COPC are an absolute nightmare. I have never encountered more incompetence in my entire life: the…read morereceptionists are rude, the billing department is prehistoric (if not an outright scam), and the miscommunication is rampant When COVID-19 hit I was behind on payments and had to stop my monthly appointments. They did not approve of this and would hound me to make appointments (without my employers insurance that meant these appointments would be 100$ each. Mind you this was a 5-10 minutes face-time appointment where almost nothing was discussed). I was balancing on around 400$ of backed up payments and decided to sign up with a payment plan. I have a recording of this phone call where I gave away sensitive information including my credit card to these guys and was told I couldn't make my payments on the 1st and was told to pay on the 5th. I said okay, and then waited for the payment. Nothing went through without my knowledge, and nothing was communicated (exactly opposite to what my first call assured me would not happen: "We will call you or email you if your payment isn't received" is the statement I was given). I was then ejected from the plan with a final notice mail I received on the 23rd. When I called to get this sorted out, I was told "you must pay in full or we refer you to a collection agency there are no other options" Please find a new practice, and do not engage with these people for your healthcare

This doctor is a horrible excuse of a human being. I recently had two back surgeries in August and…read moreNovember of last year. I have another one scheduled for last month. I went to riverside on Wednesday because I had sudden excruciating pain that was unlike my normal pain plus I had a fever and a sudden golf ball sized lump that suddenly formed under my incision site. I was treated with birthing but disrespect. This "doctor" came in and said my mri came back and everything looked perfect besides some scar tissue and discharged me. Now I know my back can't look perfect if im scheduled for another surgery next month so I asked for a copy of the report. There was quite a bit of information found on this report that was not disclosed to me. I asked to speak with him again and was told he would not discuss the mri with me because he was not trained on reading the reports. This is a complete lie. I waited over 4 hours to speak with the doctor and the whole time he avoided me. I still have a fever, an elevated white cell count, and the incision area is still hot to the touch. He refused to address any of this. He did not even wait for the blood cultures to come back. He is s coward and a terrible doctor. I look forward to filing a complaint against the medical board as this doctor is negligent and incapable of doing his job. I have already filed complaint with the central Ohio primary care office. Do not trust this doctor or allow him to care for you.

Always get in fairly quick and not too much of a long wait. Both Dr. Kelley and Stephanie are easy…read moreto talk to. But you will always be put on hold when you call in it seems.

Very nice office. Comfortable. I had to wait a while just like at every other doctors office I have…read morebeen. I was there about an hour and a half. Dr. Amy Kelley is super nice and easy to talk to. The nurse that took my vitals, took blood, and gave me a shot was wonderful as well. She made the whole needle process easier and faster for me, because that is always the most dreadful part of going to the doctor. It was a good experience for me and I am glad I decided to switch doctors:)

I scheduled an appointment with this doctor after a referral from the on-site nurse at my work…read more They accepted me as a new patient, couldn't schedule me right away because the doc was unavailable or something and referred me to their "same day care center" for a few pressing issues I was concerned about. I called and made that appt. I quit driving 5 years ago, commute by bike. On my way to the appt. I had a bike accident that banged me up a bit and was going to make me late at the very least, so I called and canceled. Called to reschedule Monday morning and his office says now they won't see me. I think that's pretty crappy and shows a lack of caring and understanding that should be devoid in a doctor's office. Would the same have been the case had I been in a fender bender? What, bikes don't count? Patients beware - Avoid this crumby office. No sympathy. They are concerned only with the bottom line - not you.

My family and I have been patients of Dr Winland for many years. He is wonderful. He listens to…read moreyou, and is very thorough in his examinations. You never feel like you are being rushed out like you do at many Dr's offices. We never have any trouble getting scheduled. Many times he has gotten us in the same day. I wouldn't base a decision to schedule an appointment with Dr Winland based on a 6 year old review by a person who never actually saw the Dr. I have a feeling there was more to the story than that.

Wood Werks. Very poor service. Took a DeWalt drill there for service and they couldn't work on it…read morebecause I didn't bring the dead battery. What kind of cheapo service center doesn't have batteries? If I could give them LESS than 1 star, I would! NEVER buy cheapo DeWalt and do't' use Wood Werks unless you are ready to be disappointed!

Love this practice! We've been patients for many years. We wondered what would happen after the…read moreretirement of 3 doctors. We couldn't be more pleased! Dr Naylor is wonderful. Great bedside manner. Very knowledgeable and extremely thorough. He clearly cares. Our limited experience with Dr Kander and Dr Gallagher indicate an equally high level of care and compassion.

New to town and needed a new Internal Medicine physician, Knightsbridge has excellent caring staff…read moreand the doctor does a very thorough history and develops a plan concisely designed for each individual patient. It is not easy to impress me as far as medical care goes, if I am not comfortable with a practice I find someone else. I feel I have found the best care for me, my wife and my difficult medical history.

Best doctor I've been to and all the other staff are really kind .my doctor is extremely patient…read morewith my concerns and very reassuring.

Was refused by Dr. Catherine Menges after finding out I had Medicaid insurance. Website states they…read moretake new patients and accept Medicaid, then was told by scheduling that they really don't, they just lie on their site to make themselves look good. This doctor is non inclusive and discriminates. I'm a student needing immunizations and am willing to pay with no insurance and they still refused me.

I've been seeing Dr. Lawrence here for a couple of years now, and I've been nothing but happy with…read morethe care I've received. She's patient, she listens, she's non-judgmental (I don't get that a lot as a fat patient) and she's more than willing to work with me on healthcare needs and goals instead of jamming prescriptions and diagnoses down my throat. (Can you tell I've had less than stellar doctors before? XD) The staff, from front desk people to nurses and social workers, is always friendly and professional, they're usually running on time or within perfectly acceptable ranges, and they're even good at drawing blood from my temperamental veins. I'd definitely recommend this place to anyone needing a new primary care person.

I've been taking my daughter to see Dr. Bates for the past year since my daughter was born. I've…read morebeen very happy with Dr. Bates. She always takes plenty of time to answer all of my questions and address my concerns. This is a pretty small office. I've found it easy to schedule appointments both for sick visits as well as regular check ups. I haven't had the opportunity to see any of the other doctors except over the phone when I've called the on-call doctor. I've found the nurses and office staff to be very helpful and pleasant as well.

This was my gp doctors office for a long time. I was always completely satisfied with their…read moreattitude, approach and results. They have an excellent physical therapy department as well. They also have a pharmacy upstairs that can fill any prescriptions you have. The parking lot fills up quickly so keep that in mind. The wait is usually not too bad, though I will admit there have been some occasional delays. The facade, parking lot and waiting room are a bit depressing or perhaps bland. However, this is in no way a reflection on the people and the work they do. Dr. May is well known in the area as well as respected.

This "family practice" is a clearing house for personal injury lawsuits. Their medical care was…read moresketchy, their facilities felt dirty, and their staff was ridiculously unfriendly. My presence as a patient was clearly an inconvenience to all of them, and the physician passed me off to his PA instead of actually caring for me himself. The one perk was that the girls in the physical therapy department upstairs were prompt, friendly, and helpful. That's the only reason I went back. But I would never use this facility again.