My Doctor of several years retired and I had to find a replacement. I couldn't be more satisfied and definitely made the right choice.
Dr. Kelley was very easy to talk too and very caring. I was very uneasy about finding a Doctor to replace my previous one and I felt like I had made the right decision immediately.
Thank you Dr. Kelley for making me a part of your Family.
Connie Elliott
I am very disappointed to say that since I wrote my previous...I am very disappointed in Dr. Kelley.
After spending 2 co-pays in one month, I asked if I could get a return call to save myself another expense. I was told that the only way I could speak to Dr. Kelley was to make another appointment and spend another $31 co-pay.
I find it very sad to discover that even Dr. Kelley is all about "her" making more money, then "caring" about me.
10/4/17
More update...BECAUSE I refused to go to a specialist (sleep apnea) because I DON'T have a problem sleeping, I was cut off of my medication that only helped me to stay awake, working a 10 hour shift in front of a computer. I had an accident, driving home is why my previous Doctor had prescribed it. When I paid for a office call to review with Dr. Kelley my medication & explanations, 6 months earlier, there was no problem.
NOW tonight I call to pick up the rest of my prescription for my Cymbalta (nerve pill) I am told by my pharmacy that my nice Doctor canceled my previous prescription.
WHAT DOES THAT DO FOR ME...COLD TURKEY ON A MEDICATION THAT SAYS TO NOT SEIZE TAKING WITHOUT A DOCTORS APPROVAL.
YOU TELL ME...HOW MUCH FAITH WOULD YOU HAVE???
10/6
Well, more to the story...
Today, not liking to have bad feelings with anyone and believing in communication completely, I called Dr. Kelleys office. I was left on hold by the receptionist, while she looked up something, I finally hung up and called back. After speaking to the receptionist again (no apologies) she told me that Dr. Kelley had went home but she would go out of her way to tell the Doctor I had called. She said it was likely that I wouldn't get a call back, so I guess there's no protocol, beyond the receptionist.
Just so you know, thru it all, not once did I raise my voice or act disrespectful. Needless to say, I'm back to finding a new Doctor and hopefully I'll be more then a dollar sign, to my next choice.
This has been an experience that I hope keeps anyone else from experiencing. read more