. Free in the outer waiting area. I could find nothing out of place and having experience in healthcare , I know where to look. A plus review .

I get quite anxious going to the doctor. But the staff at Taylor Station was fantastic!!! The…read moreexperience from beginning to end was first class. Dr. Madhavan, who performed my procedure was comforting and made me feel at ease. We even discussed where I would be going to eat after! All the nurses were great and caring! I truly recommend this center for all your surgical needs.

I have only good things to say about Taylor Station Surgical Center. I was called by a nice lady…read morename Lisa for my phone registration, and I was greeted by Gina who was very nice when I arrived. I loved my nurse Misty who prepared me for my procedure, and then Deb the anesthetist and Robin and Lynda the nurses who helped the doctor perform my procedure were all very kind and caring. Jilian was my nurse after, and she was really great! I really couldn't ask for any better treatment. Many thanks to all of you for your kind and professional care!

Dr. Diorio has been my primary care provider for over 25 years. He can be difficult to get an…read moreappointment with because he has a full roster of patients, but once you are in the office, you don't have to wait long to be seen. He listens to all my concerns and never makes me feel rushed. He uses a combined approach of Eastern and Western medicine which I find incredibly effective. He's as likely to recommend treating a condition with acupuncture as he is recommending a drug. He's a wonderful doctor and I am grateful to have him. I've never met another doctor like him.

I am writing about another SportsMax location on Polaris Parkway - but they are one and the same…read moreorganization with doctors working from multiple locations. I actually started at this location a LONG time ago (and about 3 doctors ago within this practice). My original doctor is still here (I think) but I changed when my office ended up right next to the Polaris location. I initially got connected to the practice through a referral to a doctor who had expertise in 2 areas I needed help with. The fact that it was sports medicine was just an added bonus. I appreciate their long hours and variety of doctors. They are also connected to PT which I've had to use upon occasion. My current doctor is younger than me - a female, not by requirement but she was available when the prior doctor (whom I didn't really like) left the practice. I had only seen him twice and I landed with him when I changed locations. I had to see my doctor this time as I needed a script renewed. I had the 7 AM appointment and was called back barely after sitting down after checking in. My stats were taken by the assistant and again - soon after she left the room the doctor appeared. NO WAITING! This is a MAJOR pain point for me as I'm a lawyer and my time is valuable. I've had some experiences recently at another doctor (specialist) where I had to get up and leave before even getting called back from the waiting room as I just couldn't waste any more of my time waiting. The frosting on the cake was that the office manager was SURPRISED when I left. Anyways, I have not encountered ANYTHING like this at Sports Max. They respect me and my time. My office moved downtown and I have stayed with the Polaris office. I would like to have a doctor near my home (Gahanna), but OhioHealth doesn't seem to have anything there - and Sports Max definitely does not. As a result, I'll stay with SportsMax and the inconvenient drive up as long as they keep their scheduling accurate and get me in and out quickly!

My daughter had tube's in her ears today, the surgeon was great! The lady checking us in made her…read morefeel like a princess, however the anesthesiologist was awful. I explained an allergy to a med she can't have and he told we may have to give it to her!? What!? Then she woke up scared and confused and the recovery nurses walked away from her because she was crying to much! Never again will I take my child there

Discriminates against adopted children!!! They claim that…read moreanyone who was NOT adopted as a baby is REQUIRED to provide them with proof of the adoption. The only proof they will accept is the final court document.

Ohio State's Eye and Ear Institute offers a variety of health care services at this location,…read moreincluding eye care, hand and upper extremity, urology, plastic surgery, dermatology, and ENT. The institute is part of the larger Ohio State University System - Wexner Medical Centers. I visited for an ENT appointment, specifically for hearing issues. I received great care for tinnitus, had a hearing test, and counseled by a specialist. Dr. Brad DeSilva (Otolaryngology) and Meghan Hiss, AuD, were my care team and had two back to back appointments this day (hearing test first) and both Dr. DeSilva and Megan Hiss were excellent. I highly recommend them. Regarding the facility, I was disappointed that the coffee machine was down and there were no cups for the water. However, there was plenty of parking. I just wish I had brought my own coffee.

From start to recovery.. all went well. Have residual scarring but not physical symptoms to reduce…read moreuse of my hand.

I have been going here for years and have received great chiropractic care, great Doctors that take…read moretheir time, and friendly staff.

I was a patient several years ago and called to get in as an emergency because I hurt my back…read more First, it took a week to get in, then I was told it was possibly going to cost $300 for the first visit pending insurance. I asked them to check since I am on Medicare and have a supplemental. They called back to verify the appointment, I asked if they checked insurance and I was assured that I met the deductible and to come in at NO EXTRA Cost. I arrived today filled out more paperwork even though I completed paperwork online. Then they called my name and said I had a copay of $300. I said What? I was told there would be no extra payment needed! Very disappointed! It's hard enough to pay for Medicare and a supplemental and then get hit with an additional $300. Unbelievable!! I left...